Frequently Asked Questions

Integration Overview & Prerequisites

What is the Hygraph-Bynder integration and what does it enable?

The Hygraph-Bynder integration allows you to use Bynder as your digital asset management (DAM) solution within Hygraph projects. By installing the Bynder app, you can bring your Bynder assets—such as images, videos, and other digital files—directly into your Hygraph content workflows, streamlining asset management and content creation. Learn more.

What are the prerequisites for using the Hygraph-Bynder integration?

To use the Hygraph-Bynder integration, you need:

Apps are environment-specific, so configuration applies per environment. See details.

Installation & Configuration

How do I install the Bynder app in my Hygraph project?

To install the Bynder app:

  1. Go to the Hygraph Marketplace and select the Bynder app.
  2. Choose the project for installation and click Add App.
  3. Fill in your Bynder domain and select allowed asset types.
  4. Click Save. A notification will confirm the changes.
Asset types can be edited later via Apps > Bynder card edit button in your Hygraph project. See full instructions.

How do I add the Bynder asset picker to my Hygraph model?

To add the Bynder asset picker:

  1. Navigate to the Schema builder in your Hygraph project.
  2. Select the model to which you want to add the asset picker field.
  3. Choose the Bynder asset picker field from the Add fields sidebar.
  4. Complete the Display name; the API ID is auto-filled. Optionally, add a description.
  5. Configure field options (allow multiple values, localization).
  6. Click Create to add the field.
See step-by-step guide.

Usage & Workflow

How do I use Bynder assets in my Hygraph project?

To use Bynder assets:

  1. Go to the Content editor in Hygraph.
  2. Select the view configured for the Bynder asset picker field.
  3. Click + Add entry or edit an existing entry.
  4. In the Bynder asset section, click Select asset from Bynder to view available assets.
  5. Select the asset and click Add asset.
  6. Click Save or Save & Publish to finalize.
Only asset types selected during configuration will be displayed. See full workflow.

Can I change the allowed asset types after initial configuration?

Yes, you can edit the allowed asset types at any time by navigating to Apps > Bynder card edit button in your Hygraph project. This flexibility lets you adapt asset management as your needs evolve. Learn more.

Are apps in Hygraph environment-specific?

Yes, apps in Hygraph are environment-specific. Their configuration applies per environment, so if you work with multiple environments in a project, you need to configure the app for each one individually. See details.

Features & Capabilities

What features does the Hygraph-Bynder integration offer?

The integration enables you to:

For more details, see the integration documentation.

Does the Hygraph-Bynder integration support localization?

Yes, when adding the Bynder asset picker field to your model, you can enable localization by selecting the appropriate checkbox in the field options. This allows you to manage localized assets for different languages or regions within your content workflows. See localization options.

Technical Requirements & Troubleshooting

What technical requirements are needed for the Hygraph-Bynder integration?

You need active accounts for both Hygraph and Bynder, a Hygraph project with at least one model, and a Bynder domain. For domain setup, refer to Bynder's support documentation. See prerequisites.

Where can I find more resources and documentation for the Hygraph-Bynder integration?

Official documentation and resources are available at:

Support & Implementation

What support is available if I encounter issues with the Hygraph-Bynder integration?

Hygraph offers 24/7 support via chat, email, and phone. You can also access real-time troubleshooting through Intercom chat, join the community Slack channel (join here), and consult extensive documentation at Hygraph Documentation. For onboarding and technical guidance, webinars, live streams, and how-to videos are available. Enterprise customers receive a dedicated Customer Success Manager (CSM) for personalized support. Learn more.

How easy is it to implement the Hygraph-Bynder integration?

Implementation is straightforward, with step-by-step instructions provided in the documentation. Hygraph's onboarding process includes introduction calls, account provisioning, and technical/content kickoffs to ensure a smooth start. Customers can begin working immediately using the free API playground and developer account. For example, Top Villas launched a new project within 2 months of initial contact. See implementation guide.

Security & Compliance

Is the Hygraph platform secure and compliant for integrations like Bynder?

Yes, Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. Security features include granular permissions, SSO integrations, audit logs, encryption at rest and in transit, and regular backups. Enterprise-grade compliance and custom SLAs are available. For more details, see the security features page and security report.

Use Cases & Benefits

Who can benefit from the Hygraph-Bynder integration?

The integration is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It supports organizations seeking to modernize legacy tech stacks, streamline asset management, and deliver consistent digital experiences across channels and regions. See use cases.

What problems does the Hygraph-Bynder integration solve?

The integration addresses operational inefficiencies by centralizing asset management, reducing developer dependency, and enabling non-technical users to manage content and assets. It streamlines workflows, accelerates speed-to-market, and supports scalability for growing content demands. Technical challenges such as integration with third-party DAMs, localization, and asset management are solved through intuitive tools and robust APIs. Learn more.

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#Connect your Hygraph project to Bynder

Bynder is digital asset management platform that helps you conquer the chaos of growing content, touchpoints, and relationships.

#What you can do with the Hygraph-Bynder integration

With this app you can continue to use Bynder as your preferred DAM solution for images, videos, and other digital assets. By installing the Bynder app, you can bring your Bynder assets into Hygraph projects with the rest of your content.

#Prerequisites to use this integration

  • You must have a Hygraph account. If you don't have one, you can create one here.
  • You must have a Hygraph project with at least one model.
  • You must have a Bynder account. If you don't have one yet, you can contact the team about it.
  • You must have a Bynder domain. Here is some information on how to get one.

#Install the Bynder app

Click here to install the Bynder App on Hygraph, then follow these steps:

  1. In the dropdown, select which project you want to install the app in, then click on the Add App button. You should be redirected to the Configure Bynder section of your Hygraph project.
  2. Fill in the Bynder domain and use the checkboxes to select the allowed asset types.
  3. Click on the Save button. A pop-up notification in the lower right corner of the screen will indicate that the changes have been saved.

#Add the Bynder asset picker to your model

  1. Navigate to the Schema builder.
  2. Select the model that you would like to add the Bynder asset picker field to, and click on it.
  3. Select the Bynder asset picker field from the Add fields right sidebar.
  4. Complete the Display name field, and the API ID will be auto-filled by the system. Optionally, you can also add a Description. This screen allows you to control different properties of your Bynder asset picker field: you can allow multiple values, or you can localize the field, by selecting the checkboxes under the Field options section of the screen.
  5. Click on the Create button.

#Use Bynder in your Hygraph project

  1. Navigate to the Content editor.
  2. Select the view that you configured the Bynder asset picker field for.
  3. Click on the + Add entry button or, alternatively, edit an existing entry.
  4. Locate the Bynder asset section of the screen and click on Select asset from Bynder. As a result, a new screen will display, showing the assets available in your Bynder domain. Only the asset types selected during the configuration process will display here.
  5. Select the asset you wish to add to the entry, then click on the Add asset button.
  6. Now that the asset has been added to the entry, you can click on Save or Save & Publish, as needed.

#Resources