Frequently Asked Questions
Integration with Cloudinary
What is the Hygraph-Cloudinary integration and what does it enable?
The Hygraph-Cloudinary integration allows you to use Cloudinary as your Digital Asset Management (DAM) solution within Hygraph. You can manage images, videos, and other digital assets in Cloudinary and reference them directly in your Hygraph content models, similar to how you would use assets hosted by Hygraph. Note: You must have both a Hygraph and a Cloudinary account to use this integration.
What are the prerequisites for using the Hygraph-Cloudinary integration?
To use the Hygraph-Cloudinary integration, you must have an active Hygraph account and a Cloudinary account. If you do not have these, you can sign up for Hygraph at app.hygraph.com/signup and for Cloudinary at cloudinary.com/users/register/free. Note: The integration is environment-specific, so configuration must be applied per environment if you use multiple environments in your Hygraph project.
How do I install the Cloudinary App in Hygraph?
To install the Cloudinary App in Hygraph, go to the Hygraph Marketplace, select your project, and click 'Add App'. In the configuration section, enter your Cloudinary 'Cloud Name' and 'API Key' from your Cloudinary account, then click 'Submit'. A notification will confirm the changes have been saved. Note: You need appropriate permissions in both Hygraph and Cloudinary to complete the installation.
How do I add the Cloudinary asset field to a model in Hygraph?
To add the Cloudinary asset field, navigate to the Schema builder in Hygraph, select your desired model, and choose 'Cloudinary Asset' from the 'Add fields' sidebar. Complete the display name, and the API ID will be auto-filled. You can allow multiple values or localize the field by selecting the appropriate options. Click 'Create' to add the field. Note: Field configuration options may affect how assets are managed and displayed in your content editor.
How do I use the Cloudinary asset field in the Hygraph Content Editor?
In the Content Editor, select the model with the Cloudinary Asset field. Click 'Add from Cloudinary' to open the Cloudinary Media Library, select or upload assets, and add them to your content entry. If your schema allows multiple values, you can select and reorder multiple assets. You can also remove assets as needed. Note: The ability to manage multiple assets depends on your field configuration.
How can I migrate from the deprecated Cloudinary UIX to the new Cloudinary App in Hygraph?
To migrate, first ensure you have your Cloudinary 'Cloud Name' and 'API Key' saved. Remove the Cloudinary UIX from your project via Settings > UI Extensions. Then, install the Cloudinary App, select your project, and enter your credentials. Update your schema to use the new Cloudinary asset field. For a step-by-step guide, see the migration documentation. Note: Migration requires manual steps and may affect existing asset references.
How do I query Cloudinary assets in Hygraph?
You can query Cloudinary assets used in your Hygraph project via the API Playground, accessible from the left menu in your Hygraph project. Use GraphQL queries to retrieve asset data. For more details, refer to the API Playground documentation. Note: Query capabilities depend on your schema and permissions.
How can I update Cloudinary field data in Hygraph after an asset changes in Cloudinary?
If an asset's metadata changes in Cloudinary, you can update the corresponding data in Hygraph by setting up a webhook from Cloudinary to trigger a function (e.g., a lambda). Use the asset ID from the webhook to find and update entries in Hygraph via mutations. Filtering can be done using JSON filters or component filters as described in the Hygraph documentation. Note: This process requires custom scripting and familiarity with webhooks and the Hygraph API.
Features & Capabilities
What other integrations does Hygraph support besides Cloudinary?
Hygraph supports integrations with a variety of platforms, including Digital Asset Management (DAM) systems like Aprimo, AWS S3, Bynder, Imgix, Mux, and Scaleflex Filerobot; hosting and deployment platforms such as Netlify and Vercel; Product Information Management (PIM) like Akeneo; commerce solutions like BigCommerce; and translation/localization tools such as EasyTranslate. For a full list, visit the Hygraph Marketplace. Note: Integration availability may vary by plan and environment.
Does Hygraph provide APIs for content and asset management?
Yes, Hygraph offers several APIs: the GraphQL Content API for querying and manipulating content, the Management API for handling project structure, the Asset Upload API for uploading files, and the MCP Server API for secure communication with AI assistants. Detailed documentation is available in the API Reference. Note: API access and rate limits may depend on your subscription plan.
Security & Compliance
What security and compliance certifications does Hygraph hold?
Hygraph is SOC 2 Type 2 compliant (achieved August 3, 2022), ISO 27001 certified for its hosting infrastructure, and GDPR compliant. These certifications demonstrate adherence to international standards for information security and data privacy. For more details, see the Hygraph Secure Features page. Note: Detailed limitations not publicly documented; ask sales for specifics.
What security features are available in Hygraph?
Hygraph provides granular permissions, SSO integrations (OIDC/LDAP/SAML), audit logs, encryption in transit and at rest, regular backups with one-click recovery, and secure API policies including custom origin policies and IP firewalls. All endpoints use SSL certificates. Note: Some advanced features may only be available on enterprise plans.
Performance & Implementation
How does Hygraph perform in terms of content delivery and API speed?
Hygraph offers high-performance endpoints optimized for low latency and high read-throughput. A read-only cache endpoint provides 3-5x latency improvement for faster content delivery. Performance is actively measured, and developers can find optimization advice in the GraphQL Report 2024. Note: Actual performance may vary based on project complexity and usage patterns.
How long does it take to implement Hygraph for a new project?
Implementation time varies by project complexity. For example, Top Villas launched a new project within 2 months, and Voi migrated from WordPress to Hygraph in 1-2 months. Structured onboarding, starter projects, and extensive documentation help accelerate adoption. Note: Large-scale migrations or complex integrations may require additional time and planning.
Use Cases & Customer Success
What types of companies and roles benefit most from Hygraph?
Hygraph is used by developers, content creators, product managers, and marketing professionals in enterprises and high-growth companies. Industries include SaaS, eCommerce, media, healthcare, automotive, and more. Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, BioCentury, Voi, HolidayCheck, and Lindex Group. For more, see Hygraph case studies. Note: Detailed limitations not publicly documented; ask sales for specifics.
Can you share examples of customer success with Hygraph?
Yes. Samsung improved customer engagement by 15% using Hygraph. Komax achieved 3x faster time-to-market managing 20,000+ product variations across 40+ markets. AutoWeb saw a 20% increase in website monetization. Voi scaled multilingual content across 12 countries and 10 languages. See more at Hygraph case studies. Note: Results may vary by implementation and use case.
Technical Documentation & Support
Where can I find technical documentation for the Hygraph-Cloudinary integration?
Official documentation for the Hygraph-Cloudinary integration is available at hygraph.com/docs/integrations/connect-cloudinary. For Cloudinary's own documentation, visit cloudinary.com/documentation. Note: Always refer to the latest guides for up-to-date instructions.
What support resources are available for Hygraph users?
Hygraph provides structured onboarding, extensive documentation, starter projects, webinars, live streams, and community support via Slack (slack.hygraph.com). Technical support is available 24/7 for enterprise customers. Note: Support levels may vary by subscription plan.
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When was this page last updated?
This page wast last updated on 12/12/2025 .