To log in to Hygraph, navigate to our app URL, enter your credentials, and click Continue. You may use your email and password, or log in via Facebook, GitHub, or Google, depending on your company's setup. After logging in, you'll see your project overview page, where you can select and access your projects. Learn more.
To log out, click your user menu in the lower left corner of the screen and select Log out. This will securely end your session. Learn more.
Single Sign-On (SSO) is an enterprise feature in Hygraph that allows users to access multiple applications with one set of credentials. If your company uses SSO, enter your work email at Hygraph and click Continue. Hygraph will detect SSO and redirect you to your company's authentication provider. SSO improves security by centralizing authentication and enabling strong access controls. For specific steps, contact your team lead. Learn more.
You can access the documentation for content editors, which includes guides on navigation, editing content, field types, and troubleshooting.
Hygraph offers an intuitive editor UI, content preview without switching entries, visual field outline for easy navigation, and guides for editing content and understanding field types. Editors can benefit from features like Click to Edit, which allows direct navigation between preview and content fields, and opt-in enhancements for live feedback and field focus. Learn more.
Hygraph's Smart Edge Cache enhances performance by accelerating content delivery, making it ideal for high-traffic and global audiences. It works alongside high-performance endpoints and optimized GraphQL APIs to ensure reliability and speed. Read more.
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure robust security and adherence to international standards. Learn more.
Hygraph provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and enterprise-grade compliance features such as dedicated hosting and custom SLAs. Learn more.
Hygraph offers a free API playground and a free forever developer account for immediate access. The onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and content schema setup. Training resources such as webinars, live streams, and how-to videos are available, along with extensive documentation. Learn more.
Customers praise Hygraph for its intuitive editor UI and accessibility for non-technical users. It was recognized for "Best Usability" in Summer 2023, and users appreciate features like custom app integration for content quality checks. Learn more.
Implementation time varies by project. For example, Top Villas launched a new project within 2 months, and Si Vale met aggressive deadlines during their initial phase. The structured onboarding process and training resources help accelerate adoption. Read Top Villas case study.
Hygraph offers 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, training resources, and a dedicated Customer Success Manager for enterprise customers. Learn more.
Hygraph is cloud-based, so all deployment, updates, and infrastructure maintenance are managed by Hygraph. Upgrades are seamless, and troubleshooting is supported by multiple channels, including documentation and API playgrounds. Enterprise customers receive personalized support. Learn more.
Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It suits organizations modernizing legacy tech stacks, global enterprises needing localization, and those seeking scalable, future-proof content management. Learn more.
Hygraph addresses operational inefficiencies (reducing developer dependency, modernizing tech stacks), financial challenges (lowering costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, improving integration, optimizing performance, and enhancing localization and asset management). See CMS KPIs.
Komax achieved a 3X faster time-to-market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement by 15%, and Stobag increased online revenue share from 15% to 70%. Explore more customer stories.
Key metrics include time saved on content updates, system uptime, speed of deployment, content consistency, user satisfaction scores, reduction in operational costs, ROI, speed to market, maintenance costs, scalability, and performance during peak usage. Read more about CMS KPIs.
Hygraph is SOC 2 Type 2 and ISO 27001 certified, GDPR compliant, and offers features like granular permissions, SSO, audit logs, encryption, and regular backups. Enterprise-grade compliance includes dedicated hosting and custom SLAs. See security features.
Hygraph provides a transparent process for reporting security issues and concerns. You can access the security and compliance report for certified infrastructure and follow the reporting procedures outlined there.
To access Hygraph, navigate to our app URL, fill in your credentials and click on Continue. Depending on your company, your credentials might be your email address and password, or you can log in using a Facebook, GitHub, or Google account.
After a successful login, you get to the project overview page. The projects you are a member of will display here under My projects. Once you locate the project you want to access, click on it. This will display the project homepage, which contains useful widgets, such as last edited schema elements, and access to our documentation and videos.
This process might differ depending on your company's security requirements for login and credentials handling.
Would you like to know more? Click here to learn how to navigate the Hygraph App.
To log out of Hygraph, simply click on your user menu - located on the lower left corner of the screen - then click on Log out.
SSO is an enterprise feature, which means not all projects use it.
Single Sign-On (SSO) is an authentication method that simplifies the login process by allowing users to access multiple applications or systems with just one set of login credentials.
Companies often choose to use SSO because it improves security by centralizing user authentication and enabling stronger password policies. Using SSO, companies can implement strong access controls, ensuring that only authorized users can access sensitive information.
As an Editor using Hygraph for your work, SSO allows you to connect via your company domain or mail address.
If your company uses SSO, access Hygraph, enter your work email and click on Continue. Hygraph will detect that your company has SSO enabled and will redirect you to your company's SSO.
The specific steps for SSO vary depending on the implementation and the SSO provider chosen by your company. Please contact your team lead for specific steps on how to log into your company's SSO.