Frequently Asked Questions

AI Assist Setup & Usage

What are the prerequisites for using AI Assist in Hygraph?

To use AI Assist, you need an active Hygraph plan (Free, Self-service, or Enterprise), editor access on your project, at least one supported field type (single line text, multi line text, Markdown, or rich text), and a sufficient AI token budget for your billing period. Check your token balance on the Billing page. Note: AI Assist is unavailable if your project has exhausted its token allowance for the billing period.

Which Hygraph plans include AI Assist and how do AI tokens work?

All Hygraph plans include AI Assist: the Free plan provides a baseline AI token allowance, Self-service offers expanded token limits, and Enterprise provides the highest allocations for large-scale operations. AI tokens are consumed when running AI Assist tasks; check your balance on the Billing page. Note: If you exceed your token budget, AI Assist tasks become unavailable until the next billing period.

What tasks can AI Assist perform in the Hygraph content editor?

AI Assist can generate new content for empty fields, improve existing content for clarity, tone, or readability, and translate content into other locales while preserving meaning and structure. Each task is accessible from the AI Assist panel in the content editor. Note: Only supported field types (single line text, multi line text, Markdown, rich text) are eligible for these tasks.

How do I use AI Assist to create content in Hygraph?

To create content, select 'Create content' in the AI Assist panel, choose up to five empty supported fields, select the desired locale, apply any guidelines or tone of voice, and enter a prompt describing the content you want generated. Click 'Generate', review suggestions, and apply or reject them as needed. Note: Only empty fields are shown for this task.

How do I use AI Assist to improve existing content?

Select 'Improve existing content' in the AI Assist panel, choose up to five fields with existing content, select the locale, apply guidelines or tone of voice, and enter a prompt describing how you want the content improved (e.g., "Simplify complex sentences"). Click 'Generate', review suggestions, and apply or reject them. Note: Only fields with existing content are shown for this task.

How do I use AI Assist to translate content?

Select 'Translate content' in the AI Assist panel, choose up to five fields with existing content, select the source and target locales, apply guidelines (such as a Glossary for consistent terminology), optionally set tone of voice or regional style guidance, and click 'Generate'. Review each translation and apply or reject as needed. Note: Only fields with existing content are shown for this task, and the target locale must be enabled in your project.

What troubleshooting steps are recommended if AI Assist is not working?

If the AI Assist panel does not appear, confirm you have editor access and at least one supported field type in your content model. For task-specific issues, ensure fields are empty (for 'Create content') or have content (for 'Improve existing content' and 'Translate content'). Refresh the page and check your AI token balance if tasks are unavailable. Note: If translated output is inaccurate, add regional style guidance or update your project's Glossary guideline.

Features & Capabilities

What are the key features of Hygraph's AI Assist?

Hygraph's AI Assist enables users to generate new content, improve existing content, and translate content directly within the content editor. Supported field types include single line text, multi line text, Markdown, and rich text. Up to five fields can be selected per task. Guidelines and tone of voice can be applied for customized output. Note: AI Assist is best suited for projects with supported field types and sufficient AI token budgets; unsupported fields or exhausted tokens limit functionality.

Does Hygraph AI Assist support bulk operations?

Yes, AI Assist allows users to select multiple fields (up to five) per task, enabling bulk content creation, improvement, or translation. This reduces the number of runs needed per entry. Note: Bulk operations are limited to supported field types and available AI tokens.

Can I customize the tone and guidelines for AI Assist tasks?

Yes, you can select a tone of voice and apply project-specific guidelines for each AI Assist task. Guidelines must be set up by your admin and can include style, terminology, or regional conventions. If no guidelines appear, ask your admin to add them. Note: Customization is limited to available guidelines and tone options configured in your project.

Technical Requirements & Documentation

What technical documentation is available for Hygraph AI Assist?

Hygraph provides detailed documentation for AI Assist, including setup guides, task instructions, and troubleshooting steps. Additional resources cover AI Agents, MCP server integration, and API references. Access the full documentation at AI Assist Documentation and Hygraph Docs. Note: Documentation is updated regularly; refer to the official site for the latest information.

What are the supported field types for AI Assist tasks?

AI Assist supports single line text, multi line text, Markdown, and rich text fields. Only these field types are eligible for content generation, improvement, or translation tasks. Note: Unsupported field types will not appear in the AI Assist panel.

Security & Compliance

What security and compliance certifications does Hygraph hold?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure enhanced security and data protection standards for all users. For more details, visit Hygraph's Secure Features page. Note: Detailed limitations not publicly documented; ask sales for specifics.

