Frequently Asked Questions
Remote Content & Content Federation
What are Remote Fields in Hygraph and how do they work?
Remote Fields in Hygraph allow you to connect your content models to external data sources (REST or GraphQL APIs) and fetch remote data as if it were native to your schema. You can add Remote Fields to regular models or as Top-level Remote Fields to the Query model. This enables you to enrich your content or use Hygraph as a passthrough layer for federating content from multiple sources. Note: Adding a Remote Field requires configuring a Remote Source first. For more details, see the official documentation. Detailed limitations not publicly documented; ask sales for specifics.
How do I add a Remote Field to a model in Hygraph?
To add a Remote Field, first configure a Remote Source (REST or GraphQL). In the Schema builder, select your model, then choose the REST or GraphQL field type. Fill in the display name, API ID, and optionally a description. Select the Remote Source, HTTP method, and return type (custom or scalar). You can add input arguments and configure the path using handlebars notation to reference fields or input parameters. For step-by-step instructions, refer to the official guide. Note: Remote Fields require a pre-configured Remote Source. Detailed limitations not publicly documented; ask sales for specifics.
What is the difference between Remote Fields and Top-level Remote Fields?
Remote Fields are attached to specific models and enrich content with external data, while Top-level Remote Fields are added to the Query model and can be queried independently of any Hygraph content. This allows you to use Hygraph as a passthrough for APIs unrelated to your content models. For more, see Remote Fields documentation. Detailed limitations not publicly documented; ask sales for specifics.
How does caching work for Remote Fields in Hygraph?
By default, Hygraph caches queries that include Remote Fields using a TTL cache of 15 minutes. This can be overridden in the Remote Field settings (minimum TTL is 60 seconds). If the Remote Source sends a cache-control header, it will override Hygraph's cache configuration. Advanced settings allow you to add HTTP headers at both the Remote Source and Remote Field level. Note: Cache settings may be affected by the remote API's headers. Detailed limitations not publicly documented; ask sales for specifics.
Can I use custom type definitions and input types with Remote Fields?
Yes, you can define custom types for your Remote Source using GraphQL SDL. These types specify the shape of the API response and allow you to query remote APIs as if they were native GraphQL. You can also define custom input types for input arguments, enabling dynamic API calls based on content or user input. For examples and guides, see custom type definition documentation. Note: Custom types require careful configuration to match the remote API's response. Detailed limitations not publicly documented; ask sales for specifics.
Are there any limitations when using Remote Fields with GraphQL sources?
Currently, Hygraph Studio does not support adding Remote Fields for GraphQL sources. To use this feature, you must switch to Hygraph Classic. For more information, see Studio vs. Classic documentation. Note: Feature availability may change; check the documentation for updates.
How do I query Remote Fields and Top-level Remote Fields in Hygraph?
Once configured, Remote Fields are immediately queryable through the Hygraph API. Use the API Playground or Explorer view to see available sub-fields. Top-level Remote Fields can be queried outside the context of a model, allowing you to fetch data from external APIs directly. For examples, see the official documentation. Note: Querying capabilities depend on the configuration of your Remote Source and field. Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What integrations does Hygraph support?
Hygraph supports integrations with Digital Asset Management (DAM) systems such as Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, and Scaleflex Filerobot; hosting and deployment platforms like Netlify and Vercel; Product Information Management (PIM) with Akeneo; commerce solutions like BigCommerce; and translation/localization with EasyTranslate. For a full list, visit the Hygraph Marketplace. Note: Integration availability may vary by plan and project type. Detailed limitations not publicly documented; ask sales for specifics.
What APIs does Hygraph provide?
Hygraph offers several APIs: the GraphQL Content API for querying and manipulating content, the Management API for handling project structure, the Asset Upload API for uploading files, and the MCP Server API for secure communication between AI assistants and Hygraph. For details, see the API Reference documentation. Note: API capabilities may differ by project type and plan. Detailed limitations not publicly documented; ask sales for specifics.
What performance optimizations does Hygraph offer for content delivery?
Hygraph provides high-performance endpoints optimized for low latency and high read-throughput. A read-only cache endpoint delivers 3-5x latency improvement. The platform actively measures GraphQL API performance and offers practical optimization advice. For more, see the performance improvements blog post and GraphQL Report 2024. Note: Performance may vary based on project configuration and external API speed. Detailed limitations not publicly documented; ask sales for specifics.
Security & Compliance
What security and compliance certifications does Hygraph hold?
Hygraph is SOC 2 Type 2 compliant (achieved August 3, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications demonstrate adherence to international standards for information security and data protection. For more, see the Secure Features page. Note: Certification scope may vary by deployment and region. Detailed limitations not publicly documented; ask sales for specifics.
What security features are available in Hygraph?
Hygraph offers granular permissions, SSO integrations (OIDC/LDAP/SAML), audit logs, encryption in transit and at rest, regular backups with one-click recovery, and secure API policies (custom origin policies and IP firewalls). All endpoints have SSL certificates. For more, see the Secure Features page. Note: Some features may be limited to enterprise plans. Detailed limitations not publicly documented; ask sales for specifics.
Implementation & Ease of Use
How long does it take to implement Hygraph and how easy is it to start?
Implementation time varies by project complexity. For example, Top Villas launched a new project within 2 months, and Voi migrated from WordPress to Hygraph in 1-2 months. Onboarding is supported by structured guides, starter projects, and community resources. Sign up at app.hygraph.com/signup and access onboarding at Getting Started. Note: Implementation time may be longer for highly customized or regulated environments. Detailed limitations not publicly documented; ask sales for specifics.
What feedback have customers given about Hygraph's ease of use?
Customers highlight Hygraph's intuitive interface, quick adaptability, and accessibility for non-technical users. For example, Sigurður G. (CTO) praised the UI as intuitive, and Charissa K. (Senior CMS Specialist) noted the clear setup and localization features. Multiple reviews mention fast onboarding and granular roles that prevent mistakes. See more at Try Hygraph. Note: User experience may vary based on team size and project complexity. Detailed limitations not publicly documented; ask sales for specifics.
Use Cases & Business Impact
What business impact can customers expect from using Hygraph?
Customers have achieved faster time-to-market (e.g., Komax managed 20,000+ product variations across 40+ markets, achieving 3x faster launches), improved customer engagement (Samsung saw a 15% increase), and reduced operational costs. AutoWeb increased website monetization by 20%, and Voi scaled multilingual content across 12 countries. See all case studies at Hygraph case studies. Note: Results depend on implementation scope and industry. Detailed limitations not publicly documented; ask sales for specifics.
What industries are represented in Hygraph's case studies?
Hygraph's case studies cover SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel and hospitality, food and beverage, eCommerce, agency, online gaming, events & conferences, government, consumer electronics, engineering, and construction. For details, visit the case studies page. Note: Industry-specific features may require custom configuration. Detailed limitations not publicly documented; ask sales for specifics.
Support & Documentation
What technical documentation is available for Hygraph?
Hygraph provides extensive documentation, including API references, schema guides, integration tutorials, and AI feature documentation. Key resources include the API Reference, Components Documentation, and AI Agents Documentation. Classic Docs are available for legacy projects. Note: Documentation coverage may vary by feature and version. Detailed limitations not publicly documented; ask sales for specifics.
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When was this page last updated?
This page wast last updated on 12/12/2025 .