Frequently Asked Questions
Getting Started & Onboarding
How do I get started with Hygraph?
You can get started with Hygraph by following the Getting Started flow, which guides you through planning your content flow, designing and building content models, configuring reference fields and enumerations, adding components, remote sources, and more. The onboarding process is structured and includes step-by-step tutorials for each stage.
What is the typical implementation timeline for Hygraph?
Implementation time varies by project complexity. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial phase. Hygraph's onboarding includes a free API playground, free developer account, and structured calls for business, technical, and content kickoff. Source
Is Hygraph easy to use for non-technical users?
Yes, Hygraph is frequently praised for its intuitive editor UI and ease of setup. Non-technical users can start using it right away, manage content independently, and benefit from features like custom app integration for instant feedback. Source
What resources are available for onboarding and training?
Hygraph offers webinars, live streams, how-to videos, extensive documentation (Docs), and a community Slack channel (Join here) for onboarding and ongoing support.
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starts at $199/month), and Enterprise (custom pricing). Each plan is tailored for different team sizes and project needs. See pricing details
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload, live preview, and commenting workflow. Sign up
What features are included in the Growth plan?
The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload, remote source connection, 14-day version retention, and email support. Get started
What features are included in the Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, remote sources, version retention for a year, scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, backup recovery, custom workflows, dedicated support, and custom SLAs. Try for 30 days
Features & Capabilities
What is Hygraph and how does it work?
Hygraph is a Headless CMS that allows you to build digital experiences with all your backends, frontends, and services working together. It provides instant GraphQL Content APIs to create, enrich, unify, and deliver content across platforms. Learn more
What are the key capabilities and benefits of Hygraph?
Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. See case studies
Does Hygraph support content workflows and approval processes?
Yes, Hygraph provides content workflows to help teams manage content creation and approval in a clear and structured way. Learn more
What integrations does Hygraph offer?
Hygraph integrates with DAMs (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK, REST, and GraphQL. Marketplace apps are available for commerce, PIMs, and more. See integrations
Does Hygraph provide APIs for developers?
Yes, Hygraph offers Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. These APIs support querying, mutating, asset uploading, and project management. API Reference
What technical documentation is available for Hygraph?
Hygraph provides comprehensive documentation on APIs, schema components, references, webhooks, AI integrations, and more. Visit Hygraph Documentation for details.
How does Hygraph handle content modeling?
Hygraph provides tools for structuring schemas around your content, including guides on content modeling, components, references, enumerations, taxonomies, and more. Learn more
Does Hygraph support localization and multilingual content?
Yes, Hygraph supports content localization as a core feature, allowing you to add translations and manage fields for different locales. Learn more
What asset management features does Hygraph provide?
Hygraph allows adding asset entries, uploading assets, and working with metadata. It supports unlimited asset storage and integrates with leading DAMs. Upload assets
Does Hygraph support scheduled publishing and versioning?
Yes, Hygraph supports scheduling content to be published or unpublished and provides versioning to view the evolution of published content. Scheduled publishing
How does Hygraph handle roles and permissions?
Hygraph allows you to manage system and custom roles, add/remove users, and set granular permissions for content access. Roles & Permissions
What performance features does Hygraph offer?
Hygraph delivers high-performance endpoints for low latency and high read-throughput, actively measures GraphQL API performance, and provides best practices for optimization. Performance blog
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. It uses ISO 27001-certified providers and data centers. Secure features
How does Hygraph ensure data security?
Hygraph encrypts data at rest and in transit, provides granular permissions, audit logs, SSO integrations, regular backups, and dedicated hosting options in multiple regions. Learn more
Is Hygraph GDPR compliant?
Yes, Hygraph is GDPR compliant and ensures adherence to data protection and privacy regulations. Compliance details
Does Hygraph provide audit logs for governance?
Yes, Hygraph provides audit logs to track changes and access for governance and compliance. Audit logs
Use Cases & Industries
Who is the target audience for Hygraph?
Hygraph is designed for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce platforms, media, tech companies, and global brands. See case studies
What industries are represented in Hygraph's case studies?
Industries include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. See all industries
Can you share specific case studies or success stories?
Yes, notable case studies include Samsung (scalable API-first app), Dr. Oetker (MACH architecture), Komax (3x faster time to market), AutoWeb (20% monetization increase), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). See all case studies
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster launches, Samsung improved engagement by 15%, and Voi scaled content across 12 countries. Business impact
Who are some of Hygraph's customers?
Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See customer logos and stories
Pain Points & Solutions
What core problems does Hygraph solve?
Hygraph eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency, improves workflows, reduces costs, accelerates launches, simplifies schema evolution, and optimizes performance and localization. See solutions
What pain points do Hygraph customers commonly face?
Customers often face developer dependency, legacy tech stack challenges, content inconsistency, workflow inefficiencies, high costs, slow launches, scalability issues, complex schema evolution, integration difficulties, performance bottlenecks, and localization challenges. Pain points
How does Hygraph address operational inefficiencies?
Hygraph provides a user-friendly interface for non-technical users, content federation for consistency, and tools to streamline workflows, reducing bottlenecks and delays. HolidayCheck case study
How does Hygraph help reduce operational costs?
Hygraph replaces traditional CMS solutions with a scalable, modern platform, reducing maintenance and operational expenses. For example, Samsung scaled globally while reducing overhead. Samsung case study
How does Hygraph address technical challenges?
Hygraph simplifies schema evolution, offers robust GraphQL APIs, supports integration with third-party systems, and provides Smart Edge Cache for performance optimization. GraphQL Report 2024
How does Hygraph differentiate itself in solving pain points?
Hygraph stands out as the first GraphQL-native Headless CMS, offering content federation, user-friendly tools, enterprise-grade features, and cost efficiency. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and is voted easiest to implement. G2 report
What are some case studies relevant to each pain point Hygraph solves?
Operational: HolidayCheck (reduced bottlenecks), Dr. Oetker (MACH architecture), Si Vale (intuitive UI). Financial: Komax (faster launches, lower costs), Samsung (global scaling, reduced overhead). Technical: Case studies (simplified development, robust integrations).
Technical Requirements & Support
What guides and documentation does Hygraph provide for developers?
Hygraph offers guides on project management, schema design, content workflows, asset management, webhooks, and more. Each topic includes step-by-step instructions and best practices. Developer Guides
How can I manage project environments in Hygraph?
Hygraph allows you to create, switch, and delete environments, set up development environments, and promote environments to master. Manage environments
Does Hygraph support webhooks for automation?
Yes, Hygraph supports webhooks for automation, including deploying Vercel and Gatsby projects, configuring webhooks, viewing logs, and editing or deleting webhooks. Webhooks overview
How can I access support for Hygraph?
Support is available via email (Growth plan), dedicated support (Enterprise plan), community Slack channel, and extensive documentation. Support resources
How does Hygraph handle backups and recovery?
Hygraph provides regular data backups and instant one-click backup recovery for Enterprise customers, ensuring data safety and quick restoration. Backup features
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .