Frequently Asked Questions

Integration Setup & Requirements

What are the prerequisites for integrating Hygraph with Scaleflex Filerobot?

To integrate Hygraph with Scaleflex Filerobot, you need:

Apps are environment-specific, so configuration applies per environment. Source: Hygraph Docs

How do I install the Scaleflex Filerobot app in my Hygraph project?

To install the Scaleflex Filerobot app:

  1. Go to the Hygraph Marketplace and select your project and environment.
  2. Click "Install app" and authorize permissions.
  3. Enter your Filerobot Container ID and Security template key.
  4. Save the configuration settings. A notification will confirm the changes.
Source: Hygraph Docs

How do I add the Filerobot field to my Hygraph model?

To add the Filerobot field:

  1. Go to the Schema builder in Hygraph.
  2. Select your desired model.
  3. Add the "Filerobot asset picker" field from the sidebar.
  4. Complete the Display name; API ID is auto-filled. Optionally, add a description.
  5. Configure field options (allow multiple values, localization).
  6. Click "Add" to finalize.
Source: Hygraph Docs

How do I use Scaleflex Filerobot within the Hygraph content editor?

In the Hygraph content editor:

  1. Select the view configured with the Filerobot field.
  2. Add a new entry or edit an existing one.
  3. Click "Add Scaleflex asset" to select or upload assets.
  4. Choose assets and export them as original or transformed (for images: format, quality, size, crop).
  5. Organize assets via drag-and-drop, then save or publish your entry.
Note: Exporting folders is not supported for single asset fields or multi-select fields. Source: Hygraph Docs

Features & Capabilities

What can I do with the Hygraph-Scaleflex Filerobot integration?

The integration allows you to upload, store, edit, manage, optimize, enrich, and automate your media directly within the Hygraph UI. You can handle images, videos, and static content for web or mobile applications, streamlining asset management and accelerating content workflows. Source: Hygraph Docs

What are the benefits of using Scaleflex Filerobot with Hygraph?

Scaleflex Filerobot is an agnostic software compatible with all applications and operating systems. It helps teams store, process, share, and accelerate images, videos, and static content. When integrated with Hygraph, you gain centralized control over digital assets, improved workflow efficiency, and the ability to optimize and automate media management within your content platform. Source: Hygraph Docs

Use Cases & Best Practices

Who can benefit from the Hygraph-Scaleflex Filerobot integration?

This integration is ideal for businesses and teams that need to manage large volumes of digital assets, such as images and videos, across web and mobile applications. It is especially valuable for marketing teams, content creators, and developers seeking streamlined workflows and centralized asset management. Source: Hygraph Docs

How does the integration improve content workflows?

By enabling direct upload, editing, and optimization of assets within Hygraph, the integration reduces manual steps, accelerates publishing, and ensures assets are always up-to-date and accessible. This helps teams avoid duplication, maintain consistency, and focus on creating high-quality content. Source: Hygraph Docs

Technical Details & Troubleshooting

Are there any limitations when exporting assets or folders with the integration?

Yes. If your Filerobot field is not configured to allow multiple values, you cannot export a folder into your content entries. Exporting folders is also not supported for multi-select fields. The system will notify you if you attempt these actions. Source: Hygraph Docs

Where can I find more resources or documentation about the Hygraph-Scaleflex Filerobot integration?

You can find step-by-step guides and documentation on the Hygraph Docs and the Filerobot documentation. These resources cover setup, configuration, and troubleshooting tips.

Security & Compliance

Does Hygraph offer security and compliance features for integrations?

Yes. Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. It provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, and regular backups. For more details, see the Hygraph security features page and security report.

Support & Resources

What support is available if I encounter issues with the Hygraph-Scaleflex Filerobot integration?

Hygraph offers 24/7 support via chat, email, and phone. You can also access real-time troubleshooting through Intercom chat, join the community Slack channel (here), and consult extensive documentation at Hygraph Documentation. Training resources such as webinars and how-to videos are also available.

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#Connect your Hygraph project to Scaleflex Filerobot

Scaleflex Filerobot allows you to gain control of your digital assets. This agnostic software - compatible with all applications and operative systems - can help teams to store, process, share, and accelerate images, videos, and static content on web or mobile applications.

#What you can do with the Hygraph-Scaleflex Filerobot integration

With this app you can upload, store, edit, manage, optimize, enrich and automate your media right within your Hygraph UI.

#Prerequisites to use this integration

  • You must have a Hygraph account. If you don't have one, you can create one here.
  • You must have a Hygraph project with at least one model.
  • You must have a Scaleflex Filerobot account. If you don't have one yet, you can request a demo here.
  • You must have a Scaleflex Filerobot project Container ID. You can find it in the top right corner of your Filerobot dashboard, by your username.
  • You must have a Scaleflex Filerobot project Security template. You can create it in your Scaleflex Filerobot project by navigating to Settings > Development > Security templates and clicking on + Add template.

#Install the Scaleflex Filerobot app

Click here to install the Scaleflex Filerobot App on Hygraph, then follow these steps:

  1. Use the dropdowns to select which project and environment you want to install the app in, then click on Install app.
  2. The permissions pop-up will display. Click on Authorize app to continue. You will be redirected to the configuration screen.
  3. Fill in the Container ID field with the ID your copied from your Filerobot dashboard, and the Security template key with the Security template that you copied from your Filerobot Development settings. You can find these keys in your Scaleflex Filerobot project by following the steps we described in our prerequisites section.
  4. Click on Save config settings to finalize the installation process. A pop-up notification in the bottom right corner of the screen will indicate that the changes have been saved.

#Add the Filerobot field to your model

  1. Navigate to the Schema builder.
  2. Select the model that you want to add the Filerobot field to and click on it.
  3. Select the Filerobot asset picker field from the Add fields right sidebar.
  4. Complete the Display name field, and the API ID will be auto-filled by the system. Optionally, you can also add a Description.
  5. This screen also allows you to control different properties of your Filerobot field: you can allow multiple values, or you can localize the field, by selecting the checkboxes in the Field options section.
  6. Click on the Add button.

#Use Scaleflex Filerobot in your Hygraph project

  1. Navigate to the Content editor.
  2. Select the view that you configured the Filerobot field for.
  3. Click on the + Add entry button or, alternatively, edit an existing entry by clicking on the pencil icon.
  4. Locate the Filerobot section of the screen and click on Add Scaleflex asset. This opens a new screen where you can select an existing asset or upload a new one.
  5. Select the asset(s) you want, then click on Export. You will have the option to add the assets as is or transform them:
    • As original: This option is available for all assets. Adds them to the content entry as is.
    • Transformation: This option is only available for image assets. It lets you modify the image format, quality, size, and even crop part of it.
  6. After selecting the asset(s) you want and returning to the content entry, your selection will display on the list. Filerobot - Images in content entryFilerobot - Images in content entry You can optionally use the six dots icon to drag and drop the assets to organize them in the order you want.
  7. Finally, click on Save or Save & Publish, as needed.

#Resources