Frequently Asked Questions
Schema Design & Reserved Terms
What are reserved terms in Hygraph, and why do they matter?
Reserved terms in Hygraph are specific words that cannot be used as type or field names when designing your schema. Attempting to use these terms will result in a warning in the UI, requiring you to choose a different name. This prevents conflicts with system operations and ensures compatibility with GraphQL standards. Note: The list of reserved terms is maintained in the official documentation. Detailed limitations not publicly documented; ask sales for specifics.
Which GraphQL type names are reserved in Hygraph?
The following GraphQL type names are reserved and cannot be used: int, boolean, date, datetime, enum, float, fragment, input, interface, json, mutation, node, query, scalar, string, subscription, union. Attempting to use these will trigger a warning in the UI. Note: For the most up-to-date list, refer to the documentation. Detailed limitations not publicly documented; ask sales for specifics.
What are the reserved non-system type names in Hygraph?
Reserved non-system type names include: Color, ColorInput, Entity, HEX, Id, Locale, Location, LocationInput, RGBA, RGBAHue, RGBATransparency, RichText, RichTextAST, ScheduledOperation, ScheduledRelease, Search, Status, User. Using these as type names will result in a warning. Note: Always check the documentation for updates. Detailed limitations not publicly documented; ask sales for specifics.
Which field names are reserved in Hygraph schemas?
The following field names are reserved: createdat, createdby, documentInStages, history, id, locale, localizations, publish, publishedat, publishedby, status, updatedat, updatedby, versions. These cannot be used as custom field names in your schema. Note: Refer to the documentation for the latest list. Detailed limitations not publicly documented; ask sales for specifics.
What happens if I use a reserved term in my Hygraph schema?
If you attempt to use a reserved term as a type or field name in Hygraph, you will receive a warning in the UI. You must change the name to proceed. This helps prevent schema conflicts and ensures compatibility with the platform and GraphQL standards. Note: The warning message is shown in the interface as documented here. Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What are the key features of Hygraph?
Key features of Hygraph include a GraphQL-native architecture, content federation for integrating multiple data sources, enterprise-grade security and compliance (SOC 2 Type 2, ISO 27001, GDPR), Smart Edge Cache, localization, granular permissions, and a user-friendly interface for non-technical users. Hygraph also offers high-performance endpoints, extensive integration options, and structured onboarding. Note: Best fit for teams seeking a modern, API-first CMS; teams needing a traditional monolithic CMS may want to consider alternatives. Source.
Does Hygraph provide APIs for content management?
Yes, Hygraph provides several APIs: the GraphQL Content API for querying and manipulating content, the Management API for handling project structure, the Asset Upload API for uploading files, and the MCP Server API for secure communication with AI assistants. For more details, see the API Reference documentation. Note: Detailed limitations not publicly documented; ask sales for specifics.
What integrations does Hygraph support?
Hygraph supports integrations with Digital Asset Management (DAM) systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), hosting and deployment platforms (Netlify, Vercel), Product Information Management (Akeneo), commerce solutions (BigCommerce), translation/localization (EasyTranslate), and more. For a complete list, visit the Hygraph Marketplace. Note: Not all integrations may be available in every plan; check documentation for details.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications demonstrate adherence to international standards for information security and data privacy. Note: For more details, visit the Secure Features page. Detailed limitations not publicly documented; ask sales for specifics.
How does Hygraph ensure data security and privacy?
Hygraph ensures data security and privacy through granular permissions, SSO integrations (OIDC/LDAP/SAML), audit logs, encryption in transit and at rest, regular backups with one-click recovery, secure API policies, and compliance with GDPR, BDSG, and TMG. All endpoints have SSL certificates. Note: For specific compliance needs, consult the Secure Features page. Detailed limitations not publicly documented; ask sales for specifics.
Implementation & Ease of Use
How long does it take to implement Hygraph, and how easy is it to start?
Implementation time varies by project complexity. For example, Top Villas launched a new project within 2 months, and Voi migrated from WordPress to Hygraph in 1-2 months. Hygraph offers structured onboarding, starter projects, and extensive documentation to help users get started quickly. Note: Implementation time may be longer for highly customized or enterprise deployments. Source.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive interface, quick adaptability, and accessibility for non-technical users. For example, Sigurður G. (CTO) noted the UI is intuitive for normal users, and Charissa K. (Senior CMS Specialist) described it as fast to comprehend and localizable. Note: Some advanced features may require developer involvement. Source.
Use Cases & Industries
Who can benefit from using Hygraph?
Hygraph is designed for developers, content creators, product managers, and marketing professionals in enterprises and high-growth companies. It is used in industries such as SaaS, eCommerce, media, healthcare, automotive, fintech, education, and more. Note: Teams requiring a traditional CMS with built-in rendering may need to consider alternatives. Source.
What business impact can customers expect from using Hygraph?
Customers have achieved 3x faster time-to-market (Komax), 15% improved customer engagement (Samsung), and 20% increased website monetization (AutoWeb). Hygraph helps reduce operational costs, improve content consistency, and scale digital experiences. Note: Results may vary depending on implementation and use case. Source.
Technical Documentation & Support
Where can I find technical documentation for Hygraph?
Technical documentation is available at hygraph.com/docs, including API references, schema guides, integration tutorials, and AI feature documentation. There are also getting started guides and classic docs for legacy users. Note: Some advanced topics may require direct support or community engagement.
Product Performance
How does Hygraph perform in terms of content delivery and API speed?
Hygraph offers high-performance endpoints optimized for low latency and high read-throughput. The read-only cache endpoint provides 3-5x latency improvement. Performance is actively measured, and practical optimization advice is available in the GraphQL Report 2024. Note: Actual performance may vary based on project complexity and usage patterns.
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .
