Frequently Asked Questions
Integration Setup & Requirements
What are the prerequisites for connecting Hygraph to Imgix?
To connect Hygraph to Imgix, you need: (1) a Hygraph account (sign up here), (2) a Hygraph project with at least one model, and (3) an Imgix account (sign up here). Note: Apps are environment-specific, so configuration applies per environment. Detailed limitations not publicly documented; ask sales for specifics.
How do I configure Imgix as a source for my Hygraph project?
To configure Imgix as a source, create a new Imgix source in your Imgix account. For Hygraph assets, select 'Web Folder' as the storage type and use the appropriate base URL. For the legacy asset system, use https://media.graphassets.com/. For the Hygraph Asset Management system, copy the image address from the Hygraph app and use the part before /output=.... For other sources, follow Imgix's documentation for setup. Note: The configuration flow varies depending on the asset source. Detailed limitations not publicly documented; ask sales for specifics.
How do I install and configure the Imgix app in Hygraph?
Install the Imgix app from the Hygraph Marketplace. Select your project and environment, authorize the app, and configure the source type (Webfolder for Hygraph assets or Other for external sources). Enter your Imgix source domain (e.g., https://my-assets.imgix.net), and, if using other sources, provide your Imgix API key and Source ID. Save the configuration to complete setup. Note: The installation flow differs based on the source type. Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What can I do with the Hygraph-Imgix integration?
The Hygraph-Imgix integration allows you to serve and manage assets from your Hygraph project and other Imgix sources, enabling you to add, transform, and optimize images and videos within your content. You can add the Imgix field to your Hygraph models, select and organize assets, and use Imgix's transformation features. Note: If you replace an asset file in Hygraph, the old version may still display; you must delete and re-upload the asset to update it. Best fit for teams needing advanced image optimization; teams requiring real-time asset replacement may want to consider alternatives.
Can I use assets from sources other than Hygraph with the Imgix integration?
Yes, you can configure Imgix to use assets from other sources by selecting 'Other' as the source type during app configuration and providing the required Imgix source domain, API key, and Source ID. Refer to Imgix's documentation for details. Note: The setup process and required permissions may differ for external sources. Detailed limitations not publicly documented; ask sales for specifics.
How do I add the Imgix field to my Hygraph model?
To add the Imgix field, go to the Schema builder in Hygraph, select your model, and choose the Imgix field from the Add fields sidebar. Complete the Display name, and the API ID will be auto-filled. You can allow multiple values or localize the field using the Field options. Click Add to save. Note: Field options may vary based on your project configuration. Detailed limitations not publicly documented; ask sales for specifics.
How do I use Imgix assets in my Hygraph content entries?
In the Content editor, select the view configured for Imgix, add or edit an entry, and use the Imgix section to add assets. You can select multiple assets if allowed by your field configuration, organize their order, and save or publish your entry. Note: Asset management features depend on your field and project settings. Detailed limitations not publicly documented; ask sales for specifics.
Troubleshooting & Limitations
What are the known limitations of the Hygraph-Imgix integration?
Known limitations include: (1) If you replace an asset file in Hygraph, the old version may still display; you must delete and re-upload the asset to update it. (2) Occasionally, fields may get clipped and the button to add or change assets may not be visible; refreshing the page usually resolves this. If the issue persists, open an issue with support. Note: These limitations are due to the way Hygraph and Imgix work together. Best fit for teams that can accommodate these workflow requirements.
How can I resolve issues with fields or asset buttons not displaying in the Imgix app?
If fields are clipped or the button to add/change assets is missing, refresh the page. This is a known but rare bug for Hygraph apps. If refreshing does not resolve the issue, contact support or open an issue. Note: This workaround may not address all edge cases. Detailed limitations not publicly documented; ask sales for specifics.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. All endpoints use SSL certificates, and data is encrypted in transit and at rest. For more details, visit the Hygraph Secure Features page. Note: Imgix integration security depends on both Hygraph and Imgix platform configurations. Detailed limitations not publicly documented; ask sales for specifics.
Technical Documentation & Support
Where can I find technical documentation for the Hygraph-Imgix integration?
Official documentation for the Hygraph-Imgix integration is available at Hygraph Imgix Integration Docs. For Imgix-specific setup, refer to Imgix documentation. For broader Hygraph technical resources, visit the Hygraph Documentation portal. Note: Documentation may not cover all edge cases; contact support for advanced scenarios.
Use Cases & Benefits
Who can benefit from using the Hygraph-Imgix integration?
The Hygraph-Imgix integration is suitable for developers, content creators, and marketing professionals who need to manage, optimize, and deliver images and videos efficiently. It is especially useful for teams working with large-scale content, requiring advanced image transformations, or managing assets across multiple environments. Note: Teams needing real-time asset replacement or advanced DAM features may need to evaluate fit. Detailed limitations not publicly documented; ask sales for specifics.
Performance & Reliability
How does Hygraph ensure high performance for content delivery?
Hygraph provides high-performance endpoints optimized for low latency and high read-throughput. A read-only cache endpoint offers 3-5x latency improvement for faster content delivery. Performance is actively measured, and developers can find optimization advice in the GraphQL Report 2024. Note: Actual performance may vary based on integration setup and asset size. Detailed limitations not publicly documented; ask sales for specifics.
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .