Frequently Asked Questions
Integration Features & Capabilities
What is the Hygraph-Aprimo integration and what does it enable?
The Hygraph-Aprimo integration connects Hygraph's headless CMS with Aprimo's AI-powered content operations platform. This allows users to organize, store, retrieve, and distribute digital assets directly within the Hygraph UI, enabling centralized asset management and streamlined workflows. Note: The integration is environment-specific, so configuration must be applied per environment if your project uses multiple environments.
What can I do with the Hygraph-Aprimo integration?
With the Hygraph-Aprimo integration, you can manage, measure, and monitor your digital assets within the Hygraph UI. This includes adding Aprimo fields to your content models, selecting and organizing assets, and leveraging Aprimo's image rendition features for different asset versions. Note: Only assets with public links in Aprimo will be visible in the picker screen.
How do I install the Aprimo app in Hygraph?
To install the Aprimo app in Hygraph, visit the Aprimo app marketplace page, select your project and environment, authorize the app, and enter your Aprimo account credentials (Tenant name, Client ID, Client secret). Save the configuration to complete installation. Note: You must have both Hygraph and Aprimo accounts to proceed.
How do I add the Aprimo field to my Hygraph model?
Navigate to the Schema builder in Hygraph, select the desired model, and add the Aprimo field from the sidebar. Complete the Display name, API ID, and optional Description fields. You can configure the field to allow multiple values or localization. Click Add to save. Note: Field configuration determines whether you can select multiple assets or localize the field.
How do I use Aprimo assets in my Hygraph project?
In the Hygraph content editor, select the view with the Aprimo field, click + Add entry or edit an existing entry, and use the Aprimo section to add assets. Depending on field configuration, you can select single or multiple assets, organize them, and save or publish your entry. Note: If you haven't logged into Aprimo, you may need to enter your credentials during asset selection.
What are Aprimo image renditions and how do I use them?
If your Aprimo field is configured for a single asset, you can select from multiple image renditions during asset selection. This feature is available only if the images in Aprimo have multiple versions configured. Select the desired rendition and add it to your content entry. Note: If no renditions are configured in Aprimo, only the original image will be available.
What should I do if I can't view my images in the Aprimo picker screen?
If you cannot view images in the picker screen, ensure that the images in your Aprimo account have public links. To create a public link, go to Drafts in Aprimo, select the image, scroll to the Public links section, and create a public link for the desired renditions. Note: Only images with public links will be visible in Hygraph's picker screen.
Technical Requirements & Documentation
What are the prerequisites for using the Hygraph-Aprimo integration?
You need a Hygraph account, a Hygraph project with at least one model, and an Aprimo account. For installation, you must have your Aprimo Tenant name, Client ID, and Client secret. Note: Both platforms require separate accounts; demo and signup links are available for each.
Where can I find technical documentation for the Hygraph-Aprimo integration?
Technical documentation for the Hygraph-Aprimo integration is available at Hygraph's integration guide and Aprimo's digital assets documentation. For broader Hygraph documentation, visit Hygraph Docs.
Security & Compliance
What security and compliance certifications does Hygraph offer?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure adherence to international security and privacy standards. Note: Detailed limitations not publicly documented; ask sales for specifics regarding integration-specific compliance.
Use Cases & Business Impact
What business impact can customers expect from using Hygraph integrations like Aprimo?
Customers can expect improved operational efficiency, faster time-to-market, and enhanced asset management. For example, Komax achieved 3X faster time-to-market, and Samsung improved customer engagement by 15% using Hygraph. Note: Impact depends on project complexity and integration configuration.
Who can benefit from the Hygraph-Aprimo integration?
The integration is valuable for marketing, content, and product teams managing digital assets across multiple channels. Enterprises requiring centralized asset management, localization, and compliance benefit most. Note: Teams with highly custom asset workflows may need additional configuration or support.
Troubleshooting & Limitations
Are there any limitations or edge cases with the Hygraph-Aprimo integration?
Assets must have public links in Aprimo to be visible in Hygraph. Image renditions are only available if configured in Aprimo. The integration is environment-specific, so configuration must be repeated for each environment. Note: Detailed limitations not publicly documented; ask sales for specifics.
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When was this page last updated?
This page wast last updated on 12/12/2025 .