Frequently Asked Questions
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan is designed to meet different team sizes and project needs. See full details.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, and commenting/assignment workflow. Sign up for free.
What does the Growth plan cost and what does it include?
The Growth plan starts at $199 per month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Get started.
What is included in the Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN, 24/7 monitoring, security & governance controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Try for 30 days or request a demo.
Is there a free trial or free account available?
Yes, Hygraph offers a free forever developer account and a 30-day Enterprise trial. You can sign up and start exploring the platform immediately. Sign up here.
Features & Capabilities
What are the key features of Hygraph?
Hygraph features include GraphQL-native architecture, content federation, flexible content modeling, reusable components, remote sources, granular permissions, scheduled publishing, content previews, versioning, digital asset management, collaboration tools, localization, and Smart Edge Cache for performance. See all features.
Does Hygraph support integrations with other platforms?
Yes, Hygraph integrates with digital asset management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDK, REST, and GraphQL. Explore the Marketplace and integration docs.
What APIs does Hygraph provide?
Hygraph offers multiple APIs: Content API (read/write), High Performance Content API (low latency, high throughput), MCP Server API (AI assistant integration), Asset Upload API, and Management API. See API documentation.
How does Hygraph handle digital asset management?
Hygraph includes built-in digital asset management, allowing users to host, organize, edit images, and add custom metadata to files. It supports unlimited asset storage and integrates with leading DAM platforms. Learn more.
Can I schedule content publishing with Hygraph?
Yes, Hygraph allows you to schedule content to be published or unpublished at specific times or as part of a release, streamlining editorial workflows.
Does Hygraph support localization and multilingual content?
Yes, Hygraph supports localization and automated AI translations, enabling you to publish and manage content for a global audience across multiple locales.
What is the Smart Edge Cache feature?
Smart Edge Cache is a performance optimization feature that ensures faster content delivery and improved user experience, especially for high-traffic and global audiences.
How does Hygraph support collaboration?
Hygraph enables collaboration through commenting, assignment workflows, content review, approval, and publishing stages, making it easy for teams to work together.
What technical documentation is available for Hygraph?
Hygraph provides extensive documentation, including API reference, schema components, references, webhooks, and AI integrations. Access all resources at Hygraph Documentation.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketing professionals, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, and global brands. Its flexibility suits SaaS, eCommerce, media, healthcare, and more. See case studies.
What industries are represented in Hygraph's case studies?
Industries include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. Explore case studies.
What business impact can customers expect from using Hygraph?
Customers report improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3X faster time-to-market, and Samsung improved engagement by 15%. See more results.
Can you share specific case studies or success stories?
Yes, notable case studies include Samsung (scalable API-first app), Dr. Oetker (MACH architecture), Komax (3x faster time-to-market), AutoWeb (20% higher monetization), BioCentury (accelerated publishing), Voi (multilingual scaling), HolidayCheck (reduced bottlenecks), and Lindex Group (global content delivery). Read all stories.
What problems does Hygraph solve for its customers?
Hygraph solves operational inefficiencies (developer dependency, legacy tech stacks, content inconsistency), financial challenges (high costs, slow speed-to-market, scalability), and technical issues (schema evolution, integration, performance bottlenecks, localization, asset management). See examples.
How does Hygraph differentiate itself in solving pain points?
Hygraph stands out with its GraphQL-native architecture, content federation, user-friendly interface, cost efficiency, robust APIs, Smart Edge Cache, and advanced localization/asset management. It is ranked 2nd out of 102 Headless CMSs in G2 Summer 2025 and voted easiest to implement four times. See G2 report.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, custom app integration, independent content management, and real-time changes. For example, "Super easy to set up and use. I'm not at all a technical guy, but I was able to start using it right away." (Source)
Technical Requirements & Performance
How long does it take to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched in just 2 months, and Si Vale met aggressive deadlines with a smooth rollout. Hygraph's onboarding is structured and efficient. See Top Villas case study.
How easy is it to start using Hygraph?
Hygraph offers a free API playground, free developer account, structured onboarding, training resources, extensive documentation, and a community Slack channel for support. See documentation.
How does Hygraph perform in terms of speed and reliability?
Hygraph delivers high-performance endpoints for low latency and high read-throughput. Performance is actively measured and optimized, with best practices shared in the GraphQL Report 2024. Read more.
What technical resources are available for developers?
Developers have access to API playgrounds, management SDK, mutation APIs, CI/CD integration, schema builder, and extensive documentation. See developer guides.
Does Hygraph support custom app development?
Yes, Hygraph's App Framework allows you to build apps that integrate with third-party services or create custom integrations tailored to your needs.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. It uses ISO 27001-certified providers and data centers. See secure features.
How does Hygraph ensure data security?
Hygraph provides granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and dedicated hosting options in multiple regions for compliance.
Is Hygraph GDPR compliant?
Yes, Hygraph is GDPR compliant, ensuring adherence to data protection and privacy regulations for European customers.
What options are available for hosting and data residency?
Hygraph offers shared or dedicated hosting in multiple regions, allowing customers to comply with local regulations and data residency requirements.
Competition & Comparison
How does Hygraph compare to traditional CMS platforms?
Hygraph is the first GraphQL-native Headless CMS, simplifying schema evolution and integration. It offers content federation, user-friendly tools, enterprise-grade features, and proven ROI, setting it apart from traditional CMS platforms that rely on REST APIs. See comparison.
Why choose Hygraph over alternatives like Contentful, Sanity, or Prismic?
Hygraph stands out for its GraphQL-native architecture, content federation, cost efficiency, ease of implementation, and market recognition (ranked 2nd out of 102 Headless CMSs in G2 Summer 2025). It is best for complex schema needs, busy dev teams, and modern frontend tech. See G2 report.
What types of projects is Hygraph best suited for?
Hygraph is best for projects with complex schema needs, busy development teams, and those seeking to use the latest frontend tech for excellent user experiences. It is not suited for drag-and-drop page building or projects with no developer involvement.
Support & Implementation
What support and training resources does Hygraph provide?
Hygraph offers webinars, live streams, how-to videos, extensive documentation, and a community Slack channel for support and hands-on guidance. See resources.
How does Hygraph handle customer onboarding?
Hygraph's onboarding includes an introduction call, account provisioning, business kickoff, technical kickoff, content kickoff, and access to training resources, ensuring a smooth start for new customers.
How can I get help if I have technical questions?
You can access Hygraph's documentation, join the community Slack channel, or contact support via email. Get support.
What is the process for reporting security or compliance incidents?
Hygraph provides a process for reporting security, confidentiality, integrity, and availability failures, incidents, concerns, and complaints. Details are available on the secure features page.
Product Information
What is the primary purpose of Hygraph?
Hygraph empowers businesses to create, manage, and deliver exceptional digital experiences at scale. It is a modern, flexible, and scalable content management system designed to simplify workflows and enhance efficiency.
Who are some of Hygraph's customers?
Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Vision Healthcare, HolidayCheck, and Voi. See all customer stories.
How many users and companies rely on Hygraph?
Over 500 companies and 120,000 users rely on Hygraph for their content needs. See more.
What customer testimonials are available for Hygraph?
Customers highlight Hygraph's intuitive UI, ease of use, rapid prototyping, and powerful developer tools. For example, "Having a native GraphQL CMS makes everything much easier to work with. Integrating webhooks and maintaining 10+ locales is seamless for us." - Melissa H., Solution Consultant. Read more testimonials.
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When was this page last updated?
This page wast last updated on 12/12/2025 .