Frequently Asked Questions

Roles & Permissions in Hygraph

What are system roles in Hygraph and what permissions do they provide?

System roles are the default roles in Hygraph and cannot be edited or deleted. There are five standard system roles: Owner (admin rights plus billing and project deletion), Admin (developer rights plus team and project management), Developer (editor rights plus model and enum management), Editor (contributor rights plus content deletion), and Contributor (can create and update content). Only Admins or Owners can view and assign these roles. Note: System roles are fixed and cannot be customized.

How do custom roles work in Hygraph and who can create them?

Custom roles allow Project Admins and Owners to create roles with tailored permissions for each user. These roles are fully adjustable and can be configured for granular access to models, locales, stages, and environments. Custom roles are only available on enterprise plans. Note: If 'Read' permissions are not selected, users cannot open content entries. Custom roles are not available on non-enterprise plans.

What is the difference between content permissions and management API permissions in Hygraph?

Content permissions are environment-specific, meaning their configuration applies per environment. Management API permissions are global and apply to the entire project. For example, a role with 'read models' management permission can do so across all environments in the project. Note: This distinction is important for projects with multiple environments.

How do I assign team members to roles in Hygraph?

To assign a team member to a role, select 'Assign members' for the desired role, choose team members using checkboxes, and click 'Assign.' If the member is not yet invited, navigate to 'Members' and invite them. Note: All team members must be assigned to a role to access the project.

How can I edit or delete custom roles in Hygraph?

To edit a custom role, click on the role in the table and adjust permissions as needed. To delete a custom role, select 'Delete role' from the context menu and confirm the action. Note: System roles cannot be deleted or edited.

What types of permissions can be set for roles in Hygraph?

Permissions include Read, Create, Update, Delete, Publish, Unpublish, and Read versions. These can be set per model, locale, stage, and environment for custom roles. For referenced models, minimum permissions (Read and Update) must be set for all sub-models. Note: Granular permissions require careful setup to avoid access issues.

How do I set up permissions by model, locale, stage, or environment?

Permissions can be restricted to a single model, locale, stage, or environment. For example, you can set a role to have read-only access on the master environment and publishing rights on a secondary environment. For locales, permissions must include the default locale. Note: Selecting multiple models at once is only supported if 'All' is chosen; otherwise, set up separate roles per model.

Can I use conditions to further restrict permissions in Hygraph?

Yes, you can use conditions to grant users access to specific content entries or fields, such as by content entry ID. Setting up conditions requires some GraphQL knowledge. Note: Advanced permission conditions may require developer expertise.

How do I view all permissions assigned to a role?

Select 'View Permissions' from the context menu for any role to see all granted Content & Management API permissions. Permissions can be sorted and filtered by action, model, locale, and stage. Note: Permissions for system roles are read-only; only custom roles can be edited.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for hosting infrastructure, and GDPR compliant. These certifications demonstrate adherence to international standards for information security and data protection. Note: For more details, visit the Hygraph Secure Features page.

What security features are available for managing roles and permissions in Hygraph?

Hygraph provides granular permissions, SSO integrations (OIDC/LDAP/SAML), audit logs, encryption in transit and at rest, regular backups, and secure API access with custom origin policies and IP firewalls. Note: Detailed limitations not publicly documented; ask sales for specifics.

Features & Capabilities

What integrations does Hygraph support?

Hygraph supports integrations with DAM systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), hosting platforms (Netlify, Vercel), PIM (Akeneo), commerce (BigCommerce), translation (EasyTranslate), and more. For the full list, visit the Hygraph Marketplace. Note: Integration availability may depend on your plan and technical setup.

What APIs does Hygraph provide for managing content and permissions?

Hygraph offers a GraphQL Content API (for querying and manipulating content), Management API (for project structure), Asset Upload API, and MCP Server API (for AI assistant integration). See the API Reference documentation for details. Note: API usage may require technical expertise.

Implementation & Ease of Use

How easy is it to set up and manage roles and permissions in Hygraph?

Hygraph's interface is designed to be intuitive for both technical and non-technical users. Customers report that the UI is easy to use, setup is straightforward, and changes are reflected instantly on the front end. Granular roles and permissions help prevent mistakes and streamline workflows. Note: Advanced permission setups (e.g., conditions) may require GraphQL knowledge.

Where can I find technical documentation for roles and permissions in Hygraph?

