Frequently Asked Questions

Product Overview & Purpose

What is Hygraph AI Assist?

Hygraph AI Assist is an intelligent, in-built content editing assistant designed to help editors generate, improve, and localize content directly within the Hygraph content entry experience. It leverages advanced large language models (LLMs) to provide schema-aware, context-sensitive suggestions, enabling content teams to move faster, maintain consistency, and handle multilingual content more easily—all without leaving the editor. [Source]

What is the main purpose of AI Assist in Hygraph?

The main purpose of AI Assist is to empower content teams to create, improve, and translate content efficiently while maintaining editorial control and consistency. It automates repetitive tasks, accelerates content workflows, and helps teams handle multilingual content with ease. [Source]

Features & Capabilities

What features does AI Assist offer for content editors?

AI Assist offers the following features for content editors:

[Source]

How does AI Assist work within the Hygraph editor?

AI Assist is integrated directly into the Hygraph content editor. Editors can access it from the top bar, select from available tasks (create content, improve existing content, translate content), and configure options such as fields, locales, tone, and prompts. AI Assist generates suggestions based on the selected action, which editors can review, edit, and apply. All changes are tracked, and editors retain full control over what is published. [Source]

Which field types are supported by AI Assist?

AI Assist supports single line text, multi line text, markdown, and rich text fields. Editors can select up to five fields at a time for batch operations. [Source]

What AI models power Hygraph AI Assist?

Hygraph AI Assist is powered by the latest Claude models, chosen for their quality, accuracy, and efficiency. Model versions are updated automatically as new releases become available to ensure optimal results. [Source]

Benefits & Use Cases

What are the main benefits of using AI Assist for content teams?

The main benefits include:

[Source]

How does AI Assist help with multilingual content and localization?

AI Assist streamlines localization workflows by allowing editors to translate content between locales directly within the editor. It preserves tone, structure, and meaning, and supports translating into multiple target locales at once. Editors can also provide prompts for regional style or tone adjustments. [Source]

Getting Started & Availability

How can I get access to AI Assist?

AI Assist is currently an enterprise feature in Early Access. To request access, contact the Hygraph sales team via the contact page. [Source]

Who can use AI Assist within a Hygraph project?

AI Assist is enabled for users with editing access. Permissions are managed according to your project's roles and access controls. [Source]

Is any developer support required to use AI Assist?

No developer support is required to use AI Assist. It is available out of the box for supported text fields, and content teams can start using it immediately once they have access. [Source]

Security, Governance & Compliance

How does AI Assist ensure content security and governance?

AI Assist respects existing roles, permissions, and content visibility rules within your Hygraph project. Editors always review and approve AI suggestions before they are applied, ensuring full editorial control and compliance with governance standards. [Source]

What compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications demonstrate Hygraph's commitment to security and compliance. [Source]

Technical Details & Performance

How does AI Assist handle updates to its underlying AI models?

Hygraph continuously tests new AI models to improve performance and reliability. Model versions may change over time as newer releases become available, and updates are applied automatically to maintain optimal results. [Source]

Support & Resources

What support and resources are available for AI Assist users?

Hygraph provides extensive documentation, real-time support via Intercom chat, 24/7 support via chat, email, and phone, a community Slack channel, and training resources such as webinars, live streams, and how-to videos. Enterprise customers are assigned a dedicated Customer Success Manager for personalized guidance. [Source]

Pain Points & Differentiation

What pain points does AI Assist help solve for content teams?

AI Assist addresses common pain points such as slow content creation, inconsistent quality, manual localization, and repetitive editing tasks. By automating content generation, improvement, and translation, it reduces dependency on developers, accelerates workflows, and ensures content consistency across channels and locales. [Source]

How does Hygraph AI Assist differentiate itself from other AI content tools?

Hygraph AI Assist is deeply integrated into the content workflow, offering schema-aware, context-sensitive suggestions that respect editorial workflows, roles, and permissions. Unlike generic AI tools, it supports batch operations, governance controls, and multilingual content, all within the Hygraph editor. [Source]

Help teams manage content creation and approval in a clear and structured way
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#AI Assist for Editors

AI Assist is Hygraph’s intelligent in-built content editing assistant. It helps editors generate, improve, and localize content seamlessly within the content entry experience, without needing to leave the editor.

With AI Assist, content teams can move faster, maintain consistency, and handle multilingual content more easily. It’s available out of the box for supported text fields and requires no developer support.

#How it works

AI Assist is powered by integrated large language models (LLMs) and interacts with your content in a context-aware way. It understands which field you're editing, the locale, and the surrounding content so it can offer suggestions that align with your content model and project style. It empowers teams to create, improve, and publish content faster while while ensuring editors retain full control over what changes are applied.

#Model information

Hygraph uses the latest Claude models to power AI tasks such as content creation, improvement, and translation. These models are selected for their quality, accuracy, and efficiency.

We are continuously testing new models to improve performance and reliability. Model versions may change over time as newer releases become available, and updates are applied automatically to maintain optimal results.

