Frequently Asked Questions
Asset Management Features
What types of assets can I manage in Hygraph?
Hygraph's asset manager allows you to manage all documents uploaded to a project, including images, videos, and other file types. You can sort, filter, configure columns, save views, perform single or bulk actions, schedule asset entry releases, and upload new assets. Note: Asset management is limited to files uploaded to your Hygraph project; external asset management requires integration with third-party DAM systems.
How can I view and organize assets in Hygraph?
You can display assets in either a grid or table view. The grid view allows for thumbnail previews and selection mode, while the table view provides a list format with checkboxes for single or bulk actions. You can switch between views at the top of the screen. Note: Custom views are limited to grid and table formats; advanced visualization requires external tools.
How do I sort and filter asset entries in Hygraph?
To sort assets, use the 'Sort by' dropdown at the top-left of the table. To filter assets, click the 'Filter' button at the top of the assets table to display the filters menu. For more details, see the Using Filters documentation. Note: Filtering options are limited to available asset metadata fields.
What bulk actions are available for assets in Hygraph?
Bulk actions include showing selected assets, publishing, unpublishing, deleting, and scheduling publication or unpublication. You can select multiple assets using checkboxes and perform these actions in batch. Note: Deleting assets is permanent and cannot be rolled back; use with caution.
How do I edit asset entries and their metadata?
To edit an asset, click on the asset card (grid view) or list item (table view). You can modify the asset file, update metadata, replace the asset (which changes the URL), download the asset, or copy its URL. The entry ID remains the same even if the asset is replaced. Note: Replacing an asset changes its URL; update any external references accordingly.
Can I configure which columns are visible in the asset table?
Yes, you can configure visible columns in the asset table by clicking the cog icon at the top-right of the table. Select or deselect columns using the eye icons in the dropdown. For more details, see the Configuring Columns documentation. Note: Only available columns can be shown or hidden; custom columns require schema changes.
APIs & Integrations
Does Hygraph provide APIs for asset management?
Yes, Hygraph offers several APIs for asset management, including the GraphQL Content API for querying and manipulating content, the Asset Upload API for uploading files, and the Management API for handling project structure. For details, see the API Reference documentation on Assets. Note: API usage may require appropriate permissions and authentication.
What integrations are available for managing assets in Hygraph?
Hygraph integrates with several Digital Asset Management (DAM) systems, including Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, and Scaleflex Filerobot. These integrations allow you to connect external asset sources to your Hygraph project. For a full list, visit the Hygraph Marketplace. Note: Integration setup may require additional configuration and third-party accounts.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure adherence to international standards for information security and data privacy. For more details, visit the Secure Features page. Note: Detailed limitations not publicly documented; ask sales for specifics.
How does Hygraph ensure the security of asset data?
Hygraph secures asset data through granular permissions, SSO integrations (OIDC/LDAP/SAML), audit logs, encryption in transit and at rest, regular backups, and secure APIs with custom origin policies and IP firewalls. All endpoints have SSL certificates. Note: Some advanced security features may be limited to enterprise plans; contact sales for details.
Performance & Technical Documentation
How does Hygraph optimize asset delivery performance?
Hygraph has implemented high-performance endpoints optimized for low latency and high read-throughput. A read-only cache endpoint provides 3-5x latency improvement for faster content delivery. For more details, see the blog post on performance improvements. Note: Performance may vary depending on project complexity and integration setup.
Where can I find technical documentation for working with assets in Hygraph?
Technical documentation for asset management is available in the Developer Guides and the API Reference. For legacy projects, see the Classic Docs. Note: Documentation is updated regularly; check for the latest guides as features evolve.
Use Cases & Customer Success
What types of companies and industries use Hygraph for asset management?
Hygraph is used by companies in SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel, food and beverage, eCommerce, agency, online gaming, events, government, consumer electronics, engineering, and construction. Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Voi, HolidayCheck, and Lindex Group. For details, see the case studies page. Note: Some advanced asset management needs may require integration with external DAM systems.
Can you share a customer success story involving asset management in Hygraph?
Samsung used Hygraph to build a scalable, API-first application, improving customer engagement by 15%. Komax managed over 20,000 product variations across 40+ markets, achieving a 3x faster time to market. For more, see the Samsung case study and Komax case study. Note: Results may vary based on implementation and project scope.
Onboarding & Ease of Use
How easy is it to start managing assets with Hygraph?
Hygraph is designed for quick onboarding, with a user-friendly interface praised by customers for its intuitiveness and accessibility. Structured onboarding, starter projects, and extensive documentation help new users get started efficiently. For example, Voi migrated from WordPress to Hygraph in 1-2 months. Note: Implementation time may vary based on project complexity and team experience.
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When was this page last updated?
This page wast last updated on 12/12/2025 .