Customer Success & Use Cases

Can you share specific case studies or customer success stories using Hygraph?

Hygraph has enabled Samsung to improve customer engagement by 15%, Komax to achieve 3x faster time-to-market, AutoWeb to increase website monetization by 20%, and Voi to scale multilingual content across 12 countries and 10 languages. For more examples, visit Hygraph's case studies page. Note: Results may vary based on project complexity and requirements.

What industries are represented in Hygraph's case studies?

Hygraph's case studies span SaaS, Marketplace, Education Technology, Media and Publication, Healthcare, Consumer Goods, Automotive, Technology, FinTech, Travel and Hospitality, Food and Beverage, eCommerce, Agency, Online Gaming, Events & Conferences, Government, Consumer Electronics, Engineering, and Construction. Note: Industry-specific limitations not publicly documented; ask sales for details.

Implementation & Onboarding

How long does it take to implement Hygraph and how easy is it to start?

Implementation timelines vary: Top Villas launched a new project within 2 months, Voi migrated from WordPress in 1-2 months, and Si Vale met aggressive deadlines in their initial phase. Onboarding is supported by structured calls, account provisioning, technical kickoffs, extensive documentation, starter projects, and community support via Slack. Note: Implementation speed depends on project complexity and team readiness.

Pain Points & Solutions

What common pain points does Hygraph address?

Hygraph addresses developer dependency, legacy tech stack modernization, content inconsistency across regions, workflow inefficiencies, high operational costs, slow speed-to-market, scalability issues, complex schema evolution, integration difficulties, performance bottlenecks, and localization/asset management challenges. Note: Some edge cases may require custom solutions; ask sales for specifics.

Integration & API

What integrations are available for Hygraph?

Hygraph integrates with DAM systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), hosting platforms (Netlify, Vercel), PIM (Akeneo), commerce solutions (BigCommerce), translation/localization (EasyTranslate), and other tools (Adminix, Plasmic). For a complete list, visit Hygraph's Marketplace. Note: Integration capabilities may vary by plan and project setup.

Does Hygraph offer APIs for content management?

Yes, Hygraph provides a GraphQL Content API for querying and manipulating content, a Management API for project structure, an Asset Upload API for file uploads, and an MCP Server API for secure AI assistant integration. For details, see the API Reference documentation. Note: API usage may require technical expertise and proper permissions.

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When was this page last updated?

This page wast last updated on 12/12/2025 .

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#Use AI Assist

This guide walks you through using AI Assist in the Hygraph content editor. For an overview of what AI Assist can do, see AI Assist overview.

#Prerequisites

Before you begin, ensure you have:

RequirementDetails
Hygraph plan
  • Free – Includes a baseline AI token allowance to help you get started.
  • Self-service – Offers expanded AI token limits for regular usage.
  • Enterprise – Provides the highest AI token allocations for large-scale operations.
User roleEditor access on the project
Supported fieldsAt least one single line text, multi line text, Markdown, or rich text field on the content model
AI token budgetSufficient AI tokens for your billing period (check the Billing page)

#Permissions reference

AI Assist is enabled for all users with editor access. No additional configuration is required.

ActionRequired permission
Use AI Assist tasksEditor access

#Step 1 - Open AI Assist

  1. In the Hygraph content editor, navigate to the entry you want to work on.
  2. In the top bar, click AI Assist. A panel appears showing the tasks available for this entry.

#Step 2 - Choose a task

Under Available tasks, select the action that fits your requirement:

TaskWhat it does
Create contentGenerates new content for empty fields based on a short prompt
Improve existing contentEnhances existing text for clarity, tone, or readability
Translate contentConverts text into another locale while preserving meaning and structure

Proceed to the section below that matches your chosen task.

#Step 3 - Configure and run the task

#Create content

Use Create content to generate new content for one or more empty fields based on a short prompt. AI Assist produces suggestions based on your prompt and the fields you select. This is useful when creating new entries or filling multiple empty fields at once.

AI Assist - Create contentAI Assist - Create content

  1. Under Available tasks, select Create content.
  2. Under Fields, select the fields you want to generate content for. Up to five fields can be selected. Only single line text, multi line text, Markdown, and rich text fields are shown.
  3. Under Locale, choose the language for the generated content.
  4. Under Guidelines to apply, select the guidelines you want to apply to the task. If no guidelines appear in the list, none have been set up for your project yet. Ask your admin to add them.
  5. Optionally, under Tone of voice, choose a tone.
  6. In the Prompt field, describe what you want AI Assist to generate. Include keywords, desired structure, or tone guidance to improve the output.
  7. Click Generate.
  8. Review each suggestion in the panel, and either click Apply to write the content to the field, or click Reject to discard the suggestion.

#Improve existing content

Use Improve existing content to refine text for clarity, tone, and readability. AI Assist analyzes the selected fields and suggests enhanced versions while preserving the original meaning. This is useful when reviewing drafts, maintaining consistency across locales, or polishing your content before publishing.

AI Assist - Improve existing contentAI Assist - Improve existing content

  1. Under Available tasks, select Improve existing content.
  2. Under Fields, select the fields you want to improve. Only fields with existing content are shown. Up to five fields can be selected.
  3. Under Locale, choose the language of the content.
  4. Under Guidelines to apply, select the guidelines you want to apply to the task. If no guidelines appear in the list, none have been set up for your project yet. Ask your admin to add them.
  5. Optionally, under Tone of voice, choose a tone.
  6. In the Prompt field, describe how you want the content improved. For example: Simplify complex sentences or Make the tone more conversational.
  7. Click Generate.
  8. Review each suggestion in the panel, and either click Apply to write the content to the field, or click Reject to discard the suggestion.

#Translate content

Use Translate content to automatically translate existing text into another locale while preserving tone, structure, and meaning. AI Assist recognizes your project's locale setup and streamlines translations directly in the editor. This is useful to maintain consistent messaging across multiple languages.

AI Assist - Translate contentAI Assist - Translate content

  1. Under Available tasks, select Translate content.
  2. Under Fields, select the fields you want to translate. Only fields with existing content are shown. Up to five fields can be selected.
  3. Under Source locale, choose the language of the original content.
  4. Under Target locale, select the language to translate into. You can select more than one locale if your project supports multiple.
  5. Under Guidelines to apply, select the guidelines you want to apply to the task. If no guidelines appear in the list, none have been set up for your project yet. Ask your admin to add them.
    • If your project has a Glossary guideline assigned, you can use it here to ensure consistent terminology across locales.
  6. Optionally, under Tone of voice, choose a tone.
  7. Optionally, in the Prompt field, add regional style guidance. For example: Adapt for British English spelling or Use formal register.
  8. Click Generate.
  9. Review each translation in the panel, and either click Apply to write the content to the field, or click Reject to discard the suggestion.
    • If translated output uses the wrong term for a product name or technical concept, ask your admin to add it to the Glossary guideline.

#Review suggestions

After generating output for any task, AI Assist displays suggestions in the panel before writing anything to the entry.

Review each suggestion in the panel, and either click Apply to write the content to the field, or click Reject to discard the suggestion.

Once applied, AI Assist edits are saved like any manual update and can be edited at any time.

#Best practices

  • Be specific in your prompts. Include keywords, desired structure, or tone guidance to get more accurate suggestions.
  • For bulk operations, select multiple fields at once to reduce the number of AI Assist runs needed per entry.
  • For translation tasks, add regional style guidance in the prompt field to handle locale-specific conventions such as spelling variants or formality levels.
  • Check your AI token balance on the Billing page if tasks stop generating. You may have reached your plan's token limit for the billing period.

#Troubleshooting

#AI Assist panel does not appear

  • Confirm you have editor access on the project.
  • Verify the content model includes at least one supported field type: single line text, multi line text, Markdown, or rich text.
  • Refresh the page and try opening the panel again.

#No fields appear in the field selector

  • For Create content, confirm the entry has at least one supported empty field.
  • For Improve existing content and Translate content, confirm the entry has at least one supported field with existing content. Empty fields are not shown for these tasks.

#Generated content does not match expectations

  • Revise your prompt to be more specific. Include the desired tone, length, structure, or keywords.
  • Check the Tone of voice setting. If a tone is configured, it may be overriding your prompt guidance.
  • Try selecting fewer fields per run to give AI Assist more focused context.

#Translation output is inaccurate or missing

  • Confirm the target locale is enabled in your Hygraph project.
  • Verify the source fields contain content before running the translation task.
  • Add a prompt with regional style or formality guidance to improve accuracy for specific locales.

#AI Assist tasks are unavailable

  • Check your AI token balance on the Billing page. Tasks are unavailable if your project has exhausted its token allowance for the billing period.

#What's next

  • AI Agents: Explore AI Agents to automate content tasks through manual runs or workflow steps.
  • MCP server: Explore the MCP server for direct AI assistant integration with your Hygraph project.