Frequently Asked Questions

AI Agents Setup & Configuration

What are the prerequisites for setting up AI Agents in Hygraph?

To set up AI Agents in Hygraph, you need: an active Hygraph project on the Enterprise plan, a user with permission to configure Content Workflows, at least one Content Workflow configured, at least one Content Model with target fields, and sufficient AI tokens for your billing period. Note: AI Agents are not available on lower-tier plans. Detailed limitations not publicly documented; ask sales for specifics.

What types of AI Agents can I configure in Hygraph?

Hygraph supports three types of AI Agents: SEO Expert (reviews entry fields and posts a structured SEO report as a comment), Translator Agent (translates content fields into one or more target locales), and Content Summarizer (generates concise summaries from source fields). Relation fields are excluded from SEO and translation operations. Note: Custom agent types are not supported as of the latest documentation.

How do I configure an AI Agent in Hygraph?

To configure an AI Agent, go to AI Hub > Agents, click 'Add Agent', select the agent type, and complete the Agent details (name, description, guidelines). Set the usage mode (manual runs or workflow integration), and configure agent-specific settings. For Translator and Summarizer agents, you can provide custom instructions. Note: The agent cannot be saved in workflow mode until a workflow and step are selected.

What permissions are required to manage AI Agents?

Only users with the Admin role can invite, create, update, delete, or read agent configurations. All roles can trigger an agent run. Note: Non-admin users cannot modify agent configurations.

Agent Usage & Workflow Integration

How can AI Agents be triggered in Hygraph?

AI Agents can be triggered manually from the content table (for bulk updates, up to 50 entries per run) or from the content entry form (for single entry updates). Agents can also be set to run automatically as part of a workflow step. Note: Only one agent run can be active per entry at a time; entries with an active or pending run cannot be triggered again until review is complete.

What are the limitations of the Translator Agent in Hygraph?

The Translator Agent overwrites all existing content for the selected locales, including fields that have not changed. This applies to both manual and workflow-triggered runs. Users should review localized content after each run to ensure no previously translated fields were unintentionally overwritten. Note: Relation fields are not translated, and translation output may be missing if the target locale is not enabled or source fields are empty.

How do I review and approve AI Agent output?

After an agent run, entries display a 'Ready for review' status. Open the entry to see a side-by-side diff of original and agent-generated content. You can approve or revert changes field by field. If all fields are reverted, the entry returns to its pre-agent state. The entry becomes editable again after review is complete. Note: The entry remains read-only until all fields are reviewed.

How can I monitor the performance of my AI Agents?

The KPIs page in AI Hub > KPIs provides real-time metrics for each agent, including total runs, success rate, last run time, average duration, and AI tokens consumed. You can filter by agent and date range, and view trends for token consumption and run duration. The Workflow Runs table lists individual runs with status, result, duration, and start date. Note: Detailed per-agent analytics are only available in the AI Hub.

Troubleshooting & Limitations

What should I do if an AI Agent does not run as expected?

First, confirm the agent is active in AI Hub > Agents. For workflow agents, ensure the entry is moving through the correct workflow and step. Verify that you have sufficient AI tokens for your billing period. If the agent runs but output is unchanged, check the workflow step order and ensure content is populated before the agent runs. Note: Some issues may require reconfiguring workflows or agent settings.

Why might a model no longer appear in an agent's run scope?

If a model is added to a workflow after the agent is configured, it is removed from the agent's scope for manual triggering. Models used in active workflows are not available for agent runs. Select a different model or reconfigure the workflow as needed. Note: This limitation ensures workflow integrity but may restrict manual agent usage.

What are common issues with agent output and how can I resolve them?

Common issues include: SEO report not appearing (check the comment section and workflow completion), translation output missing or incorrect (verify target locale and source fields, review custom instructions), summary written to wrong field (confirm target field in agent configuration), and agent output unchanged (check workflow step order). Note: Always review agent configuration and workflow setup for conflicts.

Security, Compliance & Technical Documentation

What security and compliance certifications does Hygraph hold?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications demonstrate adherence to international standards for information security and data protection. Note: For more details, visit Hygraph's Secure Features page.

Where can I find technical documentation for Hygraph AI Agents and related features?

Comprehensive technical documentation is available at hygraph.com/docs. Key resources include the AI Agents documentation, API Reference, schema components, integration guides, and onboarding tutorials. For AI-specific features, see the AI Agents Documentation and MCP Server Documentation. Note: Some advanced features may require Enterprise plan access.

Use Cases & Customer Success

Who can benefit from using Hygraph AI Agents?

Hygraph AI Agents are designed for enterprises and high-growth companies with advanced content management needs. Typical users include developers, content creators, product managers, and marketing professionals in industries such as SaaS, eCommerce, media, healthcare, automotive, and more. Note: AI Agents require the Enterprise plan and may not be suitable for small teams with basic requirements.

