Frequently Asked Questions
Product Information & Schema Models
What is a model in Hygraph?
In Hygraph, a model defines the structure of your content schema. Models consist of fields and relationships, allowing you to organize and manage content efficiently. You can create, edit, and delete models within the schema builder. Learn more.
How do I create a model in Hygraph?
To create a model, use the schema builder in Hygraph. You can specify settings such as display name, API ID, plural API ID, and description. Hygraph automatically scaffolds default values for API IDs based on the display name. See documentation.
What settings are available when creating a model?
When creating a model, you can set the display name, API ID, plural API ID, and an optional description. These settings help define how your model is accessed and displayed within Hygraph and via the API. More info.
How does Hygraph handle API IDs for models?
Hygraph automatically generates API IDs and plural API IDs based on the display name of your model. These are available via the API in camel case format, simplifying queries and mutations. Details here.
What queries and mutations are generated for a model?
For each model, Hygraph generates queries and mutations such as post, posts, createPost, updatePost, deletePost, publishPost, and more. These allow you to fetch, create, update, delete, and publish content entries via the API. See queries and mutations.
Can I edit or delete a model after creation?
Yes, you can update the settings or delete any content model from the schema builder. Deleting a model will also remove all associated content entries. Edit | Delete.
How do I add fields to a model?
You can add fields to any custom model or the system Asset model by selecting the desired field type from the fields list in the schema builder. Field types documentation.
What are system fields in Hygraph models?
All models in Hygraph have system fields such as ID, created, and updated timestamps. These are managed automatically and do not require manual addition. Learn more.
How do preview URLs work for models?
Preview URLs allow you to generate links for models that represent pages, using fields like slugs. You can configure production, staging, or custom preview URLs for each model. Preview URLs documentation.
Can models be embedded in rich text fields?
Yes, all models can be embedded into the Rich Text Field Type via configuration. This creates a union relation referencing the selected model on the API side. Rich Text documentation.
What happens when I delete a model?
Deleting a model in Hygraph will also delete all content entries associated with that model. Ensure you have backups or have exported data before deletion. Delete model documentation.
How are relationships between models created?
Relationships between models are created by adding reference fields in the schema builder. This allows you to link content across different models for more complex data structures. References documentation.
Can I use environment diffing for models?
Yes, Hygraph supports environment diffing, allowing you to compare schema changes across environments. This helps manage deployments and version control. Environment diffing documentation.
What is schema as code in Hygraph?
Schema as code allows you to manage your Hygraph schema programmatically, supporting automation and version control for complex projects. Schema as code documentation.
What are enumerations and taxonomies in Hygraph models?
Enumerations and taxonomies are advanced schema features that help categorize and structure your content. Enumerations define fixed sets of values, while taxonomies organize content hierarchically. Enumerations | Taxonomies.
How do I configure field types for a model?
Field types can be configured for each model in the schema builder. Hygraph supports various field types, including text, number, date, reference, and rich text. Field types documentation.
What are reserved terms in Hygraph schema?
Reserved terms are specific words that cannot be used as field or model names in Hygraph to avoid conflicts with system operations. Reserved terms documentation.
How do I manage variants in Hygraph models?
Variants allow you to create different versions of a model for A/B testing or localization. You can manage variants in the schema builder. Variants documentation.
Where can I find more technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering API reference, schema components, webhooks, AI integrations, and more.
Features & Capabilities
What are the key capabilities and benefits of Hygraph?
Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. See case studies.
Does Hygraph support integrations with other platforms?
Yes, Hygraph integrates with DAMs like Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot, and other platforms such as Adminix and Plasmic. Custom integrations are possible via SDKs and APIs. Integration documentation.
What APIs does Hygraph provide?
Hygraph offers Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. Each serves different use cases for content management, asset handling, and AI integrations. API Reference.
How does Hygraph ensure high performance?
Hygraph delivers high performance through low latency, high read-throughput endpoints, and Smart Edge Cache. Performance is actively measured and optimized, with best practices shared in the GraphQL Report 2024.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive UI, easy setup, and ability for non-technical users to manage content independently. Real-time changes and custom app integrations enhance the experience. Some users note complexity for less technical users. Try Hygraph.
What security and compliance features does Hygraph offer?
Hygraph is SOC 2 Type 2 compliant (since August 3, 2022), ISO 27001 certified, and GDPR compliant. It provides granular permissions, audit logs, SSO, encryption, backups, and dedicated hosting options. Security features.
How does Hygraph handle backups and data recovery?
Hygraph performs regular data backups and offers instant one-click backup recovery for Enterprise customers, ensuring data safety and quick restoration. Backup details.
What technical documentation is available for developers?
Developers can access API reference, schema components, references, webhooks, AI integrations, and more at Hygraph Documentation.
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan includes different features and limits. Pricing details.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload, live preview, and commenting workflow. Sign up.
What does the Growth plan cost and include?
The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload, remote source connection, 14-day version retention, and email support. Get started.
What features are available in the Enterprise plan?
The Enterprise plan offers custom limits, scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, backup recovery, custom workflows, and dedicated support. Try Enterprise.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketers, solutions architects, enterprises, agencies, eCommerce, media, technology companies, and global brands. See case studies.
What industries are represented in Hygraph's case studies?
Industries include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. Case studies.
What business impact can customers expect from Hygraph?
Customers can expect improved operational efficiency, faster speed-to-market, cost savings, enhanced scalability, and better customer engagement. Examples include Komax (3x faster launches), Samsung (15% engagement increase), and Voi (multilingual scaling). Business impact.
Can you share specific customer success stories?
Yes, notable success stories include Samsung (scalable API-first app), Dr. Oetker (MACH architecture), Komax (3x faster time-to-market), AutoWeb (20% monetization increase), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global delivery). Success stories.
Who are some of Hygraph's customers?
Customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. Customer list.
How long does it take to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched in 2 months, and Si Vale met aggressive deadlines. Hygraph offers a free API playground, developer account, and structured onboarding for quick starts. Top Villas case study.
What onboarding and support resources are available?
Hygraph provides a structured onboarding process, training resources (webinars, videos), extensive documentation, and a community Slack channel for support. Documentation | Slack.
Pain Points & Solutions
What operational pain points does Hygraph solve?
Hygraph eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency, and streamlines workflows. HolidayCheck case study.
How does Hygraph address financial challenges?
Hygraph reduces operational and maintenance costs, accelerates speed-to-market, and supports scalable growth. Komax case study.
What technical pain points does Hygraph solve?
Hygraph simplifies schema evolution, integrates third-party systems, optimizes performance, and enhances localization and asset management. Technical case studies.
How does Hygraph differentiate itself in solving pain points?
Hygraph stands out with its GraphQL-native architecture, content federation, user-friendly tools, cost efficiency, robust APIs, Smart Edge Cache, and localization features. It is ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report. G2 report.
What core problems does Hygraph solve?
Hygraph solves operational inefficiencies, financial challenges, and technical issues by enabling independent content management, modern workflows, cost reduction, scalability, and robust integrations. Problem-solution overview.
Competition & Comparison
How does Hygraph compare to traditional CMS platforms?
Hygraph is the first GraphQL-native Headless CMS, offering simplified schema evolution, content federation, and user-friendly tools. It eliminates developer dependency and supports modern workflows, unlike traditional CMS platforms that rely on REST APIs. Comparison details.
Why choose Hygraph over alternatives like Sanity, Prismic, or Contentful?
Hygraph differentiates itself with GraphQL-native architecture, content federation, enterprise-grade features, Smart Edge Cache, and proven ROI. It is ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report. G2 report.