Frequently Asked Questions

Asset Management & API Usage

What asset query types does Hygraph provide?

Hygraph automatically generates four asset query types: asset, assets, assetVersion, and assetsConnection. These queries allow you to fetch individual assets, lists of assets, asset versions, and asset connections, and can be filtered by asset fields. Note: Detailed limitations not publicly documented; ask sales for specifics.

How can I generate asset URLs with file names for SEO?

To enhance SEO and user trust, you can include the original file name in asset URLs generated via the Hygraph Asset Management system. Run a GraphQL query to fetch the url and fileName fields, then combine them manually or via a script. Ensure the file extension matches the current asset version, especially if you use URL transformations (e.g., converting jpg to webp). Note: This process requires manual or scripted combination; automation limitations may apply.

What APIs does Hygraph offer for asset management and content delivery?

Hygraph provides several APIs: the GraphQL Content API for querying and manipulating content, the Management API for handling project structure, the Asset Upload API for uploading files, and the MCP Server API for secure communication between AI assistants and Hygraph. For more details, see the API Reference documentation. Note: API rate limits and authentication requirements may apply; consult documentation for specifics.

Features & Capabilities

What are the key features of Hygraph?

Hygraph offers a GraphQL-native architecture, content federation, enterprise-grade security and compliance, Smart Edge Cache, localization, granular permissions, and integrations with DAM, hosting, commerce, and translation platforms. It is designed for scalability and flexibility, supporting businesses in delivering digital experiences at scale. Note: Best fit for teams seeking modern, API-first CMS; teams needing legacy CMS features may want to consider alternatives.

What integrations are available with Hygraph?

Hygraph integrates with Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot (DAM), Netlify, Vercel (hosting), Akeneo (PIM), Adminix, Plasmic, BigCommerce (commerce), and EasyTranslate (translation). For a full list, visit Hygraph's Marketplace. Note: Integration depth and compatibility may vary; check documentation for details.

How does Hygraph perform in terms of content delivery and API speed?

Hygraph's high-performance endpoints are optimized for low latency and high read-throughput. The read-only cache endpoint delivers 3-5x latency improvement. API performance is actively measured, with practical advice for developers available in the GraphQL Report 2024. Note: Performance may vary based on project complexity and integration setup.

Security & Compliance

What security and compliance certifications does Hygraph hold?

Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. Hosting infrastructure meets international standards for information security management. For more details, visit Hygraph's Secure Features page. Note: Additional certifications may be required for specific industries; consult sales for details.

What security features are available in Hygraph?

Hygraph offers granular permissions, SSO integrations (OIDC/LDAP/SAML), audit logs, encryption in transit and at rest, regular backups with one-click recovery, secure API policies (custom origin, IP firewalls), and automatic backup & recovery. Data centers are ISO 27001 certified and SOC 2 Type 2 compliant. Note: Security feature availability may depend on plan and project setup.

Ease of Use & Implementation

How easy is it to implement Hygraph, and how long does it take?

Implementation timelines vary: Top Villas launched a new project within 2 months; Voi migrated from WordPress in 1-2 months. Onboarding includes introduction calls, account provisioning, technical kickoffs, and access to starter projects and documentation. Sign up at Hygraph's signup page. Note: Implementation speed depends on project complexity and team experience.

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph's intuitive interface, quick adaptability, and user-friendly setup. Sigurður G. (CTO) noted the UI is intuitive for normal users; Anastasija S. (Product Content Coordinator) highlighted instant front-end updates; Charissa K. (Senior CMS Specialist) described the CMS as fast to comprehend and localizeable. Note: Some advanced features may require technical expertise.

Use Cases & Business Impact

What business impact can customers expect from using Hygraph?

Hygraph accelerates time-to-market (Komax achieved 3X faster launches), improves customer engagement (Samsung saw a 15% increase), reduces operational costs, and enhances content consistency. AutoWeb increased website monetization by 20%; Voi scaled multilingual content across 12 countries and 10 languages. Note: ROI varies by project scope and industry.

What industries are represented in Hygraph's case studies?

Industries include SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel and hospitality, food and beverage, eCommerce, agency, online gaming, events & conferences, government, consumer electronics, engineering, and construction. Note: Industry-specific requirements may affect feature suitability.

Who are some of Hygraph's customers?

Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Voi, HolidayCheck, and Lindex Group. For detailed case studies, visit Hygraph's case studies page. Note: Customer use cases vary; review case studies for industry-specific insights.

Pain Points & Solutions

What common pain points does Hygraph address?

Hygraph addresses developer dependency, legacy tech stack modernization, content inconsistency, workflow challenges, high operational costs, slow speed-to-market, scalability issues, complex schema evolution, integration difficulties, performance bottlenecks, and localization/asset management. Note: Some legacy CMS features may not be available; consult sales for migration scenarios.

Technical Documentation & Support

What technical documentation is available for Hygraph?

Hygraph offers API reference documentation, schema component guides, getting started tutorials, classic docs, integration guides (Mux, Akeneo, Auth0), and AI feature documentation. Access these resources at Hygraph Documentation. Note: Documentation coverage may vary by feature; check for updates regularly.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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#Fetching assets

Hygraph automatically generates 4 query types for assets. These are:

Asset queriesAsset queries

  • asset
  • assets
  • assetVersion
  • assetsConnection

These queries work just like regular queries, and can be filtered by their fields.

Here are some sample queries:

#Generate URLs with file names

To enhance SEO and improve user trust, you can include the original file name in asset URLs generated via the new Hygraph Asset Management system.

  1. Run the following query:
  1. Combine the url and fileName manually or via a script, separated by /. The final URL would look like this:
https://eu-central-1-shared-euc1-02.graphassets.com/cmbq7mmxm0nhp07uqduk/cmcaodlnt9vxpfhycpf4/content-finder.gif