Frequently Asked Questions

Integration Setup & Requirements

What are the prerequisites to connect Hygraph with Scaleflex Filerobot?

To integrate Hygraph with Scaleflex Filerobot, you need:

Note: Apps are environment-specific, so configuration must be applied per environment. Exporting folders is not supported for multi-select fields. Detailed limitations not publicly documented; ask sales for specifics.

How do I install the Scaleflex Filerobot app in Hygraph?

To install the Scaleflex Filerobot app:

  1. Go to the Hygraph Marketplace and select your project and environment.
  2. Click 'Install app' and authorize permissions.
  3. Enter your Container ID and Security template key from your Filerobot dashboard.
  4. Click 'Save config settings' to finalize. A notification will confirm the changes.
Note: Configuration is applied per environment. Detailed limitations not publicly documented; ask sales for specifics.

How do I add the Filerobot asset field to my Hygraph model?

To add the Filerobot asset field:

  1. Navigate to the Schema builder in Hygraph.
  2. Select the model you want to update.
  3. Choose the Filerobot asset picker field from the sidebar.
  4. Complete the Display name; API ID is auto-filled. Optionally add a description.
  5. Configure field options for multiple values or localization.
  6. Click 'Add' to save the field.
Note: If you do not allow multiple values, you cannot export folders into content entries. Exporting folders is not supported for multi-select fields. Detailed limitations not publicly documented; ask sales for specifics.

Features & Capabilities

What can I do with the Hygraph-Scaleflex Filerobot integration?

The integration allows you to upload, store, edit, manage, optimize, enrich, and automate your media assets directly within the Hygraph UI. You can select, transform, and organize images and videos for web or mobile applications. For image assets, you can modify format, quality, size, and crop. Note: Exporting folders is not supported for multi-select fields. Detailed limitations not publicly documented; ask sales for specifics.

Can I localize or allow multiple values for Filerobot fields in Hygraph?

Yes, when adding the Filerobot asset field, you can configure it to allow multiple values or enable localization by selecting the appropriate checkboxes in the Field options section. Note: Exporting folders is not supported for multi-select fields. Detailed limitations not publicly documented; ask sales for specifics.

Technical Requirements & Documentation

Where can I find technical documentation for the Hygraph-Scaleflex Filerobot integration?

Technical documentation is available at Hygraph's integration guide and Filerobot documentation. For broader Hygraph documentation, visit Hygraph Docs. Note: For migration or advanced use cases, consult the Migration Guide. Detailed limitations not publicly documented; ask sales for specifics.

Use Cases & Customer Success

What industries use Hygraph integrations like Scaleflex Filerobot?

Hygraph's integrations, including Scaleflex Filerobot, are used across industries such as SaaS, Marketplace, Education Technology, Media & Publication, Healthcare, Consumer Goods, Automotive, Technology, FinTech, Travel & Hospitality, Food & Beverage, eCommerce, Agency, Online Gaming, Events & Conferences, Government, Consumer Electronics, Engineering, and Construction. For more details, see Hygraph's case studies. Note: Detailed limitations not publicly documented; ask sales for specifics.

Are there any customer success stories related to Hygraph integrations?

Yes, Hygraph customers have achieved measurable results using integrations. For example, Komax achieved 3X faster time-to-market, Samsung improved customer engagement by 15%, and AutoWeb saw a 20% increase in website monetization. For more examples, visit Hygraph's case studies page. Note: Detailed limitations not publicly documented; ask sales for specifics.

Security & Compliance

What security and compliance certifications does Hygraph offer?

Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. It offers granular permissions, audit logs, automatic backups, and encryption at rest and in transit. For more details, visit Hygraph's Secure Features page. Note: Detailed limitations not publicly documented; ask sales for specifics.

Performance & Limitations

Are there any limitations when using the Scaleflex Filerobot integration in Hygraph?

Yes, exporting folders is not supported for multi-select fields. If your Filerobot field does not allow multiple values, you cannot export a folder into content entries. Apps are environment-specific, so configuration must be applied per environment. Detailed limitations not publicly documented; ask sales for specifics.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

Hygraph
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#Connect your Hygraph project to Scaleflex Filerobot

Scaleflex Filerobot allows you to gain control of your digital assets. This agnostic software - compatible with all applications and operative systems - can help teams to store, process, share, and accelerate images, videos, and static content on web or mobile applications.

#What you can do with the Hygraph-Scaleflex Filerobot integration

With this app you can upload, store, edit, manage, optimize, enrich and automate your media right within your Hygraph UI.

#Prerequisites to use this integration

  • You must have a Hygraph account. If you don't have one, you can create one here.
  • You must have a Hygraph project with at least one model.
  • You must have a Scaleflex Filerobot account. If you don't have one yet, you can request a demo here.
  • You must have a Scaleflex Filerobot project Container ID. You can find it in the top right corner of your Filerobot dashboard, by your username.
  • You must have a Scaleflex Filerobot project Security template. You can create it in your Scaleflex Filerobot project by navigating to Settings > Development > Security templates and clicking on + Add template.

#Install the Scaleflex Filerobot app

Click here to install the Scaleflex Filerobot App on Hygraph, then follow these steps:

Install Scaleflex Filerobot app
  1. Use the dropdowns to select which project and environment you want to install the app in, then click on Install app.
  2. The permissions pop-up will display. Click on Authorize app to continue. You will be redirected to the configuration screen.
  3. Fill in the Container ID field with the ID your copied from your Filerobot dashboard, and the Security template key with the Security template that you copied from your Filerobot Development settings. You can find these keys in your Scaleflex Filerobot project by following the steps we described in our prerequisites section.
  4. Click on Save config settings to finalize the installation process. A pop-up notification in the bottom right corner of the screen will indicate that the changes have been saved.

#Add the Filerobot field to your model

Add Filerobot asset field
  1. Navigate to the Schema builder.
  2. Select the model that you want to add the Filerobot field to and click on it.
  3. Select the Filerobot asset picker field from the Add fields right sidebar.
  4. Complete the Display name field, and the API ID will be auto-filled by the system. Optionally, you can also add a Description.
  5. This screen also allows you to control different properties of your Filerobot field: you can allow multiple values, or you can localize the field, by selecting the checkboxes in the Field options section.
  6. Click on the Add button.

#Use Scaleflex Filerobot in your Hygraph project

Use Filerobot in Hygraph
  1. Navigate to the Content editor.
  2. Select the view that you configured the Filerobot field for.
  3. Click on the + Add entry button or, alternatively, edit an existing entry by clicking on the pencil icon.
  4. Locate the Filerobot section of the screen and click on Add Scaleflex asset. This opens a new screen where you can select an existing asset or upload a new one.
  5. Select the asset(s) you want, then click on Export. You will have the option to add the assets as is or transform them:
    • As original: This option is available for all assets. Adds them to the content entry as is.
    • Transformation: This option is only available for image assets. It lets you modify the image format, quality, size, and even crop part of it.
  6. After selecting the asset(s) you want and returning to the content entry, your selection will display on the list. Filerobot - Images in content entryFilerobot - Images in content entry You can optionally use the six dots icon to drag and drop the assets to organize them in the order you want.
  7. Finally, click on Save or Save & Publish, as needed.

#Resources