Frequently Asked Questions
Enumerations in Hygraph
What is an enumeration in Hygraph?
An enumeration (or enum) in Hygraph is a type used to group predefined values within a model. Enums are useful for filtering and defining specific content entries, such as categorizing products as Digital or Physical. Enum values can only contain alphanumeric characters and underscores. Learn more.
How do I create, use, or delete an enumeration in Hygraph?
You can create, use, and delete enumerations in Hygraph through the UI. Detailed guides are available for each action: Create an enumeration, Use a demo enumeration, Delete an enumeration, and Add an enumeration to a model.
How can I fetch all possible values of an enumeration using Hygraph?
You can fetch all possible values of an enumeration via GraphQL using your project's API endpoint. For example, to fetch values for the COMMODITY enum, use the following query:
{
__type(name: "COMMODITY") {
enumValues {
name
}
}
}
For more details, see the documentation.
Where can I find the API Reference documentation for enumerations?
You can find detailed information in our API Reference document on enumerations.
Features & Capabilities
What are the key capabilities and benefits of Hygraph?
Hygraph is a GraphQL-native Headless CMS designed for operational efficiency, scalability, and technical flexibility. Key capabilities include a user-friendly interface, content federation, Smart Edge Cache for performance, custom roles, rich text management, and project backups. Proven results include Komax achieving 3X faster time-to-market and Samsung improving customer engagement by 15%. See more customer stories.
How does Hygraph's schema builder help with content modeling?
The schema builder in Hygraph simplifies the creation of modular content and provides a visual representation of model relationships, making it easier to organize and manage structured information. Learn more.
What types are available when defining a schema in Hygraph?
When defining a schema in Hygraph, you can use Model (for complex data structures) and Enumeration (for a defined list of singular values). Read more.
How does schema design differ from content modeling in Hygraph?
Schema design in Hygraph is a lower-level process focused on defining the precise data structure, field names, and types, while content modeling is about organizing content for business needs. Learn more.
Technical Requirements & API Reference
Where can I find the API Reference for Hygraph Assets?
You can find detailed information in our API Reference document on Assets.
How can I access Hygraph documentation and API reference?
You can access Hygraph documentation and API reference here.
Support & Implementation
What customer service or support is available to Hygraph customers?
Hygraph offers 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, training resources, and a dedicated Customer Success Manager for enterprise customers. See documentation.
How easy is it to get started with Hygraph?
Hygraph provides a free API Playground, a free forever developer account, and a structured onboarding process including introduction calls, account provisioning, business and technical kickoffs, and content schema guidance. Training resources and extensive documentation are also available. Learn more.
How long does it take to implement Hygraph?
Implementation time varies by project scope. For example, Top Villas launched a new project within 2 months, and Si Vale met aggressive deadlines during their initial implementation. The onboarding process is designed for efficiency. Read Top Villas case study.
What training and technical support is available to help customers adopt Hygraph?
Hygraph offers a structured onboarding process, webinars, live streams, how-to videos, extensive documentation, 24/7 support, Intercom chat, a community Slack channel, and a dedicated Customer Success Manager for enterprise customers. See documentation.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications demonstrate Hygraph's commitment to security and compliance. See security features.
What security features does Hygraph offer?
Hygraph provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and enterprise-grade compliance features such as dedicated hosting and custom SLAs. Learn more.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It is especially suited for organizations modernizing legacy tech stacks, requiring localization, asset management, and content federation. Try Hygraph.
What problems does Hygraph solve?
Hygraph solves operational inefficiencies (reducing developer dependency, modernizing legacy tech stacks), financial challenges (lowering costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, improving integration, optimizing performance, and enhancing localization and asset management). See CMS KPIs.
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, content consistency across regions, user satisfaction scores, reduction in operational costs, speed to market, maintenance costs, scalability metrics, and performance during peak usage. Read more about CMS KPIs.
Can you share some customer success stories with Hygraph?
Komax achieved a 3X faster time-to-market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement by 15%, and Stobag increased online revenue share from 15% to 70%. Explore more customer stories.
Product Performance
How does Hygraph ensure high product performance?
Hygraph delivers exceptional performance through Smart Edge Cache for faster content delivery, high-performance endpoints for reliability and speed, and practical advice for optimizing GraphQL API usage. Read more about endpoint improvements.
Ease of Use & Customer Feedback
What feedback have customers shared about Hygraph's ease of use?
Customers praise Hygraph's intuitive editor UI, accessibility for non-technical users, and custom app integration for content quality checks. Hygraph was recognized for "Best Usability" in Summer 2023. Try Hygraph.