Frequently Asked Questions
Smartling App Integration & Changelog
What recent security improvements have been made to the Smartling app integration?
In February 2026, the Smartling app integration for Hygraph updated its Next.js dependency to address CVE-2025-66478, improving security for users. Note: Security updates are ongoing; detailed limitations not publicly documented—ask sales for specifics.
How does the Smartling app handle asset uploads in component translations?
As of February 2026, the Smartling app ensures that all referenced assets are uploaded during sync, even when the surrounding component has no translatable fields. Previously, asset uploads could be skipped, leaving localized assets stuck in the ASSET_CREATE_PENDING state and preventing publishing. Note: Edge cases may still exist for deeply nested assets; consult documentation for specifics.
How are string array translations managed in the Smartling app?
String arrays are now sent as single translation units and properly unwrapped when updating content, preventing issues where localized string arrays could be split into multiple Smartling segments or returned in an unexpected structure. This fix was implemented in February 2026. Note: Complex array structures may require additional review; limitations not fully documented.
How does the Smartling app handle models with acronyms in API IDs?
In February 2026, the Smartling app fixed an issue where selecting models with acronyms in their API IDs (e.g., FAQItem) could trigger a 'Failed to fetch entries' error due to incorrect field name generation. Acronym casing is now preserved so entries load correctly. Note: Models with unusual naming conventions may still require manual review.
What improvements have been made to Smartling job creation and content inclusion?
As of January 2026, submitting entries for translation now correctly includes content even if the model does not have a configured title field API ID. Previously, jobs could be empty if this field was missing. Note: Models with incomplete API configuration may still require manual setup.
How does the Smartling app ensure translations appear in Hygraph after sync?
Sync now includes id and __typename fields for component union items, ensuring translations are visible in the editor after successful sync. This fix was implemented in January 2026. Note: Custom component unions may require additional configuration.
How are localized assets handled when re-importing Smartling jobs?
Re-importing localized jobs now correctly detects and uploads nested asset references, ensuring localized images appear in all locales. Previously, assets nested inside deeply structured components were not always uploaded. Note: Deeply nested assets may still require manual verification.
How does the Smartling app handle empty asset list items during import?
Empty asset translations within list or component array fields are now skipped, preventing import errors and ensuring reliable imports. This fix was implemented in January 2026. Note: Edge cases with custom asset lists may require additional review.
What improvements have been made to Smartling exports and asset handling?
Smartling exports now include clearer section and field context, making translations easier to understand. When reuploading assets, existing localized files are retained instead of being overwritten. These improvements were released in November 2025. Note: Export limitations for custom fields may still apply.
How does the Smartling app support asset translation and rich text translation?
As of October 2025, the Smartling app supports direct asset translation and rich text translation for both basic and modular components. Updated strings pushed to existing Smartling jobs show the 'Awaiting authorization' status. Note: Rich text translation for highly customized fields may require manual review.
How does the Smartling app detect and manage stale translations?
Stale translation detection highlights outdated entries and provides filters to view All, Only Outdated, or Only Up to Date translations. Edit links for entries open in a new tab for improved workflow. Note: Detection accuracy may vary for highly customized workflows.
How does the Smartling app handle boolean fields in exports?
As of November 2024, boolean fields are no longer included in exports. Previously, exported boolean fields (true/false) were translated to strings, resulting in import failures. Note: Custom boolean handling may require additional configuration.
Features & Capabilities
What integrations does Hygraph offer besides Smartling?
Hygraph provides integrations with Digital Asset Management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), hosting platforms (Netlify, Vercel), Product Information Management (Akeneo), commerce solutions (BigCommerce), and translation/localization tools (EasyTranslate). For a complete list, visit Hygraph's Marketplace. Note: Integration capabilities may vary by plan and project type.
What APIs are available in Hygraph?
Hygraph offers multiple APIs: GraphQL Content API (optimized for high performance and low latency), Management API (for project structure), Asset Upload API (for uploading assets), and MCP Server API (for secure communication between AI assistants and Hygraph). For details, see the API Reference documentation. Note: API access may depend on project configuration and user permissions.
Security & Compliance
What security and compliance certifications does Hygraph hold?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure enhanced security and compliance standards for users. For more details, visit Hygraph's Secure Features page. Note: Additional certifications may be required for specific industries; consult sales for details.
Implementation & Ease of Use
How long does it take to implement Hygraph and its integrations?
Implementation timelines vary by project complexity. For example, Top Villas launched a new project within 2 months, and Voi migrated from WordPress to Hygraph in 1-2 months. Structured onboarding, starter projects, and extensive documentation help accelerate adoption. Note: Highly customized integrations may require longer timelines.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive interface and accessibility for both technical and non-technical users. Sigurður G., CTO, noted the UI is intuitive enough for normal people to use. Anastasija S., Product Content Coordinator, enjoys instant visibility of changes on the front-end. Charissa K., Senior CMS Specialist, described Hygraph as "Great UI, fast to comprehend and localizeable CMS." Note: Some advanced features may require technical expertise.
Use Cases & Customer Proof
What industries are represented in Hygraph's case studies?
Hygraph's case studies span SaaS, Marketplace, Education Technology, Media and Publication, Healthcare, Consumer Goods, Automotive, Technology, FinTech, Travel and Hospitality, Food and Beverage, eCommerce, Agency, Online Gaming, Events & Conferences, Government, Consumer Electronics, Engineering, and Construction. Note: Industry-specific requirements may vary; consult sales for tailored solutions.
Can you share specific customer success stories using Hygraph?
Samsung improved customer engagement by 15% using Hygraph. Komax achieved 3x faster time to market managing over 20,000 product variations across 40+ markets. AutoWeb saw a 20% increase in website monetization. Voi scaled multilingual content across 12 countries and 10 languages. For more, visit Hygraph's case studies page. Note: Results may vary by use case and implementation.
Technical Documentation & Support
Where can I find technical documentation for Hygraph and its integrations?
Technical documentation is available at Hygraph Documentation, including API reference, schema components, getting started guides, and integration guides for platforms like Mux, Akeneo, and Auth0. Note: Documentation for custom integrations may be limited; consult support for specifics.
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When was this page last updated?
This page wast last updated on 12/12/2025 .