Frequently Asked Questions

App Navigation & Editor Experience

How do I navigate between different sections in Hygraph Studio?

After logging in and selecting a project, you can use the navigation menu on the left side of Hygraph Studio to move between sections such as Home, Schema, Content, Assets, API Playground, Apps, Webhooks, and Project Settings. Each tab provides access to specific functionalities, making it easy to manage your project and content workflows. Learn more.

What is the purpose of the top bar in Hygraph Studio?

The top bar in Hygraph Studio provides quick access to project and environment details, plan information, command menu, content finder, recently viewed entries, AI Assist (for enabled projects), help resources, support contact, notifications, and profile settings. This layout streamlines navigation and improves productivity for editors and admins. See details.

How does the command menu improve workflow efficiency?

The command menu in Hygraph Studio allows users to quickly access schema components, content tables, add content, project settings, and recently viewed entries using keyboard shortcuts (CMD+K or CTRL+K). This feature speeds up repetitive tasks and reduces reliance on mouse navigation. Read more.

What is the 'Recently viewed' menu and how does it work?

The 'Recently viewed' menu in Hygraph displays up to 30 entries sorted by recency, including entries viewed or edited in the past month. It is project and environment specific, helping editors quickly return to relevant content. Access it via the clock icon in the top bar. Learn more.

How do roles and permissions affect what I see in Hygraph Studio?

Roles and permissions assigned to users determine which sections and features are visible and accessible in Hygraph Studio. For example, users with the default Editor role see content creation and editing tools, while customized roles may have different access levels. More info.

What can I do in the 'Content' section of Hygraph Studio?

In the 'Content' section, users can access existing content, create custom views, add or edit entries, review and publish content. This section is central for editors managing ongoing projects. See guide.

How do I manage assets in Hygraph?

The 'Assets' tab allows users to upload, organize, and manage digital assets for their projects. This includes images, videos, and other files needed for content delivery. Learn more.

What is the API Playground in Hygraph Studio?

The API Playground is a built-in tool where users can test API calls, experiment with queries, and validate responses directly within Hygraph Studio. This is especially useful for developers integrating Hygraph with other systems. See details.

How do I access help and support in Hygraph Studio?

Users can access documentation, code examples, reference apps, and join the Hygraph Slack community via the Help section in the top bar. For direct assistance, use the 'Contact Support' option to reach Hygraph's support team. Documentation | Slack

What should I do if I get an error accessing a recently viewed entry?

If you encounter an error when accessing a recently viewed entry, it may be due to lost permissions or the entry being deleted. Contact your supervisor to review your permissions or check the entry status. More info.

How can I search for content in Hygraph Studio?

Use the Content Finder in the top bar to search across all entries in your environment. Alternatively, use the command menu (CMD+K or CTRL+K) to search for recently viewed entries and other shortcuts. Learn more.

What is AI Assist in Hygraph Studio?

AI Assist is available for enabled projects and helps editors generate, improve, and localize content directly within the content entry experience, streamlining editorial workflows without leaving the editor. See details.

How do I switch between projects or environments in Hygraph?

Use the Project & Environment dropdown in the top bar to view your current project, switch between projects or environments, and access plan information. Learn more.

Where can I find plan details and upgrade options in Hygraph Studio?

The trial indicator in the top bar displays your current plan (e.g., Hobby or 30-day trial). Click it to open the plan picker and upgrade seamlessly within the app. See details.

What is the 'Apps' section in Hygraph Studio?

The 'Apps' section allows users to manage installed apps and integrations within their Hygraph project, enhancing functionality and workflow automation. Learn more.

How do I manage webhooks in Hygraph?

The 'Webhooks' section provides tools to create, edit, and manage webhooks for automating workflows and integrating with external systems. See details.

What information is available in Project Settings?

Project Settings include details about project information, API access, billing, environments, locales, and member management, allowing admins to configure and maintain their Hygraph projects. Learn more.

How do I log out or manage my account in Hygraph Studio?

Use the Profile section in the top bar to view account settings and log out of Hygraph Studio securely. See details.

What is the default view for the Editor role in Hygraph?

The default Editor role provides access to content creation, editing, and publishing tools, with a clear and intuitive UI designed for efficient content management. See screenshot.

How can I customize roles and permissions in Hygraph?

Admins can customize roles and permissions to control user access to specific sections and features, ensuring secure and efficient workflows tailored to organizational needs. Learn more.

What are some pro tips for using the command and recently viewed menus?

You can use the command menu (CMD+K or CTRL+K) to search for recently viewed entries and access shortcuts. If you encounter errors, check permissions or entry status. These features help streamline navigation and content management. See tips.

