Frequently Asked Questions

Getting Started & Implementation

How do I use AI tools like Cursor to implement a frontend for my Hygraph project?

You can use AI tools such as Cursor to assist with frontend implementation for your Hygraph project. The process involves downloading and installing Cursor, opening the chat (CMD+L), and selecting your preferred LLM (e.g., Claude 3.5 Sonnet). You then write a detailed prompt specifying your framework, design, and data requirements. Cursor will guide you through step-by-step instructions, including running commands and adding code snippets. For a practical example, see the HYGRAPHlix starter project and watch the Netflix clone implementation video.

What is the recommended approach for writing prompts when using Cursor with Hygraph?

When using Cursor with Hygraph, your prompt should be comprehensive and include all necessary information about your desired framework, design, and data sources. For example, specify the use of Next.js with Tailwind, describe the homepage and dynamic routes, and provide a sample GraphQL query for fetching data from Hygraph. The more detailed your prompt, the less debugging you'll need. See a full prompt example in the documentation.

How do I troubleshoot errors when implementing a Hygraph project with Cursor?

If you encounter errors while running your app locally, copy and paste the error message into the Cursor chat. Cursor will analyze the error and provide step-by-step solutions, which may involve modifying several project files. Repeat this process until all errors are resolved. For more troubleshooting tips, refer to the documentation.

How easy is it to get started with Hygraph?

Hygraph is designed for easy onboarding. You can start immediately using the free API Playground or sign up for a free forever developer account. For larger projects, request a demo. The structured onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and content schema setup. Extensive documentation, webinars, and how-to videos are available for step-by-step guidance. Learn more in the documentation.

How long does it take to implement Hygraph?

Implementation time varies by project scope. For example, Top Villas launched a new project within 2 months, and Si Vale met aggressive deadlines during their initial phase. The onboarding process is streamlined to help teams start quickly. Read the Top Villas case study.

Features & Capabilities

What are the key features and capabilities of Hygraph?

Hygraph offers a GraphQL-native Headless CMS with features such as Smart Edge Cache for fast content delivery, content federation to integrate data from multiple sources, rich text formatting, custom roles for granular access control, project backups, and enterprise-grade security. It streamlines workflows, accelerates speed-to-market, and supports scalability. Learn more about Hygraph's features.

How does Hygraph perform in terms of speed and reliability?

Hygraph is designed for high performance, featuring Smart Edge Cache for enhanced speed and global content delivery. Its high-performance endpoints ensure reliability, and the platform provides practical advice for optimizing GraphQL API usage. Read more about performance improvements.

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. It offers granular permissions, SSO integrations, audit logs, encryption at rest and in transit, and regular backups. For more details, see the security features page and security report.

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph is a cloud-based platform, so all deployment, updates, and infrastructure maintenance are managed by Hygraph. Upgrades are seamlessly integrated, and troubleshooting is supported via 24/7 chat, email, phone, Intercom chat, and extensive documentation. Enterprise customers receive a dedicated Customer Success Manager. Explore Hygraph documentation.

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever developer account, self-service plans (e.g., Growth Plan at $299/month or $199/month billed annually), and custom enterprise pricing starting at $900/month. Plans include 1,000 entries, with add-ons for additional entries ($25 per 5,000), locales ($150 each), and other custom options. See the Hygraph Pricing Page.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, manufacturing, transportation, staffing, and science. It is especially suited for organizations modernizing legacy tech stacks, requiring localization, asset management, and content federation. See case studies for more details.

What business impact can customers expect from using Hygraph?

Customers can expect improved speed-to-market (e.g., Komax achieved 3x faster launches), enhanced customer engagement (Samsung saw a 15% increase), increased revenue (Stobag grew online share from 15% to 70%), cost efficiency, and scalability. Hygraph's composability ensures a future-proof tech stack. Explore more business impacts.

What problems does Hygraph solve for its customers?

Hygraph addresses operational inefficiencies (reducing developer dependency, modernizing legacy stacks), financial challenges (lower costs, faster launches), and technical issues (simplified schema evolution, robust integrations, cache and localization improvements). Case studies like HolidayCheck, Dr. Oetker, and Komax illustrate these solutions. See more examples.

Can you share specific case studies or success stories of customers using Hygraph?

Yes. Komax managed 20,000+ product variations across 40+ markets with a single CMS, achieving 3x faster time-to-market (case study). Samsung improved customer engagement by 15% (case study). Stobag increased online revenue share from 15% to 70% (case study). More examples are available on the Hygraph Case Studies Page.

Support & Training

What customer service and support options are available after purchasing Hygraph?

Hygraph provides 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel (join here), extensive documentation (see docs), webinars, live streams, and how-to videos. Enterprise customers receive a dedicated Customer Success Manager and structured onboarding.