#Benefits

Content teams can immediately start using AI Assist as soon as they have access. No additional setup is required. AI Assist suggestions respect existing roles, permissions, and content visibility rules. With AI Assist, editors can:

  • Instantly generate content drafts for any field including headlines, descriptions, or rich text. You get schema-aware suggestions that respect field context, editorial workflows, and brand voice.
  • Translate content between locales by choosing source and target languages.
  • Improve existing content for clarity, tone, or SEO in one click.
  • Apply AI tasks across multiple fields at once to eliminate repetitive edits.
  • Stay in control by always reviewing and approving AI suggestions before they are applied.
  • Reduce time spent drafting or polishing content.

#Get started

#Availability

  • AI Assist is an enterprise feature, and is currently in Early Access. Contact our sales team for access.
  • AI Assist supports the following field types:
    • Single line text
    • Multi line text
    • Markdown
    • Rich text

#Permissions

AI Assist is enabled for users with editing access.

#Use AI Assist

AI Assist gives teams a consistent and secure way to use AI in the content workflow. It helps improve quality while maintaining editorial control. It has been designed to work intuitively, so you can create, refine, or translate content without leaving the editing view.

AI Assist tasksAI Assist tasks

  1. In the Content Editor, navigate to the entry you want to edit.
  2. In the top bar, click AI Assist. A panel appears showing different tasks that you can perform.
  3. Under Available tasks, select the action that fits your requirement:
  4. AI Assist generates suggestions based on your selected action. Review the output and make any adjustments, if needed. You can accept or reject the changes.
  5. Once applied, your AI-assisted edits are saved just like any manual update. AI Assist suggestions are always editable. You stay in full control of your content and can continue editing the entry.

#Create content

Use Create content to create new content based on a short prompt. AI Assist understands your schema, analyzes the type of field you’re working in, and produces a relevant suggestion that fits the tone and structure of your content. This is useful when creating new entries or filling multiple empty fields at once.

AI Assist - Create contentAI Assist - Create content

  1. In the top bar, click AI Assist. A panel appears showing different tasks that you can perform.
  2. Under Available tasks, select Create content. Now you can configure AI Assist to generate text for the selected fields based on your prompt and context.
  3. Under Fields, select the fields that you want to generate content for. Only single line text, multi line text, markdown, and rich text fields are displayed in this list. You can select up to a maximum of five fields depending on your use case.
  4. Under Locale, choose the language for the generated content.
  5. (Optional) Under Governance control, choose the tone of the content. You can configure this in AI settings.
  6. In the Prompt field, describe what you want AI Assist to generate. The more specific your prompt, the better the result. You can include keywords, tone guidance, or structure suggestions to tailor the output.
  7. Click Generate. AI Assist processes your request and display the generated results.
  8. Review each suggestion, make any necessary edits, and apply changes to insert the content into your entry.

#Improve existing content

Use Improve content to refine existing text for clarity, tone, and readability. AI Assist analyzes your selected fields, understands context, and suggests enhanced versions while preserving the original meaning. This is useful when reviewing drafts, maintaining consistency across locales, or polishing your content before publishing.

AI Assist - Improve existing contentAI Assist - Improve existing content

  1. In the top bar, click AI Assist. A panel appears showing different tasks that you can perform.
  2. Under Available tasks, select Improve existing content. Now you can configure AI Assist to refine text for the selected fields based on your chosen tone and improvement goal.
  3. Under Fields, select the fields that you want to improve. Only single line text, multi line text, markdown, and rich text fields with existing content are displayed in this list. You can select up to a maximum of five fields depending on your use case.
  4. Under Locale, choose the language of the content you want to improve.
  5. (Optional) Under Governance control, choose the tone that should apply to improved content. You can configure this in AI settings.
  6. In the Prompt field, describe how you want the content to be improved. The more specific your instructions, the better the result. For example, you can ask to "simplify complex sentences" or "fix grammar and flow".
  7. Click Generate. AI Assist processes your request and displays refined versions of your text.
  8. Review each suggestion, make any necessary edits, and apply changes to update the content in your entry.

#Translate content

Use Translate content to automatically translate existing text into another locale while preserving tone, structure, and meaning. AI Assist recognizes your project’s locale setup and helps streamline localization workflows, making it easy to maintain consistent messaging across multiple languages.

AI Assist - Translate contentAI Assist - Translate content

  1. In the top bar, click AI Assist. A panel appears showing different tasks that you can perform.
  2. Under Available tasks, select Translate content. Now you can configure AI Assist to translate the selected fields into one or more target locales.
  3. Under Fields, select the fields you want to translate. Only single line text, multi line text, markdown, and rich text fields with existing content are displayed in this list. You can select up to a maximum of five fields depending on your use case.
  4. Under Source locale, choose the language of the original content.
  5. Under Target locale, select the language you want to translate the content into. If your project supports multiple locales, you can translate into more than one at a time.
  6. (Optional) Under Governance control, choose the tone that should apply to translated content. You can configure these options in your AI settings.
  7. (Optional) In the Prompt field, include guidance for regional style. For example, you can ask AI Assist to "use a friendly tone suitable for a marketing audience" or "adapt for British English spelling".
  8. Click Generate. AI Assist processes your request and displays translated versions of your text in the selected target locales.
  9. Review each translation, make any necessary edits, and apply changes to update your entry.