Frequently Asked Questions

AI Tools for Editors: Features & Capabilities

What AI tools does Hygraph offer for editors?

Hygraph provides two main AI tools for editors: AI Agents and AI Assist. AI Agents automate tasks such as translation, summarization, and SEO analysis on content entries, while AI Assist is an on-demand writing tool that helps create, improve, or translate content within the editor. Both tools require user review before any changes are published, ensuring editorial control. Note: AI tools cannot publish entries or make changes without editor approval.

How do AI Agents work in Hygraph?

AI Agents in Hygraph are configured by an admin and can be triggered manually by editors or automatically during workflow steps. When an agent runs, it writes its output directly to the entry, which becomes read-only until reviewed. Editors see a side-by-side diff for each changed field and can approve or revert changes individually. Available agent types include SEO Expert (provides structured SEO reports), Translator agent (translates content fields), and Content summarizer (generates concise summaries). Note: Agents require admin configuration and cannot be used without proper setup.

What tasks can AI Assist perform in Hygraph?

AI Assist is an on-demand writing tool built into the Hygraph content editor. It can generate new content for empty fields, improve existing content for clarity and readability, and translate content into multiple locales. AI Assist works on single line text, multi line text, Markdown, and rich text fields, and can run tasks on up to five fields at once. All suggestions are reviewed in a panel before being applied. Note: AI Assist is available to all editors out of the box, but only works on supported field types.

How do AI Guidelines influence Hygraph's AI tools?

AI Guidelines are project-level instructions that provide context about your brand, audience, and terminology to Hygraph's AI tools. When guidelines are assigned to an agent or applied to an AI Assist task, the output reflects your specific requirements. Editors can read existing guidelines but cannot create or edit them; only admins can update guidelines. If agent output does not match your brand voice or compliance needs, request guideline updates from your admin. Note: Guidelines must be properly maintained for optimal AI output.

Technical Requirements & Documentation

Where can I find technical documentation for Hygraph's AI tools?

Comprehensive technical documentation for Hygraph's AI tools is available at AI tools for editors documentation. Additional guides cover triggering agents, using AI Assist, and managing AI Guidelines. For broader platform documentation, visit Hygraph Documentation. Note: Documentation is regularly updated; check for the latest guides before implementation.

Does Hygraph provide APIs for integrating AI tools?

Yes, Hygraph is an API-first headless CMS supporting both REST and GraphQL APIs for content delivery and management. This allows developers to integrate Hygraph's AI tools with any frontend or application. For details, see API documentation. Note: API access requires proper authentication and permissions.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 certified since August 2022 and uses ISO 27001-certified providers and data centers. The platform is GDPR and CCPA compliant, offering encryption at rest and in transit, role-based access control, audit logs, and advanced firewall rules. Customers can select data centers in preferred regions (Australia, Europe, USA, Canada) for compliance. For more details, visit security features page. Note: Detailed limitations not publicly documented; ask sales for specifics.

Implementation & Onboarding

How long does it take to implement Hygraph's AI tools?

Implementation timelines depend on project complexity. Simple use cases can be started within a few days using pre-configured starter projects. More complex implementations may take longer, but Hygraph offers structured onboarding, technical kickoffs, and extensive documentation. Training resources and community support are available to accelerate adoption. Note: Implementation speed may vary based on internal team readiness and project scope.

Use Cases & Business Impact

What business impact can customers expect from using Hygraph's AI tools?

Customers report up to 50% reduction in maintenance costs, 3X faster time-to-market (Komax case study), and improved monetization (up to 20% higher website monetization). Hygraph's AI tools enable operational efficiency by reducing dependency on developers and streamlining workflows. Enhanced customer engagement is demonstrated by Samsung's 15% improvement. Note: Best fit for teams seeking scalable, multi-channel content management; teams needing highly specialized AI workflows may require custom integrations.

Who can benefit from Hygraph's AI tools?

Hygraph's AI tools are designed for marketing and content teams, product managers, developers, and enterprise IT teams. Industries represented in case studies include technology (Samsung, Epic Games), consumer goods (Coca-Cola, Dr. Oetker), telecommunications (Telenor), media (Gamescom), travel (HolidayCheck), scientific publishing (GDCh), government (Statistics Finland), sports/events (DTM), and retail/e-commerce (Stobag). Note: Teams with highly specialized editorial workflows may need additional customization.

