What are roles and permissions in Hygraph, and why are they important?

Roles and permissions in Hygraph are essential for ensuring data safety, creating efficient workflows, and building independent teams. Each role has specific permissions that determine what a user can do and which parts of the app they can access. For example, some roles hide developer functionality to keep the interface relevant to the user's responsibilities. This structure helps organizations manage access and maintain security across their content operations.

What are the default system roles in Hygraph and what permissions do they have?

Hygraph provides four standard system roles that cannot be edited or deleted. The main roles relevant to content teams are: Admin (access to all functionality), Editor (can create, update, and delete content), and Contributor (can create and update content). These roles help structure team responsibilities and ensure appropriate access levels.

Can I create custom roles in Hygraph, and how do they work?

Yes, Hygraph allows the creation of custom roles to match the unique structure and needs of your organization. Custom roles can be configured to show only the parts of the app that a user needs to access. Only users with the Owner or Project Administrator role can create new custom roles. As an Editor, you may be assigned to a custom role that differs from the default system roles.

Where can I manage roles and permissions in the Hygraph app?

You can manage roles and permissions in Hygraph under Project settings > Access > Roles & Permissions. Editors can view permissions but cannot edit them unless they have the appropriate administrative role.

What are the key features of Hygraph that support roles and permissions?

Hygraph offers granular permissions, custom roles, and audit logs to help organizations define who can access and modify content. These features support secure collaboration and efficient workflows.

Does Hygraph support single sign-on (SSO) and other security features?

Yes, Hygraph supports secure single sign-on (SSO) integrations, granular permissions, audit logs, encryption at rest and in transit, and regular data backups. These features help organizations maintain security and compliance.

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications demonstrate Hygraph's commitment to providing a secure and compliant platform.

How does Hygraph ensure data protection and compliance?

Hygraph ensures data protection and compliance through features like granular permissions, SSO integrations, audit logs, encryption, regular backups, and adherence to GDPR and CCPA regulations. Hygraph also provides a process for reporting security issues and offers a security and compliance report for certified infrastructure.

How easy is it to get started with roles and permissions in Hygraph?

Hygraph is designed for ease of use, with an intuitive editor UI praised by customers for its clarity and accessibility. Non-technical users can start using Hygraph right away, and the platform offers a free API playground and free forever developer account for immediate exploration. Structured onboarding and training resources are available for a smooth start.

What training and support resources are available for managing roles and permissions?

Hygraph provides extensive documentation, webinars, live streams, how-to videos, and 24/7 support via chat, email, and phone. Enterprise customers receive a dedicated Customer Success Manager and structured onboarding, including introduction calls, account provisioning, and technical/content kickoffs.

How do roles and permissions in Hygraph support operational efficiency?

Roles and permissions in Hygraph eliminate developer dependency for content updates, streamline workflows, and enable independent teams. This leads to faster speed-to-market and improved content consistency, as seen in customer success stories like Komax (3x faster time to market) and Dr. Oetker (global consistency).

What business impact can organizations expect from using Hygraph's roles and permissions?

Organizations using Hygraph benefit from improved speed-to-market, enhanced customer engagement, increased revenue, and cost efficiency. For example, Komax achieved 3x faster launches, Samsung saw a 15% increase in engagement, and Stobag increased online revenue share from 15% to 70%.

What is Hygraph's pricing model for teams managing roles and permissions?

Hygraph offers a free forever developer account, self-service plans (e.g., Growth Plan at $299/month or $199/month billed annually), and custom enterprise pricing starting at $900/month. Plans include 1,000 entries, with add-ons for additional entries and locales.

Can you share specific case studies of customers benefiting from Hygraph's roles and permissions?

Yes, Hygraph has helped companies like Komax (3x faster time to market), Samsung (15% increase in engagement), and Stobag (online revenue share from 15% to 70%). For more examples, visit the Hygraph Case Studies Page.

#Roles & Permissions

#Overview

Roles are critical to ensuring the safety of the data stored in a CMS, creating efficient workflows, and building independent teams.

Each role has specific permissions assigned to it, which determine what the user can and can't do in Hygraph, as well as which parts of the app they can and can't see.

For some roles in Hygraph, for instance, developer functionality is hidden to declutter the screen and show only what is relevant to your role.

As an Editor, you won't create roles but will rather be assigned to them. However, it's still useful to know what they are, how they work, and that they could be the reason why your screen may look different from the ones shown in these guides.

#System roles

System roles are the default roles in Hygraph, and cannot be edited or deleted.

There are four standard system roles in Hygraph. As part of the content team, the following roles are relevant to you:

Role	Permissions
Admin	This role access to all of the functionality in Hygraph
Editor	This role can create, update, and delete content
Contributor	This role can create and update content

#Custom roles

Hygraph - Custom roles

Since every team is different and has its own structure with its own particular needs, it is possible to create custom roles that match the functionality that a company might need, and only show the parts of the app that the user needs to access.

As an Editor, you will likely not create new roles - which can only be done by users with the role of Owners or Project administrators - but it's important to know that you may have been assigned to a custom role that does not necessarily reflect the permissions discussed in the System roles section.

You can find the Roles & Permissions section of the app under Project settings > Access > Roles & Permissions.

The default Editor role available for all Hygraph projects allows users assigned to it to view permissions, but not edit them.

Frequently Asked Questions