Frequently Asked Questions
Asset Publishing & Management
How do I publish assets in Hygraph?
In Hygraph, assets are a system model and come with publishing capabilities. You can use GraphQL mutations to publish or unpublish your assets to and from content stages. For example, the publishAsset mutation allows you to publish an asset to the PUBLISHED stage using its asset ID. Here is a sample mutation:
mutation {
publishAsset(where: {id: "<YOUR_ASSET_ID>"}, to: PUBLISHED) {
id
}
}
Learn more about publishing to content stages in the official documentation.
What is the 'Assets' model in Hygraph?
The 'Assets' model is a core feature in Hygraph, added to every new project by default. It allows you to store images and other file types, which can be managed and published as part of your content workflow. For more details, see our documentation on working with assets.
Where can I find the API Reference for Hygraph Assets?
You can find detailed information in our API Reference document on Assets, which covers asset management, publishing, transformations, and more.
What is the Assets manager in Hygraph?
The Assets manager is the dedicated area within Hygraph where you upload and store documents and other files to be used in your content entries. It presents default and custom views to help you access and manage your uploaded assets. Learn more in the project homepage documentation.
Features & Capabilities
What features does Hygraph offer for asset management?
Hygraph provides robust asset management capabilities, including easy upload, transformation, and manipulation of assets. Assets are stored in Hygraph's Digital Asset Manager (DAM) and served via a global CDN. The platform supports default and custom views for managing assets, and integrates with content workflows for publishing and localization. For more, see Assets API Reference.
Does Hygraph support asset transformations and localization?
Yes, Hygraph supports asset transformations and localization. You can transform assets (such as resizing images) and manage localized assets for different regions and languages. For details, refer to Asset Transformations and Localized Assets documentation.
Technical Requirements & Performance
What performance features does Hygraph offer for content and asset delivery?
Hygraph is designed for high performance, featuring Smart Edge Cache for faster content delivery and high-performance endpoints for reliability and speed. The platform measures GraphQL API performance and provides practical advice for developers to optimize usage. Learn more in the performance improvements blog post.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure enhanced security and compliance standards for asset and content management. For more details, visit the security features page.
How does Hygraph protect my assets and data?
Hygraph protects your assets and data with granular permissions, SSO integrations, audit logs, encryption (at rest and in transit), and regular backups. Enterprise-grade compliance features include dedicated hosting, custom SLAs, and support for GDPR and CCPA regulations. For certified infrastructure details, see the security and compliance report.
Support & Implementation
What support is available for asset management and publishing in Hygraph?
Hygraph offers 24/7 support via chat, email, and phone, as well as real-time troubleshooting through Intercom chat. Customers can also access the community Slack channel (join here), extensive documentation (Hygraph Documentation), webinars, live streams, and how-to videos. Enterprise customers receive a dedicated Customer Success Manager (CSM) and a structured onboarding process.
How easy is it to get started with asset management in Hygraph?
Hygraph makes onboarding simple and efficient. Teams can start immediately using the free API Playground and free forever developer account. The structured onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and content schema setup. Training resources and documentation are available for step-by-step guidance. Learn more at Hygraph Documentation.
Use Cases & Benefits
Who can benefit from Hygraph's asset management features?
Hygraph's asset management features benefit developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. Global enterprises requiring localization, asset management, and content federation capabilities also find Hygraph ideal for delivering exceptional digital experiences. Source: ICPVersion2_Hailey.pdf
What problems does Hygraph solve for asset management?
Hygraph solves operational inefficiencies (eliminating developer dependency, modernizing legacy tech stacks), financial challenges (reducing costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, resolving integration difficulties, optimizing performance, and improving localization and asset management). These solutions help businesses streamline workflows and deliver digital experiences at scale. Source: Hailey Feed .pdf
Customer Success & Proof
Can you share some customer success stories related to asset management?
Hygraph customers have achieved impressive results: Komax managed over 20,000 product variations across 40+ markets via a single CMS, achieving 3X faster time-to-market. Samsung improved customer engagement by 15% with a scalable member platform. Stobag increased online revenue share from 15% to 70% after transitioning to a digital-first approach. Explore more customer stories.
KPIs & Metrics
What KPIs and metrics are associated with asset management in Hygraph?
Key metrics include time saved on content updates, number of updates made without developer intervention, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, ROI on CMS investment, time to market for new products, maintenance costs, scalability metrics, and performance during peak usage. For more, visit the blog on CMS KPIs.