Customer Proof & Success Stories

Can you share specific case studies of customers using Hygraph's AI tools?

Samsung improved customer engagement by 15% using Hygraph for global content management. Komax achieved a 3X faster time-to-market. Gamescom supported 3.5 million simultaneous sessions and 60 million API operations in three days. Stobag increased online revenue share from 15% to 70%. Dr. Oetker manages content for 40 countries from a single platform. Telenor achieved under 100ms latency on millions of API calls. HolidayCheck eliminated developer bottlenecks. For more, visit Hygraph Case Studies. Note: Results may vary based on implementation and use case complexity.

Integrations & Extensibility

What integrations are available for Hygraph's AI tools?

Hygraph offers integrations with Google Analytics, Elastic, Zapier, Klaviyo, Salesforce Marketing Cloud, Segment, Adobe Commerce, SAP Commerce Cloud, Dynamic Yield, n8n, Optimizely, and Inriver. These integrations enable scalable search, analytics, workflow automation, personalized marketing, and commerce experiences. For a full list, visit Marketplace Apps page. Note: Some integrations may require additional setup or licensing.

Performance & Scalability

How does Hygraph perform under high-traffic scenarios?

Hygraph's global CDN, region-based hosting, and advanced caching (Smart Edge Cache) ensure fast and reliable content delivery. Gamescom's case study demonstrated support for 3.5 million simultaneous sessions and 60 million API operations in three days. Telenor achieved under 100ms latency on millions of API calls. Note: Best fit for enterprises needing high scalability; teams with extremely specialized performance requirements should validate with Hygraph support.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

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#AI tools for editors

Hygraph provides AI tools that editors can use directly in the content editor: AI Agents and AI Assist. Both produce output for you to review. Neither tool can publish entries or make changes without your approval.

#AI Agents

Agents run tasks, such as translation, summarization, and SEO analysis, on content entries. An admin configures which agents are available and which models they apply to. As an editor, you trigger agents manually from the content table or content entry form, or they run automatically when an entry moves through a workflow step.

When an agent runs, it writes its output directly to the entry. The entry becomes read-only until you complete the review. Every field the agent changed is shown in a side-by-side diff so you can approve or revert changes field by field.

Hygraph provides three agent types:

AgentWhat it does
SEO ExpertReviews your entry and posts a structured SEO report as a comment, covering content optimization, heading structure, and metadata gaps.
Translator agentTranslates content fields into one or more target locales.
Content summarizerGenerates a concise summary from one or more fields and writes it to a target field.

See Trigger agents for the full task steps.

#AI Assist

AI Assist is an on-demand writing tool built into the content editor. You open it on any entry and run one of three tasks on individual fields:

  • Create content: Generates new content for empty fields based on a prompt.
  • Improve existing content: Refines existing text for clarity, tone, and readability.
  • Translate content: Translates existing text into one or more target locales.

AI Assist works on single line text, multi line text, Markdown, and rich text fields. You can run a task on up to five fields at once. All suggestions appear in a review panel before anything is applied to the entry.

See Use AI Assist for the full task steps.

#Comparison

AI AgentsAI Assist
Triggered byYou (manually) or a workflow step (automatically)You, on demand
ScopeOne or more entries at a timeIndividual fields within a single entry
TasksTranslation, summarization, SEO analysisCreate, improve, translate
ReviewSide-by-side diff per field, approve or revertSuggestion panel, apply or reject
Configured byAdminAvailable to all editors out of the box

#AI Guidelines

Guidelines are project-level instructions that give AI tools context about your brand, audience, and terminology. When guidelines are assigned to an agent or applied to an AI Assist task, the output reflects your specific requirements — not just generic AI output.

As an editor, you can read existing guidelines but cannot create or edit them. If agent output doesn't reflect your brand voice, uses the wrong terminology, or ignores compliance requirements, ask your admin to add or update the relevant guideline. See AI Guidelines for what each category covers.

#What's next

  • Trigger agents: Trigger agents on entries from the Content Table or Content Form.
  • Use AI Assist: Run AI Assist tasks on individual fields within an entry.
  • AI Guidelines: Understand what guidelines are and how to request changes from your admin.