The Backup & Recovery feature in Hygraph is an enterprise add-on that allows project admins to roll back their main environment to a previous working version within seconds in case of unintentional deletions. It provides automatic daily backups of the project's master environment, with up to a 7-day retention period. Note: This feature is only available for enterprise customers and requires contacting sales to enable. Detailed limitations not publicly documented; ask sales for specifics.
How does the backup process work in Hygraph?
When enabled, Hygraph automatically creates daily backups of the master environment during non-working hours. These backups are retained for up to 7 days. Project admins can view the next scheduled backup, retention details, and a list of all available backups. Note: Only the master environment is backed up, and backups are only available for 7 days.
What can be restored with Hygraph's Backup & Recovery?
Hygraph's Backup & Recovery restores content, assets, and schema from the master environment. Recovery can be performed within seconds, either as a new environment or by promoting the backup to master. Note: Asset URLs will change after recovery, which may require updating references in external systems.
How do I recover a backup in Hygraph?
To recover a backup, project admins select the desired backup and choose between two options: 'Recover backup only' (creates a new environment from the backup) or 'Recover backup & promote to master' (replaces the current master environment with the backup). The process takes only a few seconds. Note: You must choose a name for the demoted master environment if promoting a backup to master.
What happens to asset URLs after a backup recovery?
After recovering a backup as a new environment, asset URLs will change because the base environment ID in the URL is updated. The asset ID remains the same, so you can search and replace the old environment ID with the new one in your code or external systems. Note: If asset URLs are hardcoded or referenced externally, you must update them to avoid broken links.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 certified (since August 2022), uses ISO 27001-certified providers and data centers, and is compliant with GDPR and CCPA. These certifications ensure high standards for information security and privacy. Note: For more details, visit Hygraph's security features page.
Implementation & Technical Details
How long does it take to implement Hygraph and its Backup & Recovery feature?
Implementation time depends on project complexity. Simple use cases can be set up within a few days, while more complex scenarios may take longer. Hygraph provides pre-configured starter projects, structured onboarding, and extensive documentation to accelerate setup. Note: Backup & Recovery is only available for enterprise customers and requires sales activation.
Where can I find technical documentation for Hygraph's Backup & Recovery?
Who should use Hygraph's Backup & Recovery feature?
Backup & Recovery is designed for enterprise customers who need to protect critical content, assets, and schemas from accidental deletions or data loss. It is especially valuable for organizations with complex content operations, regulatory requirements, or high-availability needs. Note: Not available for non-enterprise plans.
What are the limitations of Hygraph's Backup & Recovery feature?
Limitations include: backups are only retained for 7 days, only the master environment is backed up, and asset URLs change after recovery, requiring updates in external systems. Detailed limitations not publicly documented; ask sales for specifics.
General Product Information
What is Hygraph?
Hygraph is a GraphQL-native headless CMS designed to help businesses deliver digital experiences at scale. It supports content federation, multi-channel delivery, and integrates with modern tech stacks. Note: For backup & recovery, only enterprise customers have access to this feature.
In the case of unintentional deletions, Backup & Recovery allows project admins to roll back their main environment to a previous working version within seconds.
Since backups are created as a new environment, the asset URLs will be different. Make sure to check for asset URLs stored in other places, such as source code or external systems.
Please note that, while in the past every single handle would have been updated, with the new asset system only the base URL changes on cloned environments.
In the case of unintentional deletions, Backup & Recovery allows project admins to roll back their main environment to a previous working version within seconds.
Since backups are created as a new environment, the asset URLs will be different. Make sure to check for asset URLs stored in other places, such as source code or external systems.
Please note that, while in the past every single handle would have been updated, with the new asset system only the base URL changes on cloned environments.
