Frequently Asked Questions

Product Page with Remote Source: Setup & Requirements

What is the purpose of the "Product Page with a Remote Source" recipe in Hygraph?

This recipe demonstrates how to create a Product Page model in Hygraph that fetches product information directly from an external Product Information Management (PIM) system using Remote Sources. By leveraging content federation, you can deliver both CMS and external product data to your frontend with a single API call, reducing data duplication and minimizing the risk of inconsistencies between your PIM and CMS. Note: This approach requires configuration of remote sources and is not available on the Hobby (free) plan.

What are the prerequisites for implementing a product page with a remote source in Hygraph?

You need a Hygraph account and an active project. If you are on the Hobby (free) plan, you must use the 30-day trial or upgrade to a paid plan to access Remote Sources. Additionally, you should be familiar with the Hygraph schema builder and have access to an external PIM or a compatible remote data source. Detailed prerequisites are listed in the official documentation. Note: Remote Sources are not available on the Hobby plan.

How do you configure a remote source in Hygraph for product data?

To configure a remote source, navigate to the Schema builder and add a new Remote Source. For example, to simulate an external PIM, you can use the Federate This SKNCRE product routes. Set the remote source type to "Custom source", provide a display name, prefix, description, select GraphQL as the type, enter the base URL (e.g., https://federatethis.com/api/graphql/skncre), and choose POST as the introspection method. Save the configuration to enable remote data fetching. Note: The remote source must be compatible with your data structure and API requirements.

What is the Remote Source Data Picker app and how is it used?

The Remote Source Data Picker app allows editors to select data from a configured remote source using a dropdown menu in the content form. To use it, install the app from the Hygraph marketplace, select your project and environment, and authorize permissions. Once installed, add the app as a field to your Product model to enable product selection from the external PIM. Note: The app requires both a Remote Field and a Top-level Remote Field to function correctly.

How do you create a Product Page model that uses remote sources in Hygraph?

To create the Product Page model, use the Schema builder to add a new model with fields such as product name (required), product title, slug (unique and pattern-validated), promotional image (asset picker), and the Remote Source Data Picker. Add a Remote Field configured to fetch product data from the external PIM, and a Reference field to link related products. This setup allows editors to select products from the remote source and add supplementary information as needed. Note: The model relies on the correct configuration of remote fields and picker app for full functionality.

What are the limitations of using Remote Sources for product pages in Hygraph?

Remote Sources are not available on the Hobby (free) plan; you must use a paid plan or the 30-day trial. The remote source must be compatible with your data structure and API requirements. Additionally, the setup requires configuration of both Remote Fields and Top-level Remote Fields, and may involve schema adjustments if integrating into an existing project. Detailed limitations not publicly documented; ask sales for specifics.

Features & Capabilities

What is content federation in Hygraph and how does it help with product pages?

Content federation in Hygraph allows you to integrate multiple data sources, such as external PIMs, without duplicating data. For product pages, this means you can fetch up-to-date product information directly from your PIM and combine it with CMS-managed content in a single API call. This reduces manual updates, minimizes errors, and ensures consistency across platforms. Note: Content federation requires proper configuration of remote sources and is not available on all plans.

What integrations are available for Hygraph, especially for product data and asset management?

Hygraph offers integrations with various Digital Asset Management (DAM) systems such as Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, and Scaleflex Filerobot. For product information management, Akeneo is supported. Hosting and deployment integrations include Netlify and Vercel. Commerce solutions like BigCommerce and translation/localization tools such as EasyTranslate are also available. For a full list, visit the Hygraph Marketplace. Note: Some integrations may require specific plan levels or additional configuration.

Does Hygraph provide APIs for accessing and managing product data?

Yes, Hygraph provides multiple APIs, including a GraphQL Content API for querying and manipulating content, a Management API for handling project structure, an Asset Upload API for managing assets, and an MCP Server API for AI integrations. These APIs are optimized for high performance and low latency. For more details, refer to the API Reference documentation. Note: API access and features may vary by plan and project configuration.

Implementation & Onboarding

How long does it take to implement a product page with remote source in Hygraph?

Implementation time varies by project complexity. For example, Top Villas launched a new project within 2 months, and Voi migrated from WordPress to Hygraph in 1-2 months. The process is streamlined with structured onboarding, starter projects, and extensive documentation. Note: Actual timelines depend on your team's familiarity with Hygraph and the complexity of your data sources.

