Frequently Asked Questions
Integration Setup & Requirements
What are the prerequisites to connect Hygraph with Scaleflex Filerobot?
To integrate Hygraph with Scaleflex Filerobot, you need:
- A Hygraph account (create one here).
- A Hygraph project with at least one model.
- A Scaleflex Filerobot account (request a demo here).
- A Scaleflex Filerobot project Container ID (found in your Filerobot dashboard).
- A Scaleflex Filerobot Security template (create in Settings > Development > Security templates).
Note: Apps are environment-specific, so configuration must be applied per environment. Exporting folders is not supported for multi-select fields. Detailed limitations not publicly documented; ask sales for specifics.
How do I install the Scaleflex Filerobot app in Hygraph?
To install the Scaleflex Filerobot app:
- Go to the Hygraph Marketplace and select your project and environment.
- Click 'Install app' and authorize permissions.
- Enter your Container ID and Security template key from your Filerobot dashboard.
- Click 'Save config settings' to finalize. A notification will confirm the changes.
Note: Configuration is applied per environment. Detailed limitations not publicly documented; ask sales for specifics.
How do I add the Filerobot asset field to my Hygraph model?
To add the Filerobot asset field:
- Navigate to the Schema builder in Hygraph.
- Select the model you want to update.
- Choose the Filerobot asset picker field from the sidebar.
- Complete the Display name; API ID is auto-filled. Optionally add a description.
- Configure field options for multiple values or localization.
- Click 'Add' to save the field.
Note: If you do not allow multiple values, you cannot export folders into content entries. Exporting folders is not supported for multi-select fields. Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What can I do with the Hygraph-Scaleflex Filerobot integration?
The integration allows you to upload, store, edit, manage, optimize, enrich, and automate your media assets directly within the Hygraph UI. You can select, transform, and organize images and videos for web or mobile applications. For image assets, you can modify format, quality, size, and crop. Note: Exporting folders is not supported for multi-select fields. Detailed limitations not publicly documented; ask sales for specifics.
Can I localize or allow multiple values for Filerobot fields in Hygraph?
Yes, when adding the Filerobot asset field, you can configure it to allow multiple values or enable localization by selecting the appropriate checkboxes in the Field options section. Note: Exporting folders is not supported for multi-select fields. Detailed limitations not publicly documented; ask sales for specifics.
Technical Requirements & Documentation
Where can I find technical documentation for the Hygraph-Scaleflex Filerobot integration?
Technical documentation is available at Hygraph's integration guide and Filerobot documentation. For broader Hygraph documentation, visit Hygraph Docs. Note: For migration or advanced use cases, consult the Migration Guide. Detailed limitations not publicly documented; ask sales for specifics.
Use Cases & Customer Success
What industries use Hygraph integrations like Scaleflex Filerobot?
Hygraph's integrations, including Scaleflex Filerobot, are used across industries such as SaaS, Marketplace, Education Technology, Media & Publication, Healthcare, Consumer Goods, Automotive, Technology, FinTech, Travel & Hospitality, Food & Beverage, eCommerce, Agency, Online Gaming, Events & Conferences, Government, Consumer Electronics, Engineering, and Construction. For more details, see Hygraph's case studies. Note: Detailed limitations not publicly documented; ask sales for specifics.
Are there any customer success stories related to Hygraph integrations?
Yes, Hygraph customers have achieved measurable results using integrations. For example, Komax achieved 3X faster time-to-market, Samsung improved customer engagement by 15%, and AutoWeb saw a 20% increase in website monetization. For more examples, visit Hygraph's case studies page. Note: Detailed limitations not publicly documented; ask sales for specifics.
Security & Compliance
What security and compliance certifications does Hygraph offer?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. It offers granular permissions, audit logs, automatic backups, and encryption at rest and in transit. For more details, visit Hygraph's Secure Features page. Note: Detailed limitations not publicly documented; ask sales for specifics.
Performance & Limitations
Are there any limitations when using the Scaleflex Filerobot integration in Hygraph?
Yes, exporting folders is not supported for multi-select fields. If your Filerobot field does not allow multiple values, you cannot export a folder into content entries. Apps are environment-specific, so configuration must be applied per environment. Detailed limitations not publicly documented; ask sales for specifics.
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .