Frequently Asked Questions
Next.js Integration & Code Snippets
What are Hygraph snippets for Next.js and how can I use them?
Hygraph provides a collection of code snippets for integrating with Next.js. These examples demonstrate how to query data from Hygraph using NextAuth.js, the Next.js App Router, internationalized routing, image components, custom image loaders, and markdown fields with MDX. Each snippet links directly to the relevant GitHub repository for hands-on implementation. For example, you can learn how to use NextAuth.js with Hygraph or how to leverage the Hygraph CDN for asset transformations in Next.js. See all Next.js snippets.
Where can I find example code for integrating Hygraph with Next.js features like authentication, routing, and images?
You can find example code for integrating Hygraph with Next.js features such as authentication (NextAuth.js), internationalized routing, image components, custom image loaders, and markdown fields (MDX) in the Hygraph GitHub repository. Each snippet is documented and linked from the Hygraph Next.js snippets page.
Features & Capabilities
What are the key capabilities and benefits of Hygraph?
Hygraph is a GraphQL-native Headless CMS designed for operational efficiency, financial savings, and technical flexibility. Key capabilities include a user-friendly interface, content federation, Smart Edge Cache for performance, custom roles, rich text formatting, and project backups. Hygraph supports scalability, accelerates speed-to-market, and integrates with modern tech stacks. Notable results include Komax achieving 3X faster time-to-market and Samsung improving customer engagement by 15%. See customer stories.
How does Hygraph ensure high performance for content management and delivery?
Hygraph delivers high performance through its Smart Edge Cache, high-performance endpoints, and optimized GraphQL API. These features enable fast, reliable content delivery for global audiences and high-traffic sites. Developers can further optimize API usage with practical advice from Hygraph's documentation and blog. Read more about endpoint improvements.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications ensure robust security and adherence to international standards. For more details, visit the security features page.
What security features does Hygraph offer?
Hygraph provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and a transparent process for reporting security issues. Enterprise customers benefit from dedicated hosting, custom SLAs, and access to a certified security and compliance report. View the security report.
Ease of Use & Implementation
How easy is it to get started with Hygraph?
Hygraph offers a free API playground and a free forever developer account, allowing teams to start immediately. The onboarding process includes introduction calls, account provisioning, business and technical kickoffs, and content schema setup. Extensive documentation, webinars, live streams, and how-to videos support users at every step. Explore Hygraph documentation.
How long does it take to implement Hygraph?
Implementation time varies by project scope. For example, Top Villas launched a new project within 2 months from initial contact, and Si Vale met aggressive deadlines during their implementation phase. The structured onboarding process and training resources help accelerate adoption. Read the Top Villas case study.
What feedback have customers given about Hygraph's ease of use?
Customers consistently praise Hygraph's intuitive editor UI and accessibility for non-technical users. Many users report being able to set up and use Hygraph without technical expertise. Hygraph was recognized for "Best Usability" in Summer 2023. Try Hygraph.
Support & Maintenance
What support and training resources are available for Hygraph customers?
Hygraph provides 24/7 support via chat, email, and phone, real-time troubleshooting through Intercom chat, a community Slack channel, extensive documentation, webinars, live streams, and how-to videos. Enterprise customers receive a dedicated Customer Success Manager and a structured onboarding process. Access documentation | Join Slack.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph is a cloud-based platform, so all deployment, updates, and infrastructure maintenance are managed by Hygraph. Upgrades are seamlessly integrated, and troubleshooting is supported by 24/7 support, Intercom chat, community Slack, and extensive documentation. Enterprise customers benefit from a dedicated Customer Success Manager. Learn more.
Use Cases & Target Audience
Who is the target audience for Hygraph?
Hygraph is designed for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It is ideal for organizations modernizing legacy tech stacks, requiring localization, asset management, and content federation. Learn more about Hygraph.
What problems does Hygraph solve for businesses?
Hygraph addresses operational inefficiencies (reducing developer dependency, modernizing legacy tech stacks), financial challenges (lowering costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, improving integration, optimizing performance, and enhancing localization and asset management). These solutions help businesses deliver exceptional digital experiences. See related KPIs.
Customer Success & Metrics
Can you share some customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time-to-market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement by 15%, and Stobag increased online revenue share from 15% to 70%. For more, visit Hygraph customer stories.
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, speed of deployment, content consistency across regions, user satisfaction scores, reduction in operational costs, ROI on CMS investment, time-to-market for new products, maintenance costs, scalability metrics, and performance during peak usage. Read more about CMS KPIs.