Frequently Asked Questions

Integrations & Extensibility

What types of integrations does Hygraph support?

Hygraph supports a wide range of integrations across categories such as Digital Asset Management (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Headless Commerce & eCommerce (BigCommerce, commercetools, Shopify), Hosting & Deployment (Netlify, Vercel), Localization (Lokalise, Crowdin, DeepL, EasyTranslate, Smartling), Miscellaneous (Adminix, Plasmic), and Product Information Management (Akeneo). Each integration comes with step-by-step guides for setup. Learn more.

How do I install an app or integration in Hygraph?

You can install an app by navigating to the Hygraph Marketplace, selecting the desired app, and following the installation prompts. The process involves choosing your project and environment, authorizing permissions, and providing required configuration details. Each app's details page includes step-by-step integration guides.

Can I modify the configuration of an installed app?

Yes, you can edit the configuration of an installed app by navigating to the Apps section in your Hygraph project, selecting the app, and clicking the pencil icon. This opens the configuration page, allowing you to update details such as models, asset types, or keys as needed.

How do I uninstall an app from my Hygraph project?

To uninstall an app, go to the Apps section of your Hygraph project and click the Uninstall app icon. You will be prompted to confirm the action by typing the app's name in a popup before finalizing the uninstall.

What happens to integrations when I clone an environment?

When you clone an environment in Hygraph, installed apps are copied but remain in an "incomplete setup" state for security reasons. You must manually re-enter sensitive details like passwords or API keys to fully activate the app in the cloned environment.

Why are integration options important in a CMS?

Integration options are critical because modern projects often require connections to eCommerce platforms, analytics tools, or custom microservices. A CMS with limited integration capabilities can lock developers into rigid workflows and create bottlenecks as the tech stack evolves. Flexible integration options ensure adaptability and efficiency. Source.

How does Hygraph ensure content consistency across integrations?

By centralizing everything, Hygraph integrations guarantee that your message stays clear and on-brand across all languages and locales. This is especially valuable for localization efforts, enabling teams to scale and maintain high-quality content globally. Source.

What is the Hygraph Integrations Marketplace?

The Integrations Marketplace is a platform for rolling out integrations, UI Extensions, and recipes to work with Hygraph alongside your favorite tools. It facilitates seamless data flow and extensibility for your projects. Explore the Marketplace.

Features & Capabilities

What are the key capabilities of Hygraph integrations?

Hygraph integrations facilitate seamless data flow, support multiple integration capabilities, and enable extensibility for content-intensive applications. They allow you to connect with third-party services for data storage, processing, optimization, and analytics. Learn more.

How does Hygraph handle localization integrations?

Hygraph offers localization integrations with tools like Lokalise, Crowdin, DeepL, EasyTranslate, and Smartling. These integrations help teams scale localization efforts and maintain high-quality content across all languages. See localization integrations.

What role do integrations play in a CMS?

Integrations allow a CMS to incorporate third-party software, enabling data sharing and enhanced functionality such as social media, CRM, eCommerce, analytics, and more. This flexibility is essential for modern, content-intensive applications. Source.

How does Hygraph's integration approach benefit content-intensive applications?

Hygraph's integration approach enables content-intensive applications to utilize additional features like content optimization and analysis, enhancing their functionality and scalability. Source.

Technical Requirements & Documentation

Where can I find technical documentation for Hygraph integrations?

Comprehensive technical documentation for Hygraph integrations is available at Hygraph Integrations Docs. It includes step-by-step guides for each supported app and integration category.

Does Hygraph provide an API for integrations?

Yes, Hygraph provides a powerful GraphQL API that allows you to fetch and manage content efficiently. You can learn more about it at Hygraph API Reference.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 Compliant, ISO 27001 Certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection for all integrations. Learn more.

How does Hygraph protect sensitive data in integrations?

Hygraph provides robust security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. See security features.

Support & Troubleshooting

What support is available for integration setup and troubleshooting?

Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users can access detailed documentation, video tutorials, and the community Slack channel for further assistance. Contact support.

Use Cases & Benefits

Who can benefit from Hygraph integrations?

Hygraph integrations benefit developers, IT decision-makers, content creators, project managers, agencies, solution partners, and technology partners. Companies in industries such as eCommerce, media, SaaS, healthcare, travel, education, and more leverage Hygraph to modernize their tech stack and scale digital experiences. See case studies.

What business impact can Hygraph integrations deliver?

Hygraph integrations drive business impact by streamlining workflows, reducing operational costs, accelerating speed-to-market, and enabling scalable, consistent content delivery. Success stories include Komax achieving 3X faster time to market and Autoweb seeing a 20% increase in website monetization. Explore more success stories.