Features & Capabilities

What are the key capabilities and benefits of Hygraph?

Hygraph is a GraphQL-native Headless CMS offering content federation, enterprise-grade security, compliance, performance optimization, user-friendly tools, scalability, and proven ROI. It enables digital experiences at scale and supports modern tech stacks. Source

Does Hygraph support integrations with other platforms?

Yes, Hygraph offers integrations with Digital Asset Management (DAM) systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), hosting platforms (Netlify, Vercel), commerce and PIM (Akeneo, BigCommerce), translation/localization (EasyTranslate), and more. See full list.

What APIs does Hygraph provide?

Hygraph offers several APIs: Content API (read/write), High Performance Content API (low latency, high throughput), MCP Server API (AI assistant integration), Asset Upload API, and Management API. API Reference

How does Hygraph optimize product performance?

Hygraph provides high-performance GraphQL API endpoints, including a read-only cache endpoint with 3-5x latency improvement. It uses batch loading, rate limits, and DataLoaders for efficiency, and continuously monitors API performance. Performance details

What technical documentation is available for Hygraph?

Hygraph offers comprehensive documentation covering API references, schema components, webhooks, getting started guides, advanced caching, and classic docs for legacy users. Documentation

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. It also adheres to CCPA and other regulatory requirements. Security details

How does Hygraph ensure data security?

Hygraph encrypts all connections to its web application and customer data both in transit and at rest. It offers granular permissions, audit logs, dedicated hosting, custom SLAs, and permanent auth tokens for secure content management. Learn more

What enterprise-grade features does Hygraph offer?

Hygraph provides granular permissions, audit logs, dedicated hosting, custom SLAs, security certifications, Smart Edge Cache, localization, and compliance with GDPR and CCPA. Enterprise features

How does Hygraph support localization and asset management?

Hygraph offers robust localization tools and integrates with leading DAM platforms, making it easy to manage multilingual content and digital assets for global teams. Marketplace

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph for its intuitive UI, easy setup, and accessibility for non-technical users. Editors and product managers find the interface clear, and features like granular roles and real-time updates streamline workflows. Source

Are there any areas for improvement mentioned by users?

Some users find Hygraph time-consuming or complex, which may be a barrier for less technical users or those seeking quicker solutions. Hailey Feed - PMF Research.xlsx

Use Cases & Business Impact

Who is the target audience for Hygraph?

Hygraph is designed for developers, product managers, content creators, marketing professionals, enterprises, agencies, and businesses across industries such as eCommerce, SaaS, Media, Healthcare, Automotive, and more. Case studies

What industries are represented in Hygraph's case studies?

Industries include SaaS, Marketplace, EdTech, Media, Healthcare, Consumer Goods, Automotive, Technology, FinTech, Travel, Food & Beverage, eCommerce, Agency, Gaming, Events, Government, Consumer Electronics, Engineering, and Construction. See all

What business impact can customers expect from using Hygraph?

Customers can expect improved operational efficiency, reduced costs, accelerated speed-to-market, technical advancements, scalability, and proven ROI. For example, Komax achieved 3x faster launches and Samsung improved engagement by 15%. Case studies

Can you share specific case studies or success stories?

Yes. Samsung built a scalable API-first app, Dr. Oetker enhanced digital experience, Komax managed 20,000+ product variations, AutoWeb increased monetization by 20%, BioCentury accelerated publishing, Voi scaled multilingual content, HolidayCheck reduced bottlenecks, and Lindex delivered global content. Read more

Who are some of Hygraph's customers?

Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Voi, HolidayCheck, and Lindex Group. Customer logos and stories

How long does it take to implement Hygraph?

Implementation can be fast; for example, Top Villas launched a new project in just 2 months. Si Vale met aggressive deadlines with a smooth initial phase. See case study

How easy is it to get started with Hygraph?

Sign up for a free account, access onboarding resources, use starter projects, and join the Slack community for support. Comprehensive documentation and guides are available. Getting Started

What core problems does Hygraph solve?

Hygraph eliminates developer dependency, modernizes legacy tech stacks, ensures content consistency, improves workflows, reduces costs, accelerates launches, simplifies schema evolution, and optimizes performance. Case studies

What pain points do Hygraph customers commonly express?

Customers often face developer dependency, legacy tech stack challenges, content inconsistency, workflow inefficiencies, high operational costs, slow speed-to-market, scalability issues, schema complexity, integration difficulties, performance bottlenecks, and localization/asset management hurdles. Hailey Feed - PMF Research.xlsx

Why should a customer choose Hygraph?

