Frequently Asked Questions

Workflows & Editor Features

What are workflows in Hygraph Classic?

Workflows in Hygraph Classic are structured processes that help teams manage content creation and approval efficiently. They ensure that errors do not slip through the cracks and that content is reviewed before publication. Workflows typically involve multiple stages and roles, such as Editors and Editor Supervisors. Learn more.

How do custom roles enhance workflow security in Hygraph?

Custom roles in Hygraph allow teams to assign specific permissions based on a user's responsibilities. This ensures that team members only access relevant functionality and prevents premature publication of content. Custom roles are a key part of secure workflows. Read more.

What is the purpose of content staging in Hygraph workflows?

Content staging in Hygraph enables teams to compare and revert changes between Draft and Published stages. This feature helps maintain oversight and control over content before it goes live, supporting a robust approval process. Details here.

How does content versioning support workflow management?

Content versioning in Hygraph allows teams to track changes and revert to previous versions if needed. This is essential for maintaining content integrity and supporting collaborative workflows. Learn more.

What are the typical stages in a Hygraph workflow?

A typical Hygraph workflow includes three content stages: DRAFT, APPROVAL, and PUBLISHED. These stages help structure the content review and publishing process. See diagram.

How do roles like Editor and Editor Supervisor function in workflows?

In Hygraph workflows, Editors are responsible for creating and updating content, while Editor Supervisors oversee the approval process. This division of roles ensures accountability and quality control. See diagram.

How does the commenting and notifications workflow work in Hygraph?

Hygraph supports collaboration through commenting and notifications, allowing users to communicate and coordinate content changes directly within the platform. See workflow diagram.

Can editors create workflows in Hygraph Classic?

Editors typically do not create workflows themselves but participate in them through assigned roles and permissions. Supervisors or admins are usually responsible for workflow setup. Learn more.

How do custom views help in workflow management?

Custom views in Hygraph allow users to filter and display content based on criteria such as stage (DRAFT or PUBLISHED), making it easier to manage and oversee workflows. Read more.

What are the benefits of using workflows in Hygraph?

Workflows in Hygraph help teams manage content creation, approval, and publishing in a structured way, reducing errors and improving collaboration. Learn more.

How can I access workflow diagrams in Hygraph documentation?

Workflow diagrams are available in the Hygraph Classic Docs under the workflows section, illustrating different workflow setups and stages. View diagrams.

What is the difference between content stages and content versions?

Content stages refer to the status of content (e.g., Draft, Approval, Published), while content versions track changes and allow reverting to previous states. Both features support workflow management. Content stages | Content versions

How do notifications improve workflow efficiency in Hygraph?

Notifications in Hygraph alert users to comments, changes, and approvals, streamlining communication and speeding up the workflow process. See workflow.

Can workflows be customized for different team structures?

Yes, workflows in Hygraph can be customized using roles, permissions, and content stages to fit different team structures and approval processes. Learn more.

How do I revert changes in a workflow?

Hygraph allows users to compare and revert changes between content stages, such as Draft and Published, ensuring control over content updates. Details here.

What is the role of asset manager in workflows?

The asset manager in Hygraph helps teams organize and manage digital assets, supporting efficient content workflows. Learn more.

How do webhooks integrate with workflows in Hygraph?

Webhooks in Hygraph can be used to automate notifications and actions within workflows, enhancing integration with external systems. Read more.

Where can I find best practices for editors in Hygraph?

Best practices for editors are available in the Hygraph Classic Docs, providing guidance on efficient workflow management and content creation. See best practices.

How do I configure columns for workflow management?

Hygraph allows users to configure columns in the editor to display relevant information for workflow management. Learn more.

How do I get started with workflows in Hygraph?

To get started with workflows in Hygraph, review the Classic Docs, set up roles and permissions, and explore sample workflow diagrams for guidance. Start here.

Features & Capabilities

What are the key capabilities and benefits of Hygraph?

Hygraph offers GraphQL-native architecture, content federation, enterprise-grade security, user-friendly tools, scalability, high-performance endpoints, and proven ROI. It is ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report. Learn more.

Does Hygraph support integrations with other platforms?

Yes, Hygraph supports integrations with DAM systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), hosting platforms (Netlify, Vercel), PIM (Akeneo), commerce solutions (BigCommerce), and translation/localization tools (EasyTranslate). See full list.

What APIs does Hygraph provide?

Hygraph provides a GraphQL Content API, Management API, Asset Upload API, and MCP Server API for secure communication with AI assistants. API Reference.

How does Hygraph ensure high performance?

Hygraph optimizes endpoints for low latency and high read-throughput, offers a read-only cache endpoint with 3-5x latency improvement, and actively measures GraphQL API performance. Performance blog.

What technical documentation is available for Hygraph?

Hygraph provides API reference docs, schema guides, getting started tutorials, integration documentation, and AI feature guides. Documentation.

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. Secure Features.

How does Hygraph protect user data?

Hygraph encrypts data in transit and at rest, provides granular permissions, SSO integrations, audit logs, regular backups, and secure API policies. Learn more.

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph for its intuitive interface, quick adaptability, user-friendly setup, and accessibility for non-technical users. Reviews highlight fast onboarding and granular roles that prevent mistakes. Try Hygraph.

How long does it take to implement Hygraph?

Implementation time varies by project complexity. Examples: Si Vale met aggressive deadlines; Top Villas launched in 2 months; Voi migrated from WordPress in 1-2 months. Case studies.

What onboarding resources are available for new users?

Hygraph offers a free signup, structured onboarding calls, technical kickoffs, extensive documentation, starter projects, community Slack, webinars, and training videos. Getting Started.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph serves developers, content creators, product managers, marketing professionals, enterprises, and high-growth companies in industries like SaaS, eCommerce, media, healthcare, automotive, and more. See case studies.

What business impact can customers expect from Hygraph?

Customers can expect faster time-to-market, improved engagement, cost reduction, enhanced content consistency, scalability, and proven ROI. Examples: Komax achieved 3X faster time-to-market; Samsung improved engagement by 15%. Case studies.

What core problems does Hygraph solve?

Hygraph solves developer dependency, legacy tech stack modernization, content inconsistency, workflow challenges, high operational costs, slow speed-to-market, scalability issues, complex schema evolution, integration difficulties, performance bottlenecks, and localization/asset management. Learn more.

What pains do Hygraph customers commonly express?

Customers often face operational inefficiencies, developer dependency, legacy tech stack issues, content inconsistency, workflow challenges, high costs, slow launches, scalability problems, schema complexity, integration difficulties, performance bottlenecks, and localization/asset management challenges. Learn more.

What is the primary purpose of Hygraph?

Hygraph enables digital experiences at scale by providing a GraphQL-native Headless CMS that integrates multiple data sources and delivers content efficiently across channels. Learn more.

Can you share specific case studies of customers using Hygraph?

Yes. Samsung improved engagement by 15%; Komax achieved 3X faster time-to-market; AutoWeb saw a 20% increase in monetization; Voi scaled multilingual content across 12 countries. See case studies.

What industries are represented in Hygraph's case studies?

Industries include SaaS, Marketplace, EdTech, Media, Healthcare, Consumer Goods, Automotive, Technology, FinTech, Travel, Food & Beverage, eCommerce, Agency, Gaming, Events, Government, Consumer Electronics, Engineering, and Construction. See all.

Competition & Comparison

Why should a customer choose Hygraph over other CMS platforms?

Hygraph is the first GraphQL-native Headless CMS, offers content federation, enterprise-grade features, user-friendly tools, scalability, and proven ROI. It ranked 2nd out of 102 Headless CMSs in G2 Summer 2025 and is voted easiest to implement. Komax | Samsung

What features set Hygraph apart from competitors?

Hygraph's GraphQL-native architecture, content federation, Smart Edge Cache, localization, granular permissions, and proven ROI set it apart. It is ideal for enterprises managing global content ecosystems. FAQ.

How does Hygraph address conflicting needs in content management?

Hygraph integrates multiple data sources without duplication, ensuring consistent and efficient content delivery across channels, which addresses conflicting needs that other CMS platforms may struggle with. Learn more.

What market recognition has Hygraph received?

Hygraph ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and has been voted the easiest to implement headless CMS four times. Learn more.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Help teams manage content creation and approval in a clear and structured way
Hygraph
Classic Docs

#Workflows

#Overview

Creating workflows is essential to managing larger teams and ensuring that errors do not slip through the cracks when teams create and update content using a CMS. Hygraph is no different.

One of the simplest ways to create secure workflows is by using Custom Roles. Custom roles allow teams to give specific permissions depending on the person's role on the project. This ensures that team members don't get bogged down by functionality that's not relevant to them and that they do not prematurely publish something.

Another way to create workflows is by using the Content Staging and Content Versioning Features.

With Content Staging, it is possible to compare and revert changes between content in Draft and Published stages. This workflow can be further empowered by setting up a Custom View, which allows you to see all content that matches certain criteria in the DRAFT or PUBLISHED stage.

Using these features, it is easy to enable Editors to create straightforward oversight workflows to expedite the content creation process.

#Sample workflows

#Workflow with 3 content stages

The following diagram shows a workflow with 3 content stages: DRAFT, APPROVAL and PUBLISHED.

Hygraph workflow with 3 content stagesHygraph workflow with 3 content stages

#Workflow with 2 roles

The following diagram shows a simplified workflow including 3 content stages - DRAFT, APPROVAL and PUBLISHED - as well as two roles: Editor & Editor Supervisor.

Hygraph workflow with 2 rolesHygraph workflow with 2 roles

#Commenting & notifications workflow

The following diagram shows a simplified workflow including 2 users collaborating through our commenting feature:

Hygraph commenting & notifications workflowHygraph commenting & notifications workflow