What documentation and support resources are available for setting up remote source product pages?

Hygraph provides comprehensive technical documentation, including API references, schema guides, integration tutorials, and getting started guides. There are also dedicated resources for remote data, schema components, and AI features. Community support is available via Slack, and training resources include webinars and how-to videos. For more, visit the Hygraph Documentation. Note: Some resources may be specific to certain plan levels or product versions.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure that Hygraph meets international standards for information security management and data protection. For more details, visit the Hygraph Secure Features page. Note: Certification scope may vary by infrastructure and deployment.

What security features are available in Hygraph for managing product data?

Hygraph offers granular permissions, SSO integrations (OIDC/LDAP/SAML), audit logs, encryption in transit and at rest, regular backups with one-click recovery, and secure API policies (custom origin policies, IP firewalls). All endpoints have SSL certificates. For more, see the Secure Features page. Note: Some features may require enterprise plans or additional configuration.

Performance & Reliability

How does Hygraph ensure high performance for content delivery and product data?

Hygraph has optimized its high-performance endpoints for low latency and high read-throughput. The read-only cache endpoint delivers 3-5x latency improvement. Performance of the GraphQL API is actively measured, and practical optimization advice is available in the GraphQL Report 2024. Note: Performance may vary based on project configuration and external data source reliability.

Use Cases & Customer Success

Who can benefit from using Hygraph for product pages with remote sources?

Hygraph is suitable for developers, content creators, product managers, and marketing professionals in enterprises and high-growth companies. It is especially valuable for organizations needing to integrate external PIMs, manage global content, and reduce manual data duplication. Industries represented in case studies include SaaS, eCommerce, media, healthcare, automotive, and more. Note: Teams with highly custom or legacy PIMs may require additional integration work.

Can you share examples of companies using Hygraph for product data integration?

Yes. Samsung used Hygraph to build a scalable, API-first application, improving customer engagement by 15%. Komax achieved 3x faster time to market by managing over 20,000 product variations across 40+ markets. Voi scaled multilingual content across 12 countries and 10 languages. For more, see the Hygraph case studies page. Note: Results may vary by implementation and use case.

Pain Points & Limitations

What common challenges does Hygraph solve for product data management?

Hygraph addresses developer dependency by enabling non-technical users to update content, reduces operational costs, accelerates speed-to-market, and ensures content consistency across global teams. It also simplifies schema evolution and integration with third-party systems. Note: Some challenges, such as highly custom workflows or legacy system integration, may require additional effort or custom development.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Hygraph
Docs

#Product page with a Remote Source

#Overview

Product Page modelProduct Page model

This guide shows how to create a Product model in Hygraph that fetches product information from an external PIM via Remote Sources.

Companies often store their product information in a PIM, which helps them keep it consistent across different platforms. Using Hygraph's content Federation feature, Remote Sources, you can send CMS and product information to your frontend with a single API call.

Using this information directly from the PIM ensures you won't have to keep track of PIM information updates being replicated in the CMS, reducing the chance of error and discrepancies.

This mock image shows what a frontend using this setup could look like:

Product Page mock imageProduct Page mock image

#Prerequisites

  • REQUIRED: You need to have a Hygraph account. If you don't have one, you can sign up here.
  • REQUIRED: You need to have a Hygraph project. If you have a Hobby plan, please use the 30-day trial to enable usage of Remote Sources in your project.

#What you can do

Use this guide to create a Product Page model. You have two options:

  • OPTION 1: Create a project. This is the way to go if you want to follow the entire tutorial for learning purposes.
  • OPTION 2: Use an existing project of yours. This is the way to go if you already have a project and want to add this model. In this case, you may need to adjust parts of the tutorial to your own project schema. Remember that Hobby plan projects cannot use Remote Sources.

#Not in the mood to start building?

Clone the entire cookbook

This is the way to go if you're curious about how we built the Product Pages but don't want to follow the step-by-step creation process. This project contains the entire Product Page Cookbook so you can compare recipes or look into what instances they contain.

#Core concepts

In this guide, you'll work with different schema elements to create a Product Page model. Let's look into them:

  • Model: Your schema is the content structure of your project. You can define your schema by creating models, adding fields, reusable components, and sidebar widgets, integrating remote sources, and establishing relationships with other models.
  • Remote source: A Remote Source is a custom resolver entry point for your schema that allows data to be sourced from an external third-party web service and accept field values from other Hygraph fields as arguments.
  • Remote Field: A field inside a regular Hygraph model that connects specific remote data to an entry of that model. Remote Fields are always related to a single remote source and custom type. RESTful remote fields are configured with a path to a specific endpoint in the remote source, such as user details from Github, or price & availability from Shopify.
  • Top Level Remote Field: A field inside the Query system model in Hygraph. These fields fetch remote data outside the context of a regular model, which is then sent to your frontend alongside your Hygraph data. This Content Federation utility eliminates the need to make separate API requests for data inside & outside of Hygraph.
  • References: References are relations between two or more content entries in your project. With references, you can reuse content entries by connecting them. Once the relation is configured, you can also create related content directly from the content form.

#Step-by-step guide

This video follows the same step-by-step tutorial offered in this document.

#1. Configure the Remote Source

Configure the Remote SourceConfigure the Remote Source

First, you need to configure a remote source to ensure that the project can use remote data fetched from your external PIM.

This guide will use the Federate this SKNCRE product routes to simulate an external PIM so you can follow the complete step-by-step process.

In your Hygraph project, navigate to the Schema builder and click +Add next to Remote Sources. Use the following information to configure the remote source:

FieldInput
Select remote source typeUse the radio buttons to select Custom source.
Display nameFederate This SKNCRE
PrefixFederateThisSkncre
DescriptionCheck out https://federatethis.com for more info
TypeUse the radio buttons to select GraphQL
Base URLhttps://federatethis.com/api/graphql/skncre
Introspection methodUse the radio buttons to select POST

Click Add remote source to save.

This remote source will use the data stored in Federate This, using the Base URL you provided to send queries to. Since we created a GraphQL type remote source, there was no need to provide custom type definitions to define the structure of input arguments passed to your remote field later on.

The remote source itself is not enough to fetch information into a project. This project will use remote fields, top-level remote fields, and a data picker for remote fields app to create a product page that uses information from your external PIM without the need to duplicate it, while remaining easy to use for editors working with the UI.

We'll start by installing the picker app.

#2. Install the picker app

Install the picker appInstall the picker app

Click here to install the Remote Source Data Picker app. This app gives your editors the ability to pick data from a Remote Source using a dropdown menu.

To install the app:

  1. Go to the app page in our marketplace, and click Install the app.
  2. Select a project and an environment.
  3. Authorize permissions.

You will reach this screen:

Install the picker appInstall the picker app

Click Install App to finalize the process.

Later on, you will add this app as a field to your Product model. Let's move on to the next step, where you create a Top-level Remote Field.

#3. Create the Top-level Remote Field

Top-level Remote FieldTop-level Remote Field

Top-level Remote Fields are added to the Query system model, and can fetch information into a project outside the context of a specific model. The picker app that we installed in the previous step needs both a Remote Field inside the Product model and a Top-level Remote Field to work.

To create a Top-level Remote Field, go to the Schema builder and access the Query system model. Since we created a GraphQL remote source, find the GraphQL field on the right sidebar and click Add on the field card. Use the following information:

TabFieldInput
SettingsDisplay nameTop level product
SettingsAPI IDtopLevelProduct
SettingsRemote SourceUse the dropdown menu to select Federate This SKNCRE.
SettingsMethodUse the dropdown menu to select POST.
SettingsQuerySelect the products [Product!] checkbox.

Click Add to save.

Our product picker app will use this field to fetch product information from the external PIM.

Now that we have everything we need to build the model, let's move on to the final step.

#4. Create the model

Product Page modelProduct Page model

To create the product model, navigate to the Schema builder and click +Add next to Models. Use the following information:

FieldInput
Display nameProduct Page remote source
API IDProductPageRemoteSource
API ID PluralProductPageRemoteSources
DescriptionThis product page model uses remote sources to fetch information from an external PIM

Click Add Model to save.

Now that the model has been created, you can start adding fields to it. As the product information lives outside of the CMS, this model does not need to have a large number of fields. Besides the remote fields and the picker, we will add a name, title, slug and asset picker, so editors can add alternative information. You can make your frontend take the alternative data when offered; that way editors can use the product information in the PIM not only for product listings but also for promotional content such as product special offers.

We will also add a reference field that will allow editors to link related products in the content form.

