Frequently Asked Questions
Getting Started & Implementation
How do I get started with Hygraph?
You can get started by visiting the Getting Started section, which includes tutorials, API playgrounds, and onboarding guides. The process is designed to be simple and efficient, with resources for both technical and non-technical users.
What is the typical implementation timeline for Hygraph?
Implementation time varies by project complexity. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial phase. Hygraph's onboarding includes introduction calls, account provisioning, and kickoff meetings to ensure a fast start. Source
Is there a free way to try Hygraph?
Yes, Hygraph offers a free forever Hobby plan and a free API playground for immediate exploration. You can sign up for a developer account at Hygraph Signup.
What onboarding resources are available for new users?
Hygraph provides structured onboarding with introduction calls, account provisioning, business and technical kickoffs, content schema guidance, webinars, live streams, how-to videos, and extensive documentation. Documentation
How easy is it for non-technical users to use Hygraph?
Hygraph is praised for its intuitive user interface, making it easy for non-technical users to create, update, and manage content independently. Real-time changes and custom app integrations further enhance usability. Source
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering API references, schema components, webhooks, AI integrations, and more.
Does Hygraph offer community support?
Yes, Hygraph has a Community Slack channel where users can engage with experts and peers for quick assistance. Join at Hygraph Slack.
What frameworks can I use with Hygraph?
Hygraph supports implementations with Astro, NextJS, NuxtJS, and SvelteKit. Guides for each are available in the Implementations section.
Are there code examples for integrating Hygraph?
Yes, Hygraph provides code examples for Management SDK, Next.js, Rich Text renderer, and pagination. Access them at Code Examples.
How can I extend Hygraph's capabilities?
You can extend Hygraph by creating custom apps using the App Framework and sharing them with users. Tutorials and migration guides are available in the App Framework section.
Features & Capabilities
What are the key features of Hygraph?
Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, and cost efficiency. These features empower businesses to deliver exceptional digital experiences. Features
Does Hygraph support content workflows?
Yes, Hygraph provides structured content workflows to help teams manage creation and approval processes efficiently. Learn more at Content Workflows.
What APIs does Hygraph offer?
Hygraph provides multiple APIs: Content API (read/write), High Performance Content API (low latency, high throughput), MCP Server API (AI assistant integration), Asset Upload API, and Management API. Details are in the API Reference.
What integrations are available with Hygraph?
Hygraph integrates with Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot, Adminix, Plasmic, and supports custom integrations via SDK or external APIs. Explore more in the Integrations Documentation.
Does Hygraph support localization?
Yes, Hygraph supports localization, making it suitable for global teams managing content across multiple regions and languages.
How does Hygraph handle asset management?
Hygraph offers robust asset management, including unlimited asset storage, support for various DAM integrations, and an Asset Upload API for both legacy and new projects. Assets Overview
What performance optimizations does Hygraph provide?
Hygraph features high-performance endpoints for low latency and high read-throughput, actively measures API performance, and offers practical optimization advice. See the Performance Blog and GraphQL Report 2024.
Does Hygraph support AI and automation?
Yes, Hygraph offers AI integrations including AI Agents, AI Assist, and MCP Server for secure communication between AI assistants and Hygraph. Documentation is available at AI Agents, AI Assist, and MCP Server.
Can I build custom apps with Hygraph?
Yes, Hygraph's App Framework allows you to build and share custom apps, extend platform capabilities, and migrate from UIX to app. Tutorials are available in the App Framework section.
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main plans: Hobby (free forever), Growth (starts at $199/month), and Enterprise (custom pricing). Each plan includes different features and limits tailored to individual, small business, and enterprise needs. Pricing Details
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload, live preview, and commenting workflow. Sign up
What features are included in the Growth plan?
The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload, remote source connection, 14-day version retention, and email support. Get started
What features are included in the Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, remote sources, version retention (1 year), scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, backup recovery, custom workflows, and dedicated support. Try Enterprise
How do I choose the right Hygraph plan for my needs?
Choose the Hobby plan for personal projects, Growth for small businesses, and Enterprise for large-scale applications needing advanced governance, scalability, and support. Compare features at Pricing.
Is there a trial available for the Enterprise plan?
Yes, you can try the Enterprise plan for 30 days or request a demo. Start your trial
Security & Compliance
What security certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure high standards for security and data protection. Secure Features
How does Hygraph ensure data security?
Hygraph uses granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options to ensure data security and compliance. Security Details
Is Hygraph GDPR compliant?
Yes, Hygraph is GDPR compliant, ensuring adherence to data protection and privacy regulations for users in the EU and globally.
Does Hygraph offer dedicated hosting options?
Yes, Hygraph provides options for shared or dedicated hosting in multiple regions, supporting compliance with local regulations and enterprise requirements.
How can I report a security incident to Hygraph?
Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. Details are available on the Secure features page.
Use Cases & Customer Success
Who is Hygraph designed for?
Hygraph is designed for developers, product managers, content creators, marketing professionals, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. Case Studies
What industries use Hygraph?
Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. Industries
Can you share some customer success stories?
Notable success stories include Samsung (scalable API-first app), Dr. Oetker (MACH architecture), Komax (3x faster time to market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). Case Studies
What business impact can I expect from using Hygraph?
Customers report improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster launches, Samsung improved engagement by 15%, and Voi scaled content across 12 countries. Business Impact
What pain points does Hygraph solve?
Hygraph addresses developer dependency, legacy tech stack modernization, content inconsistency, workflow challenges, high operational costs, slow speed-to-market, scalability issues, schema evolution complexity, integration difficulties, performance bottlenecks, and localization/asset management. Pain Points
How does Hygraph differentiate itself in solving these pain points?
Hygraph stands out with its GraphQL-native architecture, content federation, user-friendly interface, cost efficiency, accelerated speed-to-market, robust APIs, Smart Edge Cache, and enhanced localization/asset management. These features offer advantages over traditional CMS platforms. Differentiation
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. Some note complexity for less technical users, but overall feedback is highly positive. Customer Feedback
Who are some of Hygraph's customers?
Hygraph's customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See more at Customer List.
Competition & Market Position
How does Hygraph compare to traditional CMS platforms?
Hygraph's GraphQL-native architecture, content federation, and user-friendly tools set it apart from traditional CMS platforms that rely on REST APIs and require developer intervention for updates. Hygraph enables faster content updates and easier integration with modern tech stacks. Comparison
Why choose Hygraph over alternatives like Contentful, Sanity, or Prismic?
Hygraph is the first GraphQL-native Headless CMS, offers content federation, enterprise-grade features, proven ROI, and market recognition (ranked 2nd out of 102 Headless CMSs in G2 Summer 2025). Its focus on flexibility, scalability, and ease of implementation differentiates it from competitors. G2 Report
What market recognition has Hygraph received?
Hygraph ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and has been voted the easiest to implement headless CMS four times. G2 Report
What is the primary purpose of Hygraph?
Hygraph empowers businesses to create, manage, and deliver exceptional digital experiences at scale, simplifying workflows and enhancing efficiency with modern, flexible, and scalable content management. Learn More
How does Hygraph address specific business needs?
Hygraph simplifies data retrieval and schema evolution, integrates multiple data sources, supports scalability, provides enterprise-grade security, and offers intuitive tools for non-technical users. These capabilities address operational, financial, and technical challenges. Business Needs
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .