Frequently Asked Questions
Schema as Code: Features & Capabilities
What is the "Schema as code" feature in Hygraph?
Schema as code is a feature available in Hygraph's Management API and Management SDK that allows you to generate code for your existing project schema. You can export your schema definition and either import it into another project (within the same or a different environment) or save it in your version control system for tracking changes and collaboration. Learn more.
How do I extract my project schema as code in Hygraph?
To extract your project schema as code, you first need your project ID and environment name (found in Project Settings or the project URL). Use the API Playground and select the Management API to run a query that retrieves the environment name. Then, run a query to generate the schema as code. The response will provide the complete schema definition for the specified environment, which you can save or import elsewhere. See step-by-step instructions.
Which schema elements are supported when exporting schema as code?
Supported schema elements include: Models, Components, Locales, Simple fields, Conditional visibility in fields, Relational fields, Enumerations, Enumerable fields, Initial values in enumeration fields, Stages, Union fields, Apps, Custom renderers and app fields, Sidebar elements, Remote fields, Remote type definitions, and Remote sources. UI extensions are not supported. Full list here.
What limitations should I be aware of when importing schema as code?
Importing a schema is an additive process; it does not replace or merge the existing schema. If the target project contains entities with the same names as those in the imported schema, the import will fail. Additionally, ensure the target project meets all commercial limits for the entities being imported. For remote sources using OAuth authentication, the clientSecret is excluded and must be manually added before import. Read more about limitations.
Technical Requirements & Documentation
Where can I find the API Reference documentation for enumerations?
You can find detailed information in our API Reference document on enumerations.
How can I access Hygraph documentation and API reference?
You can access Hygraph documentation and API reference here.
Product Performance & Security
How does Hygraph ensure high performance for content management and delivery?
Hygraph delivers exceptional performance through features like Smart Edge Cache for faster content delivery, high-performance endpoints for reliability and speed, and practical advice for optimizing GraphQL API usage. These improvements are detailed in the Hygraph blog.
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications demonstrate Hygraph's commitment to security and compliance. For more details, visit the security features page.
Ease of Use & Onboarding
How easy is it to get started with Hygraph?
Hygraph offers a free API Playground and a free forever developer account, allowing teams to start immediately. The structured onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and content schema setup. Extensive documentation, webinars, and live streams provide step-by-step guidance. Explore documentation.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive editor UI and accessibility for non-technical users. Many note that it's easy to set up and use, even without technical expertise. Hygraph was recognized for "Best Usability" in Summer 2023. Try Hygraph.
Support & Implementation
What support and training resources are available for Hygraph users?
Hygraph provides 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, webinars, live streams, and how-to videos. Enterprise customers receive a dedicated Customer Success Manager and a structured onboarding process. Access documentation | Join Slack
How long does it take to implement Hygraph?
Implementation time varies by project scope. For example, Top Villas launched a new project within 2 months, and Si Vale met aggressive deadlines during their initial implementation. The onboarding process is designed for efficiency, with immediate access via the API Playground and free developer accounts. Read Top Villas case study.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It suits organizations modernizing legacy tech stacks, global enterprises needing localization and asset management, and businesses aiming to deliver exceptional digital experiences. See customer stories.
What core problems does Hygraph solve?
Hygraph addresses operational inefficiencies (eliminating developer dependency, modernizing legacy tech stacks, ensuring content consistency), financial challenges (reducing costs, accelerating speed-to-market, supporting scalability), and technical issues (simplifying schema evolution, resolving integration difficulties, optimizing performance, improving localization and asset management). See related KPIs.
Can you share some customer success stories with Hygraph?
Komax achieved a 3X faster time-to-market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement by 15%, and Stobag increased online revenue share from 15% to 70%. Explore more customer stories.
Maintenance, Upgrades & Troubleshooting
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph is a cloud-based platform, so all deployment, updates, security, and infrastructure maintenance are handled by Hygraph. Upgrades are seamlessly integrated, and troubleshooting is supported via 24/7 support, Intercom chat, community Slack, and extensive documentation. Enterprise customers receive a dedicated Customer Success Manager. Learn more.
KPIs & Metrics
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, number of updates without developer intervention, system uptime, speed of deployment, content consistency across regions, user satisfaction scores, reduction in operational costs, ROI, time to market, maintenance costs, scalability metrics, and performance during peak usage. Read more about CMS KPIs.
Vision & Mission
What is Hygraph's vision and mission?
Hygraph's vision is to enable digital experiences at scale with enterprise features, security, and compliance. The mission is rooted in values like trust, collaboration, customer focus, continuous learning, transparency, and action-first. Hygraph empowers businesses to modernize content management and deliver exceptional digital experiences. Contact Hygraph.