Let's start with the name. Add a Single line text field from the right sidebar, and use the following information:

TabFieldInput
SettingsDisplay nameProduct name
SettingsAPI IDproductName
SettingsUse as title fieldLeave this checkbox selected
ValidationsMake field requiredSelect this checkbox

Click Add to save.

We want the name to be a required field because this field exists so that editors can identify products in the content table when relating content later on.

The other fields (title, slug and asset picker) will not be required, because this is additional information that editors may or may not add for the frontend to pick up.

Let's continue with the product title. Add a Single line text field from the right sidebar, and use the following information:

TabFieldInput
SettingsDisplay nameProduct title
SettingsAPI IDproductTitle

Click Add to save.

Next, we'll add the slug. Add a Slug field from the right sidebar, and use the following information:

TabFieldInput
SettingsDisplay nameSlug
SettingsAPI IDslug
SettingsLowercaseLeave this checkbox selected
ValidationsSet field as uniqueSelect this checkbox
ValidationsMatch a specific patternSelect this checkbox, and then select Slug from the dropdown. You don't need to modify the pattern. Under Custom error message, write “Input value does not match the expected format.”

Click Add to save.

Next, you want editors to be able to include at least one image in the content form. Add an Asset picker field from the right sidebar, using the following information:

TabFieldInput
SettingsDisplay namePromotional image
SettingsAPI IDpromotionalImage
SettingsAllow multiple assetsSelect this checkbox

Click Add to save.

After installing the data picker app, 2 app fields became available to add to our models: One for GraphQL and one for REST. Since we configured a GraphQL Remote Source, we'll find the GraphQL Data Picker on the right sidebar and we'll click Add on the field card.

Use the following information:

TabFieldInput
SettingsDisplay nameProduct picker RS
SettingsAPI IDproductPickerRs
SettingsDescriptionYou can select a product here
CustomID Field IDid
CustomAPI IDtopLevelProduct
CustomTitle Field IDname

Click Add to save.

Regarding the custom fields:

  • ID Field ID: This is the key the app uses to find what data to pick as the ID that gets used in the remote source field. We haven't added this remote field yet, we'll do it in the next step.
  • API ID: This is the API ID of the Top-level Remote Field that you configured earlier.
  • Title Field ID: This is the key from the data that shows the app what to display in the dropdown menu in the content form for editors to select.

The next thing we need to add to this model, is a Remote Field. Together with the Top-level Remote Field that you configured in the previous step, they will allow you to configure a field for the picker app that you installed earlier.

Find the GraphQL field on the right sidebar, and click Add. Use the following information:

TabFieldInput
SettingsDisplay nameRemote product data
SettingsAPI IDremoteProductData
SettingsRemote SourceUse the dropdown menu to select Federate This SKNCRE.
SettingsMethodUse the dropdown menu to select POST.
SettingsQuerySelect the product checkbox and the id argument checkboxunder it, then write {{doc.productPickerRs}} in the input field.
AdvancedField visibilityUse the dropdown menu to select API only.

Click Add to save.

When configuring Settings > Query we selected id to match the ID Field ID from the data picker, and defined it as {{doc.productPickerRs}} so it uses the data picker app field.

As this field is only necessary to configure the remote data picker correctly, we selected the visibility to be API only, so editors cannot see it in the content form.

Finally we'll add a Reference field so that editors have the possibility to link related products. Use the following information:

TabFieldInput
DefineAllow only one model to be referencedSelect this radio button.
DefineModel to referenceuse the dropdown to select Product Page remote source
DefineReference directionUse the radio button to select One-way reference
DefineRelation cardinalityOne to many
DefineAllow multiple Product Page remote source per Product Page remote sourceSelect this checkbox
ConfigureDisplay nameRelated products
ConfigureAPI IDrelatedProducts
ConfigureDescriptionYou can add related products here

Click Add to save.

This is how you build a Product model that uses Remote Sources to fetch data from an external PIM. The way we built it is user-friendly for editors, who will be able to select product data using a dropdown menu in the content form.

#Resulting content form

If you followed this tutorial, your resulting content form should look like this:

Content form

Editors will be able to select a product whose information lives in the remote source by using a dropdown menu directly in the content form.

  • Remote data: Check out our remote data guides to learn more about Remote Sources & Remote Fields.
  • References: Learn more about the different reference field types and how to configure them.