Hygraph offers GraphQL-native architecture, content federation, enterprise-grade features, user-friendly tools, scalability, proven ROI, and market recognition (ranked 2nd out of 102 Headless CMSs in G2 Summer 2025). See why

How does Hygraph differ from similar products in the market?

Hygraph is the first GraphQL-native Headless CMS, offers content federation, robust security, compliance, performance, user-friendly tools, scalability, and is recognized for ease of implementation. It serves developers, content creators, enterprises, and agencies with tailored advantages. Comparison

What features put Hygraph ahead of the competition?

Hygraph's GraphQL-native architecture, content federation, enterprise-grade features, Smart Edge Cache, localization, user-friendly tools, scalability, and proven ROI set it apart. It ranked 2nd out of 102 Headless CMSs in G2 Summer 2025. See features

What is the primary purpose of Hygraph?

Hygraph enables digital experiences at scale with modular, composable architectures, robust security, compliance, and content federation, empowering businesses to innovate and define their models independently. Learn more

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

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#App navigation

After successfully logging in and selecting a project, you can move to different sections of the app using the tabs in the navigation menu, located on the left of the screen.

#Top bar

Hygraph - Top barHygraph - Top bar

Top Bar sectionWhat you can do
1. Project & EnvironmentSee the current project and environment you are working in. Hover over to view the plan information and use the dropdown to switch projects or environments.
2. Trial indicatorView plan details, such as Hobby or 30-day trial. Click here to open the plan picker and upgrade seamlessly within the app.
3. Command menuDisplays a set of actions depending on where you are in Studio.
4. Content finderSearch for content across all entries in your environment.
5. Recently viewedCheck out your recently viewed entries here.
6. AI Assist (Available for enabled projects only)Helps editors generate, improve, and localize content seamlessly within the content entry experience, without needing to leave the editor.
7. HelpDocumentation on concepts, code examples, reference apps, features etc, a link to join Hygraph's Slack community.
8. Contact SupportContact our Support teams to resolve any issues you might have.
9. NotificationsView system notifications, updates, and alerts related to your project and environment.
10. ProfileView your account settings and log out of Hygraph Studio.

#App sections

Roles and permissions assigned to users determine what they can see and interact with in the app. The following image shows what the app looks like to a user added to the default Editor system role:

Hygraph - Default view for Editor roleHygraph - Default view for Editor role

Considering that this view might change depending on your company adding you to a customized Editor role, let's go over all sections available in the app, irrespective of what your role might be:

Project HomepageProject Homepage

App sectionWhat you can do
1. Hygraph StudioSee a list of projects, your apps, and an overview of your projects.
2. HomeYour project homepage.
3. SchemaSetup of the content models as required by your project.
4. ContentAccess existing content, create custom content views, create/ edit content, review content, and publish content.
5. AssetsTab to manage and upload your assets.
6. API PlaygroundAn API playground where you can test out API calls.
7. AppsA section to manage apps.
8. WebhooksA section to manage webhooks.
9. Project SettingsDetails about project information, API access, billing, environments, locales and members

As an Editor, the Content editor is probably the most relevant section to you, and where you are likely to spend most of your time.

#Command menu

Some schema management tasks require completing a series of similar repeated actions with a lot of confirmation popups. Hygraph Studio allows keyboard navigation through the command menu, which greatly speeds up the process. Open this menu by using CMD+K (or CTRL+K in Windows), or by clicking Search in the top bar:

Command menu - SearchCommand menu - Search

The menu contains the following sections:

  • Schema: This section offers shortcuts to system and user-defined models, and user-defined components & enumerations in the Schema builder.
  • Content table: This section offers shortcuts to user-defined models and custom views in the Content editor.
  • Add content: This section offers shortcuts to create new content entries for any of the models currently in your Schema.
  • Project settings: This section offers shortcuts to each part of your project settings.
  • Recently viewed: This section offers shortcuts to the entries you've recently viewed.

Hygraph - Command menuHygraph - Command menu

#Recently viewed menu

Hygraph offers you a way to quickly go back to a content entry that you recently saw or edited. As a content editor, you usually work in projects with a lot of content views and content entries.

You can access a menu with shortcuts to your recently viewed content entries. Click on the clock icon on the top bar to bring up the recently viewed menu:

Recently viewed menu accessRecently viewed menu access

This list:

  • Shows up to 30 entries sorted by recency.
  • Shows recently viewed or edited entries dating back up to one month.
  • Is environment and project specific: It will only include entries from the project & environment that you're currently in.

Hygraph - Recently viewed menuHygraph - Recently viewed menu