Frequently Asked Questions
Product Information & Management SDK Usage
What is the Hygraph Management SDK and what can I do with it?
The Hygraph Management SDK is a toolkit that allows users to programmatically create, update, and delete models, fields, components, enumerations, locales, stages, apps, and remote sources within their Hygraph project. It provides granular control over your content schema and supports advanced features like conditional visibility, custom renderers, and remote field integrations. Learn more in the official documentation.
How do I create, update, or delete models and fields using the Management SDK?
You can use the Management SDK methods such as createModel, updateModel, and deleteModel for models, and createSimpleField, updateSimpleField, and deleteField for fields. Each method requires specific parameters like apiId, displayName, and optional configurations. For relational, union, component, and enumerable fields, dedicated methods are available. See detailed examples here.
What types of fields can I create with the Management SDK?
The Management SDK supports creating simple fields (string, integer, richtext, slug, etc.), relational fields (asset, relation, m-n relation), union fields, component fields, enumerable fields, and remote fields. Each field type has specific configuration options, such as validation rules, visibility, localization, and custom renderers. Explore all field types here.
How do I manage conditional visibility for fields?
You can set conditional visibility for simple, relational, enumerable, union, and component fields using the visibilityCondition property in the createXXXField and updateXXXField methods. Conditions can be based on enumeration or boolean values of other fields. Removing the condition makes the field always visible. See examples here.
Features & Capabilities
What are the key features and capabilities of Hygraph?
Hygraph offers a GraphQL-native Headless CMS with advanced features such as Smart Edge Cache for fast content delivery, content federation to integrate multiple data sources, rich text formatting, custom roles for granular access control, project backups, and robust API integrations. It supports operational efficiency, scalability, and developer productivity. Learn more about features.
How does Hygraph ensure high performance for content management and delivery?
Hygraph delivers exceptional performance through its Smart Edge Cache, high-performance endpoints, and optimized GraphQL API. These features enable fast, reliable content delivery for global audiences and high-traffic applications. Developers can further optimize API usage by following Hygraph's practical advice. Read about performance improvements.
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. It offers granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and enterprise-grade compliance features. See security details.
Technical Requirements & Implementation
How easy is it to get started with Hygraph and the Management SDK?
Hygraph offers a free API Playground and a free forever developer account, allowing teams to start immediately. The onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and access to extensive documentation, webinars, and live streams. Implementation timelines vary, but some customers have launched projects within 2 months. See onboarding resources.
What support and training resources are available for Hygraph users?
Hygraph provides 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, webinars, live streams, and how-to videos. Enterprise customers receive a dedicated Customer Success Manager and structured onboarding. Access documentation.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph is a cloud-based platform, so all deployment, updates, and infrastructure maintenance are managed by Hygraph. Upgrades are seamlessly integrated, and troubleshooting is supported by 24/7 support, Intercom chat, community Slack, and comprehensive documentation. Learn more.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever developer account, self-service plans (e.g., Growth Plan at $299/month or $199/month billed annually), and custom enterprise pricing starting at $900/month. Plans include content entries, locales, and customizable add-ons. See pricing details.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, manufacturing, transportation, staffing, and science. It supports organizations seeking to modernize legacy tech stacks, scale content operations, and deliver global digital experiences. See industry case studies.
What business impact can customers expect from using Hygraph?
Customers have achieved measurable results such as 3x faster time-to-market (Komax), 15% increase in customer engagement (Samsung), and increased online revenue share from 15% to 70% (Stobag). Hygraph helps reduce operational costs, improve scalability, and accelerate speed-to-market. Read customer success stories.
What pain points does Hygraph solve for its customers?
Hygraph addresses operational inefficiencies (e.g., developer bottlenecks, legacy tech stack modernization), financial challenges (high maintenance costs, slow launches), and technical issues (schema evolution, integration difficulties, cache and localization problems). Solutions include a user-friendly interface, content federation, Smart Edge Cache, and robust integration capabilities. See case studies.
Can you share specific case studies or success stories of customers using Hygraph?
Yes. Komax managed over 20,000 product variations across 40+ markets via a single CMS, achieving 3x faster time-to-market. Samsung improved customer engagement by 15% with a scalable member platform. Stobag increased online revenue share from 15% to 70%. AutoWeb saw a 20% increase in website monetization. Explore more case studies.
Competition & Comparison
Why should a customer choose Hygraph over alternatives?
Hygraph stands out for its GraphQL-native architecture, Smart Edge Cache, content federation, rich text management, custom roles, and project backups. It offers speed-to-market, lower total cost of ownership, scalability, and proven business results. Customers like Samsung and Komax have achieved measurable improvements. Hygraph also provides enterprise-grade security and 24/7 support. See why customers choose Hygraph.