Can you share examples of customers using Hygraph for advanced content workflows?

Yes. Notable customers include Samsung (improved customer engagement by 15%), Komax (3x faster time-to-market across 40+ markets), and Voi (scaled multilingual content across 12 countries and 10 languages). For more, see Hygraph's case studies page. Note: Case studies may not detail AI Agent usage specifically; contact sales for AI-specific references.

Integration & Extensibility

What integrations are available for Hygraph AI features?

Hygraph offers integrations with Digital Asset Management (DAM) systems (e.g., Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), hosting platforms (Netlify, Vercel), Product Information Management (Akeneo), commerce solutions (BigCommerce), and translation/localization tools (EasyTranslate). For a full list, visit the Hygraph Marketplace. Note: Some integrations may require additional configuration or licensing.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

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Docs

#Set up AI Agents

This guide walks you through configuring AI Agents in your Hygraph project. For an overview of what AI Agents can do, see AI Agents overview.

#Prerequisites

Before you begin, ensure you have:

  • A Hygraph project on Enterprise plan
  • To run agents in workflows, you need a user with permission to configure Content Workflows and at least one Content Workflow configured in your project
  • At least one Content Model with fields to target
  • Sufficient AI tokens for your billing period

#Permissions

Agents respect your project's existing role and permission configuration.

Permission nameDefault role
Invite a new agentAdmin
Create a new agent configAdmin
Update an agent configAdmin
Delete an agent configAdmin
Remove an agentAdmin
Read agent configAdmin
Trigger an agent runAll roles

#Step 1 - Choose an agent type

  1. Go to AI Hub > Agents.
  2. Click Add Agent.
  3. Select one of the following agent types:
    • SEO Expert: Reviews entry fields and posts a structured SEO report as a comment. Relation fields are excluded.
    • Translator agent: Translates content fields into one or more target locales. Relation fields are not translated.
    • Content summarizer: Generates concise summaries from source fields.
  4. Click Set up to configure the agent.

#Step 2 - Configure agent details

All agent types share the same Agent details section.

  1. Enter an Agent name.
  2. Optionally, enter a Description.
  3. Under Guidelines to apply, optionally select guidelines the agent must apply. The agent defaults to no guidelines if none are selected. If no guidelines exist yet, click Create guidelines to set them up first. See AI Guidelines for setup instructions.

#Step 3 - Set usage mode

The Usage section controls how the agent is triggered. Select one of the following options:

  • Use in Agent runs (selected by default)
  • Use in workflows

#Use in Agent runs

The agent is available for manual triggering from the content table for bulk updates and the content entry form for single entry updates.

Under Models (scope), optionally select the models the agent can be used on. If no models are selected, the agent defaults to all models in the project.

Models that are already used in an active workflow appear as Not available - used in a workflow in the selector. If a model is added to a workflow after the agent is configured, it is removed from the agent's scope automatically for manual triggering.

#Use in workflows

The agent runs automatically when an entry moves through a configured workflow step.

  • Under Workflow, select the workflow where the agent should operate.
  • Under Workflow step, select the step where the agent should run, or select Add a new AI Agent step to create one:
    1. Under Execute after step, choose the preceding step.
    2. Enter a Step API ID and Step Display Name.

If no workflows exist in your project yet, you need to create one first. The agent cannot be saved in workflow mode until a workflow and step are selected.

#Step 4 - Configure agent-specific settings

#SEO Expert

No additional configuration is required. Click Add Agent.

#Translator agent

  1. Under Languages to translate, select one or more target locales.
  2. Optionally, under Custom instructions, provide translation guidance, for example:
    • "Use formal tone for business audiences"
    • "Keep product names untranslated"
  3. Click Add Agent.

#Content summarizer

The Content summarizer has a Configuration section labelled "Configured when launching the agent." Source fields, target fields, and other summarizer settings are set each time the agent is launched, not during setup.

  1. Optionally, under Custom instructions, provide output guidance, for example:
    • "Summarize in 2–3 sentences"
    • "Focus only on key benefits"
  2. If you are configuring the agent for Use in workflows, configure the following fields. These settings are not required for Use in Agent runs. Instead, they are configured at runtime. See Configure a Content summarizer agent run.
    • Under Content Model, select the model containing the fields to summarize.
    • Under Input Fields, select the source fields containing the content to summarize.
    • Under Output Field, select the field where the generated summary will be stored.
    • Under Tone, choose the style or tone for the generated summaries.
  3. Click Add Agent.

#Configure a Content summarizer agent run

When you trigger a Content summarizer agent manually, a configuration panel appears before the run starts.

