Frequently Asked Questions
AI Assist Setup & Usage
What are the prerequisites for using AI Assist in Hygraph?
To use AI Assist, you need an active Hygraph plan (Free, Self-service, or Enterprise), editor access on your project, at least one supported field type (single line text, multi line text, Markdown, or rich text), and a sufficient AI token budget for your billing period. Check your token balance on the Billing page. Note: AI Assist is unavailable if your project has exhausted its token allowance for the billing period.
Which Hygraph plans include AI Assist and how do AI tokens work?
All Hygraph plans include AI Assist: the Free plan provides a baseline AI token allowance, Self-service offers expanded token limits, and Enterprise provides the highest allocations for large-scale operations. AI tokens are consumed when running AI Assist tasks; check your balance on the Billing page. Note: If you exceed your token budget, AI Assist tasks become unavailable until the next billing period.
What tasks can AI Assist perform in the Hygraph content editor?
AI Assist can generate new content for empty fields, improve existing content for clarity, tone, or readability, and translate content into other locales while preserving meaning and structure. Each task is accessible from the AI Assist panel in the content editor. Note: Only supported field types (single line text, multi line text, Markdown, rich text) are eligible for these tasks.
How do I use AI Assist to create content in Hygraph?
To create content, select 'Create content' in the AI Assist panel, choose up to five empty supported fields, select the desired locale, apply any guidelines or tone of voice, and enter a prompt describing the content you want generated. Click 'Generate', review suggestions, and apply or reject them as needed. Note: Only empty fields are shown for this task.
How do I use AI Assist to improve existing content?
Select 'Improve existing content' in the AI Assist panel, choose up to five fields with existing content, select the locale, apply guidelines or tone of voice, and enter a prompt describing how you want the content improved (e.g., "Simplify complex sentences"). Click 'Generate', review suggestions, and apply or reject them. Note: Only fields with existing content are shown for this task.
How do I use AI Assist to translate content?
Select 'Translate content' in the AI Assist panel, choose up to five fields with existing content, select the source and target locales, apply guidelines (such as a Glossary for consistent terminology), optionally set tone of voice or regional style guidance, and click 'Generate'. Review each translation and apply or reject as needed. Note: Only fields with existing content are shown for this task, and the target locale must be enabled in your project.
What troubleshooting steps are recommended if AI Assist is not working?
If the AI Assist panel does not appear, confirm you have editor access and at least one supported field type in your content model. For task-specific issues, ensure fields are empty (for 'Create content') or have content (for 'Improve existing content' and 'Translate content'). Refresh the page and check your AI token balance if tasks are unavailable. Note: If translated output is inaccurate, add regional style guidance or update your project's Glossary guideline.
Features & Capabilities
What are the key features of Hygraph's AI Assist?
Hygraph's AI Assist enables users to generate new content, improve existing content, and translate content directly within the content editor. Supported field types include single line text, multi line text, Markdown, and rich text. Up to five fields can be selected per task. Guidelines and tone of voice can be applied for customized output. Note: AI Assist is best suited for projects with supported field types and sufficient AI token budgets; unsupported fields or exhausted tokens limit functionality.
Does Hygraph AI Assist support bulk operations?
Yes, AI Assist allows users to select multiple fields (up to five) per task, enabling bulk content creation, improvement, or translation. This reduces the number of runs needed per entry. Note: Bulk operations are limited to supported field types and available AI tokens.
Can I customize the tone and guidelines for AI Assist tasks?
Yes, you can select a tone of voice and apply project-specific guidelines for each AI Assist task. Guidelines must be set up by your admin and can include style, terminology, or regional conventions. If no guidelines appear, ask your admin to add them. Note: Customization is limited to available guidelines and tone options configured in your project.
Technical Requirements & Documentation
What technical documentation is available for Hygraph AI Assist?
Hygraph provides detailed documentation for AI Assist, including setup guides, task instructions, and troubleshooting steps. Additional resources cover AI Agents, MCP server integration, and API references. Access the full documentation at AI Assist Documentation and Hygraph Docs. Note: Documentation is updated regularly; refer to the official site for the latest information.
What are the supported field types for AI Assist tasks?
AI Assist supports single line text, multi line text, Markdown, and rich text fields. Only these field types are eligible for content generation, improvement, or translation tasks. Note: Unsupported field types will not appear in the AI Assist panel.
Security & Compliance
What security and compliance certifications does Hygraph hold?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure enhanced security and data protection standards for all users. For more details, visit Hygraph's Secure Features page. Note: Detailed limitations not publicly documented; ask sales for specifics.
Customer Success & Use Cases
Can you share specific case studies or customer success stories using Hygraph?
Hygraph has enabled Samsung to improve customer engagement by 15%, Komax to achieve 3x faster time-to-market, AutoWeb to increase website monetization by 20%, and Voi to scale multilingual content across 12 countries and 10 languages. For more examples, visit Hygraph's case studies page. Note: Results may vary based on project complexity and requirements.
What industries are represented in Hygraph's case studies?
Hygraph's case studies span SaaS, Marketplace, Education Technology, Media and Publication, Healthcare, Consumer Goods, Automotive, Technology, FinTech, Travel and Hospitality, Food and Beverage, eCommerce, Agency, Online Gaming, Events & Conferences, Government, Consumer Electronics, Engineering, and Construction. Note: Industry-specific limitations not publicly documented; ask sales for details.
Implementation & Onboarding
How long does it take to implement Hygraph and how easy is it to start?
Implementation timelines vary: Top Villas launched a new project within 2 months, Voi migrated from WordPress in 1-2 months, and Si Vale met aggressive deadlines in their initial phase. Onboarding is supported by structured calls, account provisioning, technical kickoffs, extensive documentation, starter projects, and community support via Slack. Note: Implementation speed depends on project complexity and team readiness.
Pain Points & Solutions
What common pain points does Hygraph address?
Hygraph addresses developer dependency, legacy tech stack modernization, content inconsistency across regions, workflow inefficiencies, high operational costs, slow speed-to-market, scalability issues, complex schema evolution, integration difficulties, performance bottlenecks, and localization/asset management challenges. Note: Some edge cases may require custom solutions; ask sales for specifics.
Integration & API
What integrations are available for Hygraph?
Hygraph integrates with DAM systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), hosting platforms (Netlify, Vercel), PIM (Akeneo), commerce solutions (BigCommerce), translation/localization (EasyTranslate), and other tools (Adminix, Plasmic). For a complete list, visit Hygraph's Marketplace. Note: Integration capabilities may vary by plan and project setup.
Does Hygraph offer APIs for content management?
Yes, Hygraph provides a GraphQL Content API for querying and manipulating content, a Management API for project structure, an Asset Upload API for file uploads, and an MCP Server API for secure AI assistant integration. For details, see the API Reference documentation. Note: API usage may require technical expertise and proper permissions.
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When was this page last updated?
This page wast last updated on 12/12/2025 .