Performance & Optimization

How does Hygraph optimize content delivery performance?

Hygraph emphasizes optimized content delivery performance, which directly impacts user experience, engagement, and search engine rankings. Rapid content distribution and responsiveness help reduce bounce rates and increase conversions. Learn more.

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Docs

#Integrations

#Overview

Apps are a core aspect to Hygraph's extensibility. They extend the capabilities of your Hygraph project by bringing in functionality from tools and services you're accustomed to using within your workflows.

In this documentation section, you'll find step-by-step guides that will help you integrate Hygraph with a number of apps, as well as additional information on how to use those apps in your Hygraph project.

#Installing apps

You can install an app by selecting it from our Marketplace, where you can navigate the apps page to find what you're looking for, or filter them by category.

Apps in Hygraph MarketplaceApps in Hygraph Marketplace

Once you find the app that you want to integrate your Hygraph project with, you can click on its card to display the app details page. The details page contains everything you need to get started, such as basic app information and links to our step-by-step integration guides.

Simply click on the purple installation button to start.

In general, the installation process starts by prompting you to select which project and environment you want to install the app in, then authorizing the necessary permissions. The last step involves providing some information in your app's configuration page to ensure your project is linked to it. The information required there depends on the app, as different apps have different prerequisites. Each app integration guide details what that information is, and how to find it in the app you're integrating. Please take a look at our Section contents to learn about available apps.

#Modifying apps configuration

There are situations where you might want to change the information you initially provided in the configuration screen when you first installed an app. For instance, some apps require you to select models, asset types, or provide keys.

To edit this information, navigate to the Apps section of you Hygraph project, find the card of the app you need to edit information for, then click on the pencil icon.

Edit app informationEdit app information

Clicking on the pencil icon opens the configuration page, where you can edit the information that you provided during the initial configuration.

#Uninstalling apps

To uninstall an app, navigate to the Apps section of you Hygraph project, and click on the Uninstall app icon.

Uninstalling appsUninstalling apps

To ensure that you don't accidentally delete an app, you will need to confirm that you want to do this by typing the name of the app in a confirmation popup, then clicking on the Uninstall app button.

#Apps in cloned environments

When you clone an environment, any installed apps are also copied. However, for security purposes, cloned apps will be in an "incomplete setup" state.

To fully activate the app, you must manually re-enter sensitive details like passwords or API keys.

Once the setup is complete, the app will function just as it did in the original environment.

#Section contents

This section offers a contents map to help you readily find what you're looking for.

#Digital assets management

DocumentContents
Connect AprimoContains all the necessary information to integrate your Hygraph project with Aprimo.
Connect AWS S3Contains all the necessary information to integrate your Hygraph project with AWS S3.
Connect BynderContains all the necessary information to integrate your Hygraph project with Bynder.
Connect CloudinaryContains all the necessary information to integrate your Hygraph project with Cloudinary.
Connect ImgixContains all the necessary information to integrate your Hygraph project with Imgix.
Connect MuxContains all the necessary information to integrate your Hygraph project with Mux.
Connect Scaleflex FilerobotContains all the necessary information to integrate your Hygraph project with Scaleflex Filerobot.

#Headless commerce & ecommerce

DocumentContents
Connect BigCommerceContains all the necessary information to integrate your Hygraph project with BigCommerce.
Connect commercetoolsContains all the necessary information to integrate your Hygraph project with commercetools.
Connect ShopifyContains all the necessary information to integrate your Hygraph project with Shopify.

#Hosting & deployment

DocumentContents
Connect NetlifyContains all the necessary information to integrate your Hygraph project with Netlify.
Connect VercelContains all the necessary information to integrate your Hygraph project with Vercel.

#Localization

DocumentContents
Connect LokaliseContains all the necessary information to integrate your Hygraph project with Lokalise.
Connect CrowdinContains all the necessary information to integrate your Hygraph project with Crowdin.
Connect DeepLContains all the necessary information to integrate your Hygraph project with DeepL.
Connect EasyTranslateContains all the necessary information to integrate your Hygraph project with EasyTranslate.
Connect SmartlingContains all the necessary information to integrate your Hygraph project with Smartling.

#Miscellaneous

DocumentContents
Connect AdminixContains all the necessary information to integrate your Hygraph project with Adminix.
Connect PlasmicContains all the necessary information to integrate your Hygraph project with Plasmic.

#Product information management

DocumentContents
Connect AkeneoContains all the necessary information to integrate your Hygraph project with Akeneo.