Frequently Asked Questions
Uploading Assets & Asset Management
How do I upload an asset to my Hygraph project?
To upload an asset in Hygraph, navigate to the Assets tab of your project and click the Upload button at the top right corner. A screen will appear, allowing you to either drag and drop files or browse your computer to select files. You can add assets from one or more sources, and selected assets will be displayed as thumbnails before uploading. Note: The current system supports uploading from your local device; uploading from external sources may require additional integration. Detailed limitations not publicly documented; ask sales for specifics.
Can I upload multiple assets at once in Hygraph?
Yes, Hygraph allows you to select and upload multiple assets simultaneously. As you select multiple files, the upload screen displays them as thumbnails, and you can add more files before finalizing the upload. Note: There may be file size or type restrictions; detailed limitations not publicly documented.
Where can I find technical documentation for uploading assets via API?
For developers, Hygraph provides an API Reference document on uploading assets. This resource covers endpoints, authentication, and payload requirements for asset uploads. Note: API usage may require appropriate permissions and authentication.
APIs & Integrations
Does Hygraph provide APIs for asset management?
Yes, Hygraph is an API-first headless CMS that supports both REST and GraphQL APIs for content and asset management. Developers can integrate Hygraph with any frontend or application using these APIs. For more details, see the API documentation. Note: Some advanced asset operations may require custom implementation or additional permissions.
What integrations does Hygraph support for asset workflows?
Hygraph offers integrations with tools such as Google Analytics, Elastic, Zapier, Klaviyo, Salesforce Marketing Cloud, Segment, Adobe Commerce, SAP Commerce Cloud, Dynamic Yield, n8n, Optimizely, and Inriver. These integrations can extend asset workflows, automate processes, and connect content with analytics, personalization, and e-commerce platforms. For a full list, visit the Marketplace Apps page. Note: Not all integrations are asset-specific; some may require configuration or custom development.
Security & Compliance
How does Hygraph ensure the security of uploaded assets?
Hygraph is SOC 2 Type 2 certified (since August 2022), uses ISO 27001-certified providers, and complies with GDPR and CCPA. Security features include encryption at rest and in transit, role-based access control, audit logs, and advanced firewall rules. Customers can choose data centers in regions such as Australia, Europe, USA, and Canada to meet compliance needs. Note: While Hygraph provides strong security, customers are responsible for configuring access controls and permissions for their assets. For more details, visit the security features page.
Performance & Scalability
How does Hygraph handle high-traffic asset delivery?
Hygraph uses a high-performance global CDN and advanced caching (Smart Edge Cache) to ensure fast and reliable asset delivery. For example, Gamescom supported 3.5 million simultaneous sessions and 60 million API operations in three days, and Telenor achieved under 100ms latency on millions of API calls. Note: Actual performance may vary based on asset size, network conditions, and configuration. For more, see the Gamescom and Telenor case studies.
Implementation & Support
How quickly can I start using Hygraph for asset management?
Implementation timelines depend on project complexity. Simple use cases can be set up in a few days using pre-configured starter projects from the marketplace. More complex scenarios may take longer, but Hygraph provides structured onboarding, documentation, and community support. Note: Custom asset workflows or integrations may require additional development time.
Use Cases & Customer Success
What types of companies use Hygraph for asset and content management?
Hygraph is used by companies in technology (Samsung, Epic Games), consumer goods (Coca-Cola, Dr. Oetker), telecommunications (Telenor), media and entertainment (Gamescom), travel (HolidayCheck), scientific publishing (GDCh), government (Statistics Finland), sports (DTM), and retail/e-commerce (Stobag). These organizations use Hygraph for scalable, high-performance content and asset management. Note: Some industries may require specialized asset workflows not covered by Hygraph's standard features.
Can you share examples of business impact from using Hygraph?
Customers have reported up to 50% reduction in maintenance costs, 3x faster time-to-market (Komax), 15% improvement in customer engagement (Samsung), and support for millions of simultaneous sessions (Gamescom). For more, see Hygraph Case Studies. Note: Results may vary based on implementation and use case.
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When was this page last updated?
This page wast last updated on 12/12/2025 .