What training and technical support is available to help customers get started with Hygraph?

Hygraph offers a structured onboarding process (introduction call, account provisioning, business/technical/content kickoffs), training resources (webinars, live streams, how-to videos), extensive documentation, real-time support channels, and a dedicated Customer Success Manager for enterprise clients. Access documentation here.

Competition & Comparison

Why should a customer choose Hygraph over alternatives?

Hygraph stands out with its GraphQL-native architecture, Smart Edge Cache, content federation, rich text formatting, custom roles, project backups, and enterprise-grade security. It offers speed-to-market, lower total cost of ownership, scalability, and proven results (e.g., Komax, Samsung, Dr. Oetker). Dedicated support and future-proof composability further differentiate Hygraph. See customer success stories.

Customer Feedback & Proof

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph's intuitive editor UI, accessibility for non-technical users, and ability to integrate custom apps for content quality checks. Hygraph was recognized for "Best Usability" in Summer 2023. Review titles highlight its flexibility and user-friendliness. Try Hygraph.

Who are some of Hygraph's customers?

Hygraph is trusted by companies such as Komax (3x faster time to market), AutoWeb (20% increase in monetization), Dr. Oetker (global consistency), Samsung (15% engagement increase), Stobag (online revenue share from 15% to 70%), and Burrow (inventory management). See more customer stories.

What industries are represented in Hygraph's case studies?

Industries include ecommerce (Si Vale, Burrow), automotive, staffing, food and beverage (Dr. Oetker), technology (Samsung), manufacturing (Komax), transportation (Voi), and chemistry/science (German Chemist Society). Explore all case studies.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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#Cursor + Hygraph

#Overview

If you're new to frontend implementation, you can use AI to help out!

This guide shows you how to use Cursor to create a frontend implementation for your Hygraph project.

#HYGRAPHlix & Cursor

This example uses the HYGRAPHlix starter. You can clone this project here.

#Basic step-by-step

After creating your Hygraph project and defining your schema, follow these steps:

#1. Get Cursor

Download & install Cursor.

Start Cursor and open the chat (CMD+L). The chat lets you select which LLM to use. We use claude-3.5-sonnet in the example.

#2. Write the prompt

Use Cursor to implement your Hygraph projectUse Cursor to implement your Hygraph project

Write a prompt in the Cursor chat. A prompt is the set of instructions that you provide as input to generate a response or perform a task based on the context, which you must also provide.

Your prompt should state all the necessary information. Check out the prompt example we wrote for you.

#How to write a prompt

While we cannot guarantee that Cursor will provide the same answer each time, here is a prompt that we used with great results!

Make a Next.js project with Tailwind that is designed to look like Netflix
This project should have a homepage and a dynamic route pulling data from a Hygraph endpoint with a GraphQL query that looks like this:
query MyQuery {
movies {
title
movieInfo: federateMovie {
data {
Title
Plot
Director
Genre
Runtime
Poster
}
}
imdbId
slug
moviePoster {
url
}
}
}
The homepage should have a card style for each movie
Each movie page should check for a moviePoster URL and if it doesn't exist use the movieInfo image instead
The project should be set up to use images from either *.graphassets.com or m.media-amazon.com domains
This should use the App router and not use getStaticPaths
Please create the directory structure and the files necessary

As you can see, the prompt above offers all the necessary information. The more comprehensive your prompt is, the less debugging you will need to work on to get the project up and running.

We started by defining the framework and library we want the frontend implementation to use, and then we indicated what we want it to look like, visually.

We also state that it will require a dynamic route that pulls data from a Hygraph endpoint with a GraphQL query that should look like an example that we also provided.

Since the project uses remote sources for some of the images, we state how the images should be fetches when a moviePoster is not available.

If you'd like to follow the step by step of how we used this prompt to create a frontend for one of our starter projects, check out our implementation example!

#3. Follow the instructions

Cursor will provide steps:

  • For the steps where you need to run a command, click Run to run them in the command line.
  • For the steps where you need to add bits of code into files in your project, you can click Apply or copy the code and paste it into the file.
  • In some cases, you will need to create these files - and even a folder to contain them - which Cursor will indicate in the instructions preceding the code snippet. The IDE will prompt you to accept the changes made by Cursor.

Go over the steps running the commands and adding the files & code using the flow laid out by cursor. At the end of this flow, run the app locally to see if it works. Troubleshooting might be necessary.

#Troubleshooting

When running your app locally, you might get errors. This is where some experience debugging code might come in handy! Copy and paste the errors in the Cursor chat indicating that this is an error you're getting.

Cursor will explain the error and provide a solution - which might contain several steps and involve modifying several of your project files.

Follow the instructions and apply the changes, then check your app locally again.

You may have to repeat this process several times, until you've fixed all errors.