Comprehensive documentation is available at Roles and Permissions Guide, with additional resources on Permissions, Authorization, and API Access. Note: Some advanced topics may require developer-level understanding.

Limitations & Best Practices

What are the limitations when managing roles and permissions in Hygraph?

System roles cannot be edited or deleted. Custom roles are only available on enterprise plans. Selecting multiple models at once is only supported if 'All' is chosen; otherwise, separate roles must be created. Advanced conditions require GraphQL knowledge. Note: For further limitations, consult the documentation or contact support.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

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#Roles and permissions

Roles are a critical part of ensuring the safety of the data stored in a CMS, creating efficient workflows, building independent teams. Each role has specific permissions which determine what the user is allowed to perform and view in the CMS.

With some roles in Hygraph, you do not see the developer functionality, which declutters the interface and makes sure you only see what is relevant to your role.

Roles and Permissions overviewRoles and Permissions overview

#System roles

System roles are the default roles in Hygraph, and cannot be edited or deleted.

There are five standard system roles in Hygraph. As part of the content team, the Owner, Editor, and Contributor roles are relevant to you.

Each role has its own set of predefined permissions, as follows:

RoleRights
OwnerAdmin + Ability to change billing and to delete projects
AdminDeveloper + Ability to manage teams and create, update projects.
DeveloperEditor + Ability to create, update and delete models and enums.
EditorContributor + Ability to delete content.
ContributorAbility to create and update content.

Since every team is different and sometimes people wear more than one hat in the company, it is possible to create custom roles.

#Custom roles

Custom Roles will let you create roles that match the functionality that they need, without having to see features they don't need. Custom roles can only be created by Project Admins and Owners. These roles are fully adjustable to provide maximum flexibility in permissions for each user working on the project.

When creating custom roles, it is important to remember to select all of the Read permissions - read and read versions - in order for the user to have the required basic functionality. If Read permissions are not selected, the user won't be able to open a content entry.

You can find roles and permissions under settings. Click here to read more about custom roles permissions.

#Add custom role

Add custom roleAdd custom role

To add a custom role, click on the + Add custom role button, located at the top right corner of the custom roles form. The Create role screen will pop up as a result.

Add a role screenAdd a role screen

Add the name of the role in the Name field, and optionally add a description in the Description field. Once you've completed this, click on the Create button to add the new custom role to the form.

Now that you've added the custom role to your project, you can select the following options in the context menu:

#Edit custom role permissions

To edit custom role permissions, click on the role on the table. The permissions screen for that role will display as a result.

Edit custom role permissionsEdit custom role permissions

In addition to the actions for the regular View Permissions screen - described here - you can add Content Permissions, and edit Management API Permissions.

#Add Content Permissions

To add Content Permissions, click on the + Add permission button. The Add permission screen will pop up as a result:

Add Content permissionsAdd Content permissions

Use the Model dropdown to select the model that permissions will be applied to. By default, the action rules will be applied to all the models in your project. However, you can choose to restrict the permissions to only one model.

Next, use the checkboxes to select which content permissions should be assigned to the custom role. When you select a checkbox, additional options might display, such as dropdowns to select Locales and Stages. This will help you customize your roles further, as the configuration is extremely granular.

NamePermissions
ReadMinimum permission required to be able to view content entries.
CreatePermission to create new content entries and save it.
UpdatePermission to make some changes to already existing content entries and save the changes.
DeletePermission to delete a content entry.
PublishPermission to publish content.
UnpublishPermission to unpublish content.
Read versionsPermission to view versions of content.

You have the option to use the Reset button located at the bottom left corner of the screen to reset the permissions to their default state.

Once you have set the permissions for the role, click on Create to save.

#Edit Management API Permissions

To edit Management API Permissions, use the switches. By default, the screen shows only the permissions that are enabled, to see the full list click on Show all available permissions instead at the top of the form.

Edit Management API permissions
  • Basic Read permissions are selected by default, as they are necessary for the user to have the required basic functionality. You can edit this - if needed - and select other permissions as well.
  • If you use the checkboxes to select more than one of the enabled permissions, the Disable selected bulk action appears at the top of the table.
  • If you use the checkboxes to select more than one of the disabled permissions, the Enable selected bulk action appears at the top of the table.
  • The Show all permissions link at the top of the table displays all permissions, enabled and disabled. After clicking on it, the link at the top of the table will say Show enabled permissions, and clicking on it returns you to the view where only enabled permissions are visible.

#Delete a custom role

While system roles cannot be deleted, custom roles can. To delete a custom role, select the Delete role option from the context menu.

Delete a custom roleDelete a custom role

As this action cannot be reverted, a confirmation screen will pop up.

Delete a custom role - confirmationDelete a custom role - confirmation

Click on the Delete button to confirm.

#Assign members

Follow these instructions to assign a team member to a role:

Assign members to a custom role
  1. Click on the Assign members option for the role you want to add members to.
  2. Select one or more team members using the checkboxes.
  3. Click Assign.

If the person you want to assign to the role has not yet been invited to the project, you can navigate to Members and invite them.

#View permissions

To view all the Content & Management API permissions associated to a role, select the View Permissions option from the context menu. A screen will display listing all the granted permissions for that role.

You can sort the permissions alphabetically by model or action, and you can filter them by actions, models, locales, and stages.

You also have the option to assign new members to the current role from this screen, by clicking on the Assign members button located at the top right corner of the screen. Clicking on this button triggers the Assign member flow that we described in the previous section.

#Removing a user

You can remove team members from a specific role in Project settings > Team > Members.

Check out this document to learn more.

#Examples

This document section provides some examples for different setups.

#Read-only user

This example shows the setup of a read-only permission on all models, on all locales and stages.

Read-only userRead-only user

Content API permissions:

  • Model dropdown: Select all.
  • Read: Select this rule for all locales and all stages.
  • Read versions: Select this rule.

For this type of read-only permission set up, the Management API Permissions will have already been pre-selected - by default - and you do not have any further setup to do.

#Read and publish setup

For a Read and Publish permissions setup, you must first set up the Content API permissions.

Read and publish setupRead and publish setup

Content API permissions:

  • Model dropdown: Select all.
  • Read: Select this rule for all locales and all stages.
  • Publish: Select this rule from all stages, to all destination stages, with all locales.
  • Read versions: Select this rule.

Once the Content API permissions are set, use the checkboxes below to select the following Management API Permissions:

  • Update published entries
  • Create new entries
  • Publish non published entries
  • Update existing non published entries
  • Delete existing entries

#Setup by models

You can choose to restrict the permissions to access only one model.

To do that you should click on the Model dropdown menu, and select the model desired for this custom role.

Setup by modelsSetup by models

#Setup by locales

If your project has several locales, then you can set up the permissions on all locales, only one, or several ones.

Setup by localesSetup by locales

When selecting a rule, simply select the locale or locales you wish to grant access to from the dropdown menu.

#Setup by content stage

Your project is created with two content stages by default (DRAFT and PUBLISHED). If your project had a QA stage, for instance, you could choose to restrict the permissions to DRAFT stage, or only allow a role to publish from the DRAFT stage to an intermediate QA stage before publishing.

Setup by content stageSetup by content stage

Simply use the dropdown menus to select From stages and To stages.

#Setup by environment

Every Hygraph project has its main environment, or master environment. By default, when creating a content based permission, the role will be created on all your environments at the same time, in an identical way.

However, you can set up different permissions per environment. For instance, you can set up a role that allows users to publish on a secondary environment and has read-only permissions on the master environment.

To set up the use case described above, follow these steps:

  1. Go to your master environment
  2. Set up a role on the master environment as a read-only role, as described here.
  3. Go to your second environment.
  4. Go to the custom role you have just created, and select View Permissions from the context menu, so you can edit them.
  5. Edit the Content API Permissions: To the Read permissions, you will add the Publishing and Unpublishing permissions.
  6. Edit the Management API Permissions: At the moment only Read permissions are selected, so you will have to add the Publishing permissions, as described here.

#Conditions

You can use conditions to grant some users less access than others. For the following example, imagine you want to set up the role permission for one model only and, additionally, you want users in this role to have access to only one content entry of this model and fields related to it.

You can do this by using content conditions. You can use fields like id for certain content entries to grant users in this role the ability to create/update/delete/publish a specified entry. The setup would be then similar to this example:

ConditionsConditions

The condition shown above would grant the user permission to read the content entry with this particular id.

#Resources

You might find the following documents useful:

  • Permissions: This document contains information on permissions, how they work, and their limits.
  • Authorization: This document contains information on public API permissions, permanent auth tokens, and API endpoints.
  • API access: This document covers the API access section of the Hygraph app as well as its subsections: Endpoints, Content API, and Permanent auth tokens.