Frequently Asked Questions

AI Agents: Features & Capabilities

What are Hygraph AI Agents and what do they do?

Hygraph AI Agents are intelligent automation assistants designed to handle repetitive content workflows, such as translation, summarization, and SEO optimization. They help teams scale content operations while ensuring quality, consistency, and editorial control. Agents automate routine tasks through workflows, maintain a consistent brand voice, and operate without developer intervention. Source

How do Hygraph AI Agents work?

Hygraph AI Agents are powered by integrated large language models (LLMs) that understand your project's schema and context. Each agent is specialized for a distinct purpose, such as translation, summarization, or SEO, and works according to the configuration you define. Agents can run automatically or be triggered manually, ensuring workflows stay efficient and flexible. Source

What types of AI Agents are available in Hygraph?

Hygraph offers three main types of AI Agents: SEO Expert (generates SEO reports and feedback), Translation Agent (automatically translates content between locales while preserving tone and meaning), and Content Summarizer (generates concise summaries of long-form content). Each agent can be configured for specific workflows and tasks. Source

What are the benefits of using Hygraph AI Agents?

Hygraph AI Agents help teams automate common editorial workflows, saving time on repetitive tasks like generating SEO metadata or translating fields. They maintain tone and structure consistency across multiple locales, automatically summarize long-form content, and operate securely within your content model by respecting roles, permissions, and governance. Source

Setup & Configuration

How do I set up an AI Agent in Hygraph?

To set up an AI Agent, navigate to Project Settings → AI Agents configuration, click Add Agent, choose the agent type (SEO expert, Translation agent, or Content summarizer), configure its behavior, and click Add agent. Each agent can be customized for workflow steps, number of seats, and specific fields or locales. Source

Can I customize the behavior of each AI Agent?

Yes, you can customize each agent's behavior, including the workflow step where it runs, the number of concurrent seats, the fields or locales it operates on, and custom instructions for tone, style, or translation guidance. This ensures agents fit your editorial and localization processes. Source

How do I manage and monitor AI Agents after setup?

After creating agents, you can manage and monitor their configuration and performance directly from your project settings. This includes editing details, deleting agents, and viewing activity history to understand how each agent performs over time. Source

Model Information & Performance

Which AI models power Hygraph AI Agents?

Hygraph AI Agents use the latest Claude models to power tasks such as SEO, content summarization, and translation. These models are selected for their quality, accuracy, and efficiency. Model versions may change over time as newer releases become available, and updates are applied automatically to maintain optimal results. Source

How does Hygraph ensure the quality and reliability of AI Agent outputs?

Hygraph continuously tests new models to improve performance and reliability. Best practices include validating AI-generated content for accuracy, tone, and keyword alignment before publishing, and positioning agents strategically in workflows to operate on finalized content for the most accurate results. Source

Security, Permissions & Compliance

How do Hygraph AI Agents handle user roles and permissions?

Hygraph AI Agents respect user roles and content permissions. Only users with permissions to set up Content Workflows can configure agents. Agents operate securely within your content model, ensuring editorial control and governance. Source

Is Hygraph compliant with industry security standards?

Yes, Hygraph is SOC 2 Type 2 compliant (achieved August 3, 2022), ISO 27001 certified, and GDPR compliant. These certifications demonstrate Hygraph's commitment to providing a secure and compliant platform for its users. For more details, visit the security features page. Security Report

Availability & Access

Who can access Hygraph AI Agents?

Hygraph AI Agents are currently an enterprise feature and available in Early Access. To gain access, contact the Hygraph sales team. Source

What permissions are required to set up AI Agents?

Only users with permissions to set up Content Workflows can configure AI Agents in Hygraph. This ensures that only authorized team members can automate and manage content workflows. Source

Best Practices & Optimization

What are best practices for using Hygraph AI Agents?

To get the most consistent, high-quality results from Hygraph AI Agents, set agent seats based on expected volume, validate AI-generated content for accuracy and tone before publishing, and position agents strategically in workflows (such as during pre-publish or optimization steps). For multilingual projects, pair the SEO expert with a Translation Agent to optimize localized SEO metadata. Source

Use Cases & Customer Success

What problems do Hygraph AI Agents solve for content teams?

Hygraph AI Agents solve operational inefficiencies by automating repetitive tasks, reducing dependency on developers, and streamlining workflows. They help maintain content consistency across locales, accelerate speed-to-market, and support scalable content operations. Source

Who can benefit from using Hygraph AI Agents?

Content teams, marketing teams, and enterprises managing multilingual or large-scale content operations benefit from Hygraph AI Agents. They are ideal for organizations seeking to automate editorial workflows, maintain brand consistency, and scale content delivery efficiently. Source

Support & Resources

What support is available for Hygraph AI Agents?

Hygraph provides 24/7 support via chat, email, and phone, as well as real-time troubleshooting through Intercom chat. Extensive documentation, webinars, live streams, and how-to videos are available for onboarding and technical guidance. Enterprise customers receive a dedicated Customer Success Manager for personalized support. Documentation

Help teams manage content creation and approval in a clear and structured way
Hygraph
Docs

#AI Agents

AI Agents are Hygraph’s intelligent automation assistants designed to handle repetitive content workflows, such as translation, summarization, and SEO optimization. Agents help drive predefined content workflows autonomously. They help teams scale content operations while ensuring quality, consistency, and editorial control.

With Agents, teams can automate routine tasks through workflows, maintain a consistent brand voice, all without needing developer intervention.

#How it works

Agents are powered by integrated large language models (LLMs) that understand your project’s schema and context. They interact with your content safely and intelligently, applying automation to specific fields or entries based on defined actions.

Each agent is specialized for a distinct purpose, such as translation, summarization, or SEO, and works according to the configuration you define. Once set up, agents can run automatically or be triggered manually, ensuring your workflows stay efficient and flexible.

#Model information

Hygraph uses the latest Claude models to power AI tasks such as SEO, content summarization, and translation. These models are selected for their quality, accuracy, and efficiency.

We are continuously testing new models to improve performance and reliability. Model versions may change over time as newer releases become available, and updates are applied automatically to maintain optimal results.

#Benefits

Agents help teams automate common editorial workflows and maintain consistency at scale.

  • Save time by automating repetitive tasks like generating SEO metadata or translating fields.
  • Maintain tone and structure consistency across multiple locales.
  • Automatically summarize or condense long-form content into concise, context-aware summaries.
  • Operate securely within your content model by respecting existing roles, permissions, and content governance.

#Get started

#Availability

#Permissions

Agents respect user roles and content permissions. Only users with permissions to set up Content Workflows can set up an agent.

#Set up Agents

  1. Navigate to Project Settings → AI Agents configuration.
  2. Click Add Agent.
  3. Choose the agent type:
  4. Configure the agent’s behavior, and click Add agent.

#SEO expert

Use the SEO expert to generate an SEO Report with feedback on how well content is optimized for search. Follow these steps to configure the SEO expert.

  1. Navigate to Project Settings → AI Agents configuration.
  2. Click Add Agent, and select Set up next to the SEO expert.
  3. Provide a name to the agent, and optionally provide a description.
  4. Under Number of seats, specify the number of agent instances that can run concurrently for the tasks.
  5. Select the Workflow where the agent should operate. The agent is triggered only for those entries that move through this workflow.
  6. Choose the Workflow step where the agent should run. This ensures the agent runs at the right stage in your editorial process. You can choose an existing workflow step, or add a step to the workflow. If you need to add a step to the workflow, select Add a new AI Agent steps, and do the following:
    1. Under Execute after step, choose the step after which you want to add this step in the workflow.
    2. Provide a Step API ID and Step Display Name.
  7. Select the Content model that contains the fields to provide feedback for SEO optimization.
  8. Under Fields to optimize, select one or more fields that the SEO agent should analyze and provide feedback on.
  9. Select Add agent.

Once added, the SEO expert runs automatically during the configured workflow step.

#Translation agent

Use the Translation Agent to automatically translate content between locales while preserving tone, structure, and meaning. It helps teams scale multilingual content creation and ensures consistent messaging across all supported languages. Follow these steps to configure the Translation agent.

  1. Navigate to Project Settings → AI Agents configuration.
  2. Click Add Agent, and select Set up next to the Translation agent.
  3. Provide a name for the agent, and optionally provide a description.
  4. Under Number of seats, specify the number of agent instances that can run concurrently for translation tasks.
  5. Select the Workflow where the agent should operate. The agent is triggered only for entries that move through this workflow.
  6. Choose the Workflow step where the agent should run. This ensures the agent runs at the correct stage in your localization process. You can choose an existing workflow step or add a new one. If you need to add a new workflow step, select Add a new AI Agent step, and do the following:
    1. Under Execute after step, choose the step after which this translation step should run.
    2. Provide a Step API ID and a Step Display Name.
  7. Under Select languages, specify the locales you want to translate into. You can select one or multiple target locales depending on your project’s localization setup.
  8. Under Custom instructions, provide optional translation guidance to help maintain tone and context. For example, “Use formal tone for business audiences” or “Keep product names untranslated”.
  9. Select Add agent.

Once added, the Translation Agent automatically runs during the configured workflow step. It translates content into the target locales while preserving structure, tone, and meaning according to your custom instructions.

#Content summarizer

Use the Content summarizer to automatically generate concise summaries of long-form content. It helps teams create consistent excerpts, overviews, or meta descriptions across entries, saving time while maintaining quality and tone. Follow these steps to configure the Summarization agent.

  1. Navigate to Project Settings → AI Agents configuration.
  2. Click Add Agent, and select Set up next to the Content summarizer.
  3. Provide a name for the agent, and optionally provide a description.
  4. Under Number of seats, specify the number of agent instances that can run concurrently for summarization tasks.
  5. Select the Workflow where the agent should operate. The agent is triggered only for entries that move through this workflow.
  6. Choose the Workflow step where the agent should run. This ensures the agent runs at the correct stage in your editorial process. You can choose an existing workflow step or add a new one. If you need to add a new workflow step, select Add a new AI Agent step, and do the following:
    1. Under Execute after step, choose the step after which this summarization step should run.
    2. Provide a Step API ID and a Step Display Name.
  7. Under Tone, choose the style or tone that the generated summaries should follow.
  8. Under Custom instructions, provide optional guidance to help control summary style, structure, or length. For example, “Summarize in 2–3 sentences,” or “Focus only on key benefits.”
  9. Select Add agent.

Once added, the Summarization Agent automatically runs during the configured workflow step. It generates short, context-aware summaries for the selected entries while maintaining the specified tone and following your custom instructions.

#Manage Agents

After creating agents, you can manage and monitor their configuration and performance directly from your project settings. This includes editing details, deleting agents, and viewing activity history to understand how each agent performs over time.

Follow the steps below to manage existing Agents in your project.

  1. Go to Project Settings → AI Agents configuration to view your configured agents. Each agent overview card provides the following details:
    • Agent type - SEO expert, Translation, or Content summarizer
    • Workflow and workflow step where it runs
    • Number of seats
    • Agent configuration
    • Agent status
  2. In the agent card, click the pencil icon to edit the agent. You can update:
    • The agent name and description.
    • The number of seats to adjust concurrent tasks.
    • The workflow or workflow step.
    • Any tone, locale, or custom instruction fields, based on agent type.
  3. In the agent card, click Recent activity to see logs of recent agent runs. Use this data to monitor agent performance.
  4. In the agent card, click the three dots context menu, and then click Delete to remove an agent. Deleting an agent removes it from all workflows, and queued or pending runs are automatically canceled.

#Best practices

Agents bring intelligent automation to your workflows. By combining context-aware AI with your content model, teams can effortlessly automate translation, summarization, and SEO. This reduces manual work, improves efficiency, and maintains editorial excellence. Follow these best practices to get the most consistent, high-quality results from your Agents.

  • Set agent seats based on expected volume to balance performance and cost.
  • Always validate AI-generated content for accuracy, tone, and keyword alignment before publishing.
  • Position your agents strategically in workflows. Run these the agents during the Pre-publish or Optimization steps to ensure that operate on finalized content and produce the most accurate, high-quality results.
  • For multilingual projects, pair the SEO expert with a Translation Agent to provide feedback on localized SEO metadata.