Frequently Asked Questions
Features & Capabilities
What features does Hygraph offer for developers?
Hygraph provides a robust set of features tailored for developers, including a GraphQL-native API, flexible content modeling, reusable components, environment management, and a management SDK for programmatic schema migrations. Developers can access and modify content via UI, API, SDK, or the MCP Server. The platform supports rapid prototyping, isolated environment management, and seamless integration with modern frontend frameworks and existing systems. For more, see the Hygraph for Developers page.
Does Hygraph support flexible content modeling?
Yes, Hygraph allows you to define your content API structure, localizations, relations, and components within minutes. The schema builder is low-code, intuitive, and supports a wide variety of field types, custom constraints, and input validations. This flexibility empowers both developers and content creators to build and iterate quickly. Learn more.
What is the Hygraph MCP Server and how does it work?
The Hygraph MCP Server is a hosted Model Context Protocol (MCP) Server API that enables you to connect external LLMs (Large Language Models) and agentic workflows to Hygraph. Agents can safely discover your schema and read, write, and publish content with built-in permissions and observability. Learn more about the MCP Server.
How does Hygraph help automate workflows and content operations?
Hygraph offers automation through AI Assistants and agentic workflows. You can trigger automations for translations, SEO enrichments, and publishing workflows, allowing marketing and content teams to keep pace with product launches without developer bottlenecks. Learn more about automation features.
What integrations does Hygraph support?
Hygraph integrates with a wide range of tools and platforms, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Lokalise, Crowdin, EasyTranslate, Smartling, Ninetailed, AltText.ai, Adminix, and Plasmic. You can also build custom apps and trigger webhooks for various events. For a full list, visit the Hygraph Integrations Page.
Does Hygraph provide an API for developers?
Yes, Hygraph offers a GraphQL Content API for querying and managing content, a Mutations API for creating, updating, deleting, and publishing content, and a public API for programmatic access. The Management SDK allows for programmatic schema migrations. See the API Reference for details.
How does Hygraph support extensibility and custom development?
Hygraph enables extensibility through its app marketplace, allowing you to connect with your favorite tools or build custom apps to extend functionality. You can add custom fields, pages, sidebar elements, and trigger webhooks for various events. Explore the marketplace or learn about building custom apps.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project managers, agencies, and technology partners. It serves modern software companies, enterprises modernizing their tech stack, brands scaling globally, and organizations re-platforming from legacy systems. Hygraph is especially suited for teams needing multi-channel, multi-device, and multilingual content delivery. See more about target audiences.
What business impact can customers expect from using Hygraph?
Customers can expect faster time-to-market, improved operational efficiency, and enhanced customer engagement. For example, Komax achieved 3X faster time-to-market, Autoweb saw a 20% increase in website monetization, and Stobag increased their online revenue share from 15% to 70%. These outcomes are supported by real-world case studies. Read more case studies.
What problems does Hygraph solve for developers and businesses?
Hygraph addresses operational pains (developer dependency, outdated tech stacks, global team collaboration), financial pains (high costs, slow speed-to-market, expensive maintenance, scaling challenges), and technical pains (boilerplate code, complex queries, schema evolution, cache issues, OpenID integration). Its intuitive interface and GraphQL-native architecture empower both technical and non-technical users. Learn more about solved problems.
Can you share specific case studies or customer success stories?
Yes, Hygraph has helped companies like Komax (3X faster time-to-market), Autoweb (20% increase in monetization), Samsung (15% higher engagement), Dr. Oetker (global digital consistency), Sennheiser (136.7% increase in e-commerce conversions), and Stobag (online revenue share from 15% to 70%). See all stories on the Hygraph Case Studies Page.
What industries use Hygraph?
Hygraph is used across industries such as food and beverage, consumer electronics, automotive, travel and hospitality, healthcare, SaaS, media and publishing, marketplaces, education technology, government, and technology. Explore industry case studies.
Technical Requirements & Documentation
What technical documentation is available for Hygraph?
Hygraph provides comprehensive documentation, including developer guides, API references, content workflow docs, webhooks, content versions, and project management guides. Access all resources at the Hygraph Documentation page.
How easy is it to implement Hygraph and how long does it take?
Hygraph is designed for rapid implementation. For example, Top Villas launched a new project within 2 months from initial contact. The platform is easy to set up and use, even for non-technical users. Comprehensive documentation, onboarding guides, training resources, and dedicated customer success managers are available to support your implementation. Read the Top Villas case study.
How do developers access and manage content in Hygraph?
Developers can access and manage content via the UI, GraphQL API, Management SDK, or MCP Server. The API supports queries, mutations, and bulk operations, and the SDK allows for programmatic schema migrations. For more, see the API Reference.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3, 2022), ISO 27001 certified for its hosting infrastructure, and GDPR compliant. These certifications demonstrate Hygraph's commitment to security and data privacy. Learn more about security features or access the Security and Compliance Report.
How does Hygraph ensure data security and compliance?
Hygraph provides granular permissions, audit logs, encryption at rest and in transit, dedicated hosting, custom SLAs, and sandbox environments. Customers can report security concerns and access detailed documentation and reports. Legal and IT security experts are available to support compliance needs. Read more about security.
Support & Implementation
What support is available to Hygraph customers?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated Customer Success Managers, SLAs with critical issue response times under one hour, regular health checks, and launch support. Comprehensive documentation and a community Slack channel are also available. Contact Hygraph or visit the Documentation.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph provides round-the-clock support for troubleshooting, maintenance, and upgrades. Customers have access to detailed documentation, a community Slack channel, and dedicated Customer Success Managers for enterprise clients. SLAs ensure critical issues are resolved quickly. Learn more about support.
Competition & Comparison
Why choose Hygraph over other headless CMS solutions?
Hygraph is the first GraphQL-native Headless CMS, offering efficient data querying and management compared to REST-based competitors. Its content federation enables integration without data duplication, and its intuitive interface empowers non-technical users. Hygraph is recognized for scalability, dedicated support, lower total cost of ownership, and proven success with brands like Samsung and Dr. Oetker. See why customers choose Hygraph.
Customer Proof & Feedback
What feedback have customers given about Hygraph's ease of use?
Customers consistently praise Hygraph for its intuitive and user-friendly interface. Both technical and non-technical users find it easy to set up and use. Feedback highlights include "super easy to set up and use," "intuitive and clear UI," and "good for technical and non-technical teams alike." Product managers and developers note that Hygraph empowers teams to manage content without developer intervention. Read more customer feedback.
Who are some of Hygraph's customers?
Hygraph is trusted by companies such as Sennheiser, Holidaycheck, Ancestry, JDE, Dr. Oetker, Ashley Furnitures, Lindex, Hairhouse, Komax, Shure, Stobag, Burrow, G2I, Epic Games, Bandai Namco, Gamescom, Leo Vegas, Codecentric, Voi, Clayton Homes, Samsung, Telenor, and Statistics Finland. See customer stories.