  1. Under Input fields, select the source fields containing the content to summarize.
  2. Under Entries, review the content entries whose source fields will be summarized. This field is read-only.
  3. Under Output field, select the field where the generated summary will be written.
  4. Under Tone, choose the tone for the generated summary.
  5. Confirm to start the run.

For bulk runs from the content table, the same configuration applies to all selected entries.

#Trigger an agent

#Bulk updates in the content table

This applies only to agents configured for Use in Agent runs.

  1. Go to the Content tab and open a view of a content model that has the agent configured for Use in Agent runs.
  2. Select one or more entries using the checkboxes in the content table.
  3. In the action bar at the bottom of the screen, click Agents and select the agent you want to run.

The agent runs on all selected entries, up to a maximum of 50 entries per run. The selected content entries become read-only while the agent runs.

#Single entry updates in the content entry form

This applies only to agents configured for Use in Agent runs.

  1. Open any entry for a model that has the agent configured for Use in Agent runs.
  2. In the right sidebar, locate the Agents panel.
  3. Select the agent you want to run and confirm.

The content entry form becomes read-only while the agent runs.

#Workflows

This applies only to agents configured for Use in workflows.

An agent configured to run through workflows runs automatically when an entry moves through a configured workflow step.

#Review agent output

The content table shows agent status so you can see entries that need action without opening each one individually.

Agent statusDescription
PendingEntries where an agent run is queued or in progress
Ready for reviewEntries where a completed run is awaiting your review
FailureEntries where the agent run did not complete successfully

When an entry shows Ready for review, open it to check what the agent changed and approve or revert changes field by field.

When an agent run completes, the entry displays a Ready for review status and the content entry form remains read-only until the review is complete.

  1. Open the entry that shows Ready for review.
  2. The review screen shows a side-by-side diff of the original content and the agent's output.
  3. Review each field. Approve changes you want to keep, or revert any you don't.
  4. If you revert all fields, the entry returns to its exact pre-agent state.
  5. Once all fields are reviewed, the entry exits read-only state and is editable again.

#Manage agents

After creating agents, you can manage and monitor them from AI Hub → Agents.

Each agent card displays:

  • Agent name
  • Agent type - SEO expert, Translator, or Content summarizer
  • Target where it runs: Workflow or content table, content entry form
  • Agent configuration details
  • Agent status

You can perform the following tasks:

Edit an agent: Click the pencil icon on the agent card to update the name, description, usage mode, guidelines, or agent-specific settings.

Enable or disable an agent: Use the toggle on the agent card to turn the agent on or off. Disabling an agent pauses it without removing its configuration. This is useful when you want to temporarily stop an agent without losing its settings, for example during content freezes or workflow changes. Any runs already in progress when an agent is disabled will complete normally.

Delete an agent: Click the three-dot context menu on the agent card, then click Delete. Deleting an agent removes it from all workflows, and any queued or pending runs are automatically canceled. Deleting an agent is irreversible.

#Monitor agent performance

The KPIs page in AI Hub → KPIs gives you a real-time view of how your agents are performing. You can filter by agent and date range to focus on a specific agent or time period.

AI Agents - KPIsAI Agents - KPIs

Each agent displays the following summary metrics:

MetricDescription
RunsTotal number of times the agent has run in the selected period
Success ratePercentage of runs that completed without errors
Last runTime elapsed since the most recent run
Avg. durationAverage time taken to complete a run
AI tokensTotal number of AI tokens consumed in the selected period

Below the summary metrics, the AI Tokens Trend chart shows token consumption over time. Switch to the Duration tab to view run duration trends instead.

The Workflow Runs table lists individual runs with their status, result, duration, and start date. Use this to investigate specific runs that failed or produced unexpected output. Click each workflow run to view additional details.

#Troubleshooting

#Agent does not run

  • Confirm the agent is active in AI Hub > Agents.
  • For workflow agents, confirm the entry is moving through the exact workflow and step where the agent is configured.
  • Verify that sufficient AI tokens remain in your billing period on the Billing page.

#Agent runs but output is unchanged

  • For workflow agents, check the step order. If the agent step runs before content is populated, it has nothing to process.

#SEO report does not appear

  • Check the comment section on the entry, not the fields.
  • Confirm the entry completed the configured workflow step after the agent was added.

#Translation output is missing or incorrect

  • Verify the target locale is enabled in your project.
  • Confirm source fields contain content when the agent runs.
  • Review custom instructions for conflicting or ambiguous guidance.

#Summary written to wrong field

  • Open the agent configuration and confirm the target field is set correctly.
  • Confirm no other agent is writing to the same target field.

#Model no longer appears in agent run scope

  • The model was added to a workflow after the agent was configured. Models used in active workflows are not available for agent runs.
  • Select a different model or reconfigure the workflow.

#What's next

  • Content Workflows: Learn more about workflow configuration.
  • MCP server: Explore the MCP server for direct AI assistant integration with your Hygraph project.