To install an app in Hygraph, navigate to Your apps at the top of your project directory or via User menu > Your apps. Find the app card you wish to install and click Install. If the app was shared with you or is from the Marketplace, start from Step 2 in the installation guide. You will need to select a Project and Environment, then click Install app. For detailed steps, see the official documentation.
Yes, apps in Hygraph are environment-specific. Their configuration is applied per environment, so if your project uses multiple environments, you need to install and configure the app separately for each one.
During installation, you will see an App permission authorization screen listing the permissions the app requests. You must click Authorize app to proceed. You can revoke access at any time by deleting the app. For more details, refer to the documentation.
After authorizing permissions, you are redirected to the app configuration screen. Fill in the required data as prompted. The configuration requirements may vary depending on the app. For marketplace apps, required information will come from your account in the integrated app and is detailed in the integration guide. For private apps, the developer should provide the necessary information. Save your configuration to complete the process. You can find installed apps under the Apps tab in your project.
The Hygraph App Framework extends Hygraph's capabilities by allowing users to create custom apps and share them with other users. It supports custom field, sidebar, and page elements, and provides integration options for third-party services. For more details, see the App Framework overview.
Hygraph provides comprehensive documentation for every step of the app development and installation process, including:
These resources guide users through creating, registering, installing, configuring, and deleting apps.Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure Hygraph meets international standards for information security and data protection. For more details, visit the security features page.
Hygraph uses granular permissions, SSO integrations, audit logs, encryption (at rest and in transit), and regular backups to protect your data. You can revoke app permissions at any time by deleting the app. For transparency, Hygraph provides a security and compliance report.
Hygraph offers 24/7 support via chat, email, and phone. Real-time troubleshooting is available through Intercom chat, and you can engage with the community and experts in the Slack channel. Extensive documentation and training resources (webinars, live streams, how-to videos) are also available. Enterprise customers receive a dedicated Customer Success Manager for personalized guidance. See Hygraph Documentation for more information.
Hygraph is designed for easy onboarding. Teams can start immediately using the free API Playground and free forever developer account. The structured onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and content schema guidance. Training resources and extensive documentation are available for step-by-step instructions. For more, visit First Steps Tutorial.
Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It is especially beneficial for organizations modernizing legacy tech stacks, requiring scalable content management, localization, and asset management. Global enterprises needing content federation and integration with third-party systems also benefit greatly.
Hygraph addresses operational inefficiencies (reducing developer dependency, streamlining workflows), financial challenges (lowering operational costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, resolving integration and performance bottlenecks). Its App Framework enables custom integrations and automation, further enhancing business agility. For more, see CMS KPIs.
Hygraph offers Smart Edge Cache for enhanced performance and faster content delivery, high-performance endpoints for reliability and speed, and practical advice for optimizing GraphQL API usage. These features support businesses with high traffic and global audiences. For more, see the performance improvements blog.
Key metrics include time saved on content updates, system uptime, speed of deployment, content consistency across regions, user satisfaction scores, reduction in operational costs, ROI on CMS investment, time to market for new products, maintenance costs, scalability metrics, and performance during peak usage. For more details, visit the CMS KPIs blog.
Customers praise Hygraph's intuitive editor UI, accessibility for non-technical users, and ease of setup. One user noted, "I'm not at all a technical guy, but I was able to start using it right away." Hygraph was recognized for "Best Usability" in Summer 2023. For more, see customer reviews.
Yes. Komax achieved a 3X faster time-to-market managing over 20,000 product variations across 40+ markets via a single CMS. Samsung improved customer engagement by 15% with a scalable member platform. Stobag increased online revenue share from 15% to 70% after transitioning to a digital-first approach. For more, see customer stories.
Hygraph is cloud-based, so all deployment, updates, security, and infrastructure maintenance are managed by Hygraph. Upgrades are seamlessly integrated, and troubleshooting is supported by 24/7 support, Intercom chat, community Slack, training resources, and extensive documentation. Enterprise customers receive a dedicated Customer Success Manager. For more, see Hygraph Documentation.
Hygraph offers a structured onboarding process, including introduction calls, account provisioning, business and technical kickoffs, and content schema guidance. Training resources include webinars, live streams, and how-to videos. Extensive documentation is available for self-paced learning. Real-time support is provided via chat, email, phone, Intercom, and Slack. Enterprise customers receive a dedicated Customer Success Manager. For more, see Hygraph Documentation.
This document will walk you through the process of installing an app on Hygraph.
The app installation process is similar whether you created the app or it was shared with you. If the app was shared with you or you're installing it from our Marketplace, please start from Step 2.
Apps are environment specific. This means their configuration is applied per environment. Take this into consideration if you're working with a project using more than one environment.
Your apps
If you're a developer and created an app, now you need to install it in order to be able to use it.
Navigate to You apps at the top of the project directory, or to User menu > Your apps in your Hygraph project, find the card of the app you want to install, then click Install.
Whether you got here from step 1, a marketplace link, or a shared app link, the next step is to install the app.
App installation- DeepL example
To install the app, select a Project and an Environment from the dropdowns, then click Install app.
The App permission authorization screen will display as a result, where the app requests your authorization to access your project. This screen lists the permissions you'll be granting.
App permission authorization screen
You must click on the Authorize app button to proceed. You can revoke access at any time by deleting the app.
Authorizing permissions redirects you to the app configuration screen on your project.
The last step is filling in the required data in the app configuration screen, if any.
The configuration screen will look different and may require different information depending on the app.
If you're installing an app from our marketplace, the required information will come from your account in the app you're integrating with, and will be detailed in the integration guide we provide.
If you're installing a private app that was shared with you, this information should be provided by the developer.
After you've filled in the required information, save it to finish the process. You'll be able to find the installed app in the Apps tab of your project, under Installed apps.
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