How do notifications work in Hygraph?

Notifications in Hygraph are accessible via the bell icon in your project's sidebar. You receive notifications when someone mentions you in a comment, assigns a comment to you, or when a comment you authored or were mentioned in is resolved or re-opened. Notifications are visible across all your projects, not just the current one. You can mark notifications as read or unread, filter by status, and configure delivery (in-app, email, or both). Learn more in the official guide.

What actions can I take on notifications in Hygraph?

You can mark individual notifications as read or unread, mark all as read, filter notifications to show all or only unread, and click a notification to navigate directly to the related comment. Notification settings allow you to choose delivery via app, email, or both. See full details.

How do I configure notification preferences in Hygraph?

Use the configuration menu at the top of the Notifications screen to select whether you receive notifications in the app, via email, none, or both. This allows you to tailor notification delivery to your workflow. Read the configuration guide.

What collaboration features does Hygraph offer for content teams?

Hygraph provides robust collaboration tools including notifications, commenting, granular permissions, versioning, and user roles. These features help teams manage content creation, approval, and editing in a structured way, reducing errors and streamlining workflows. For developers, collaboration features like versioning and permissions are critical to maintaining stable production systems. Explore commenting features.

How does Hygraph support editors in managing and previewing content?

Editors benefit from features like content preview without switching entries, visual field outlines for intuitive navigation, and Click to Edit, which allows jumping directly to the relevant field in Studio. Field Update and Field Focus modes provide live visual feedback and reverse lookup between content and preview, streamlining editing and collaboration. Learn about Click to Edit.

What are the key capabilities and benefits of Hygraph?

Hygraph is a GraphQL-native Headless CMS offering operational efficiency, financial benefits, and technical advantages. Key features include Smart Edge Cache for fast content delivery, content federation for integrating multiple sources, granular permissions, rich text formatting, project backups, and enterprise-grade security. Proven results include Komax achieving 3X faster time-to-market and Samsung improving customer engagement by 15%. See customer stories.

What support and training resources are available for Hygraph users?

Hygraph offers 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, webinars, live streams, and how-to videos. Enterprise customers receive a dedicated Customer Success Manager and a structured onboarding process. Access documentation.

How easy is it to get started with Hygraph?

Hygraph provides a free API playground and a free forever developer account for immediate exploration. The onboarding process includes introduction calls, account provisioning, business, technical, and content kickoffs. Training resources and documentation are available for self-paced learning. Top Villas launched a new project within 2 months, and Si Vale met aggressive deadlines during implementation. See Top Villas case study.

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph is a cloud-based platform, so all deployment, updates, and infrastructure maintenance are managed by Hygraph. Upgrades are seamless and require no manual intervention. Troubleshooting is supported by 24/7 support, Intercom chat, community Slack, and extensive documentation. Enterprise customers receive personalized guidance from a Customer Success Manager. Read more.

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure robust security and adherence to international standards. See security features.

What security features are available in Hygraph?

Hygraph offers granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and a transparent process for reporting security issues. Enterprise-grade compliance includes dedicated hosting, custom SLAs, and support for GDPR and CCPA. View security report.

Who can benefit from using Hygraph?

Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It supports organizations modernizing legacy tech stacks, global enterprises needing localization and asset management, and businesses aiming to deliver exceptional digital experiences. See more use cases.

What problems does Hygraph solve for businesses?

Hygraph addresses operational inefficiencies (reducing developer dependency, streamlining workflows), financial challenges (lowering costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, integrating third-party systems, optimizing performance, and improving localization and asset management). Read about CMS KPIs.

Can you share some customer success stories with Hygraph?

Komax achieved a 3X faster time-to-market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement by 15%, and Stobag increased online revenue share from 15% to 70%. Explore more customer stories.

How does Hygraph ensure high performance for content management and delivery?

Hygraph uses Smart Edge Cache for enhanced performance and faster content delivery, high-performance endpoints for reliability and speed, and measures GraphQL API performance to help developers optimize usage. Read about endpoint improvements.

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph's intuitive editor UI, accessibility for non-technical users, and custom app integration for content quality checks. Hygraph was recognized for 'Best Usability' in Summer 2023. Reviewers highlight its flexibility and effectiveness for diverse teams. Try Hygraph.

#Learn about notifications

You can find the Notifications menu in the sidebar of your Hygraph project, by the bell icon. If you have any unread notifications, you will see a red alert right next to it.

You receive notifications whenever someone mentions you in a comment or assigns one to you, and when a comment that you have either authored or were mentioned in is resolved or re-opened.

To access these notifications, click on the Notifications menu. The Notifications screen offers the following options:

Mark as read: If a comment has not been read, you can mark it as read by clicking the icon on the lower-right corner of the notification.
Mark as unread: If a comment has been read, you can mark it as unread by clicking the icon on the lower-right corner of the notification.
Mark all as read: Use this button at the top-right corner of the notifications screen to mark all notifications as read.
Filter notifications: Use the filters at the top of the Notifications screen to show All notifications or only the Unread ones.
Access a comment: Click on the notification to navigate to it.
Configure notifications: You can use the configuration menu located at the top of the screen to select if you will to receive notifications in the app, via email, none, or both.

Please note that notifications displayed here are from all your projects, not just the project you're currently in.

Frequently Asked Questions

Collaboration & Notifications