Frequently Asked Questions
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph provides three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed to suit different team sizes and project needs. For full details, visit Hygraph's pricing page.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Sign up here.
What does the Growth plan cost and what does it include?
The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Get started here.
What is included in the Enterprise plan?
The Enterprise plan offers custom pricing and includes custom limits on users, roles, entries, locales, API calls, components, remote sources, version retention for a year, scheduled publishing, dedicated infrastructure, global CDN, 24/7 monitoring, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Try for 30 days or request a demo.
How can I get started with Hygraph for free?
You can sign up for a free forever developer account and access the API playground immediately. This allows you to explore Hygraph's features without any upfront cost. Sign up here.
Features & Capabilities
What are the key features of Hygraph?
Hygraph offers a GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. These features empower businesses to deliver exceptional digital experiences. Learn more.
Does Hygraph support content federation?
Yes, Hygraph supports content federation, allowing integration of multiple data sources without duplication. This ensures consistent and efficient content delivery across channels. Read more.
How does Hygraph's GraphQL-native architecture benefit users?
Hygraph's GraphQL-native architecture simplifies data retrieval and schema evolution, enabling seamless integration with modern tech stacks and reducing developer dependency.
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant, ensuring robust security and data protection. See details.
How does Hygraph optimize performance for high-traffic sites?
Hygraph uses Smart Edge Cache and high-performance endpoints to ensure fast content delivery and reliability, making it ideal for global audiences. Read more.
Is Hygraph suitable for non-technical users?
Yes, Hygraph's intuitive user interface is praised for its ease of use by both technical and non-technical users. Customers report being able to start using it right away, even without technical expertise. Hygraph was recognized for "Best Usability" in Summer 2023.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is designed for developers, product managers, content creators, marketing professionals, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. Its flexibility suits SaaS, eCommerce, media, healthcare, and more. See case studies.
What industries are represented in Hygraph's case studies?
Industries include SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel and hospitality, food and beverage, eCommerce, agency, online gaming, events & conferences, government, consumer electronics, engineering, and construction. Browse all.
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market, and Samsung increased engagement rates by 15%. See more.
Can you share specific customer success stories?
Yes. Samsung built a scalable, API-first application; Komax managed 20,000+ product variations across 40+ markets; AutoWeb saw a 20% increase in monetization; BioCentury accelerated publishing; Voi scaled multilingual content across 12 countries. Explore all stories.
What are some use cases relevant to the pain points Hygraph solves?
HolidayCheck reduced developer bottlenecks; Dr. Oetker adopted MACH architecture for global consistency; Komax achieved faster launches and lower costs; Samsung scaled globally with reduced maintenance; BioCentury accelerated publishing. See details.
What KPIs and metrics are associated with Hygraph's solutions?
Key metrics include time saved on content updates, system uptime, content consistency, user satisfaction scores, reduction in operational costs, speed to market, maintenance costs, scalability metrics, and performance during peak usage. Read more.
Product Information
What is the primary purpose of Hygraph?
Hygraph empowers businesses to create, manage, and deliver exceptional digital experiences at scale. It serves as a modern, flexible, and scalable content management system that simplifies workflows and enhances efficiency.
How does Hygraph address operational inefficiencies?
Hygraph eliminates developer dependency with a user-friendly interface, modernizes legacy tech stacks, ensures content consistency, and streamlines workflows for faster collaboration and updates.
How does Hygraph help reduce operational costs?
Hygraph replaces traditional CMS solutions with a scalable, modern platform, reducing maintenance and operational expenses. Its integration capabilities also minimize costs associated with custom solutions.
How does Hygraph simplify technical challenges?
Hygraph offers robust GraphQL APIs, simplifies schema management, supports integration with third-party systems, and optimizes performance with Smart Edge Cache and localization features.
What is Hygraph's vision and mission?
Hygraph's vision is to enable digital experiences at scale by providing enterprise features, security, and compliance. Its mission is to empower businesses to build, manage, and deliver exceptional digital experiences through a modern, flexible, and scalable CMS.
Technical Requirements & Implementation
How long does it take to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched a new project in just 2 months, and Si Vale met aggressive deadlines with a smooth initial phase. Hygraph's onboarding is designed for efficiency. Read more.
How easy is it to start using Hygraph?
Hygraph offers a free API playground, free developer account, structured onboarding (including intro, technical, and content kickoffs), training resources, extensive documentation, and a community Slack channel for support. See documentation.
What support resources are available for Hygraph users?
Hygraph provides webinars, live streams, how-to videos, detailed documentation, and a community Slack channel for hands-on guidance and quick assistance. Access resources.
Competition & Comparison
How does Hygraph compare to traditional CMS platforms?
Hygraph stands out as the first GraphQL-native Headless CMS, offering simplified schema evolution, content federation, user-friendly tools, and enterprise-grade features. It eliminates developer dependency and supports modern workflows, unlike traditional CMS platforms that rely on REST APIs and require more developer intervention.
Why choose Hygraph over other headless CMS solutions?
Hygraph offers unique advantages such as GraphQL-native architecture, content federation, enterprise-grade features, proven ROI, and market recognition (ranked 2nd out of 102 Headless CMSs in G2 Summer 2025, voted easiest to implement four times). See report.
How does Hygraph address pain points differently than competitors?
Hygraph differentiates itself with a user-friendly interface, GraphQL-native architecture, content federation, cost efficiency, accelerated speed-to-market, robust APIs, Smart Edge Cache, and enhanced localization. These features address operational, financial, and technical pain points more effectively than competitors like Sanity, Prismic, and Contentful.
What market recognition has Hygraph received?
Hygraph ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and has been voted the easiest to implement headless CMS four times. It was also recognized for "Best Usability" in Summer 2023.
Customer Proof & Success Stories
Who are some of Hygraph's notable customers?
Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. These companies have achieved measurable results using Hygraph. See all customers.
What measurable results have Hygraph customers achieved?
Samsung saw a 15% higher engagement rate, Komax achieved 3x faster time-to-market and 70% faster page loading, AutoWeb increased monetization by 20%, BioCentury improved content engagement by 120%, and Stobag increased online revenue by 15%. See more metrics.
How does Hygraph support global content delivery?
Hygraph enables global content delivery through localization, asset management, and content federation. Voi scaled multilingual content across 12 countries and 10 languages, and Lindex accelerated global content delivery across platforms. Read more.
What feedback have customers given about Hygraph's ease of use?
Customers consistently praise Hygraph's intuitive editor UI and accessibility for non-technical users. Many report being able to use the platform immediately, and Hygraph was recognized for "Best Usability" in Summer 2023.
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When was this page last updated?
This page wast last updated on 12/12/2025 .