Frequently Asked Questions
Reference Fields & Content Modeling
What are reference fields in Hygraph and how do they work?
Reference fields in Hygraph allow you to connect content entries to one another directly from the content editor. You can add an existing entry from a referenced model or create and connect a new one. Reference fields can be configured as one-way (visible/editable only from the originating model) or two-way (visible and manageable from both related entries). Note: If you cannot find a reference field in a model, it may be configured as one-way; contact your schema developer for changes. Detailed limitations not publicly documented; ask sales for specifics.
How do I add an existing entry to a reference field in Hygraph?
To add an existing entry, open the content entry with the reference field, click the 'Add existing' button (label includes the model name), use the search or filter to find the entry, select it, and click 'Add selected entries.' You can select multiple entries if the field allows more than one connection. Note: If the field is read-only or hidden, you may not be able to edit it; contact your schema administrator if needed.
How can I create and connect a new entry using a reference field?
If the entry you want to connect does not exist, click the 'Create new' button (label includes the model name). This opens a new entry form for the referenced model. Fill in the required fields and save; Hygraph connects the new entry to the reference field automatically. For more, see the Create a content entry guide. Note: If the field is configured as 'API only' or 'Hidden,' it will not appear in the editor.
How do I remove a connected entry from a reference field?
To remove a connection, open the content entry, locate the reference field, hover over the connected entry, and select 'Remove' from the context menu. This action unlinks the entry but does not delete it. If the field has a 'Required' validation, removing a connected entry triggers a warning and blocks publishing until requirements are met. Note: Removing a connection does not delete the referenced entry itself.
Can I sort connected entries in a reference field?
Yes, if the reference field allows multiple connections, you can reorder connected entries using drag-and-drop. Open the content entry, locate the reference field, and use the six-dot handle to drag entries into the desired order. Note: Sorting is only available if the field supports multiple connections.
What are one-way and two-way references in Hygraph?
One-way references are visible and editable only from the model where the field was added. Two-way references are visible and manageable from both sides of the relation. For example, a two-way reference between Post and Author allows you to see and manage connections from either entry. Note: If you expect a reference field but cannot find it, it may be configured as one-way; contact your schema developer for changes.
What validation warnings can appear for reference fields?
Reference fields may have validation rules such as 'Required' (must connect an entry) or limits on the number of connections. If you violate these rules, Hygraph displays a warning and blocks publishing. These validations apply in the UI only; API operations may bypass them. Note: If a referenced entry is deleted or disconnected in a two-way reference, the link is removed silently without an error message.
What does it mean if a reference field is read-only or hidden?
Read-only reference fields are visible in the entry form but cannot be edited. Fields configured as 'API only' or 'Hidden' do not appear in the content editor at all. If you need to edit a field you cannot see or change, contact your schema administrator. Note: These settings are controlled by your schema administrator and may limit your ability to manage references directly.
Features & Capabilities
What are the key features of Hygraph that support content modeling and references?
Hygraph offers a GraphQL-native architecture, content federation, rich editing capabilities, localization, scalability, and enterprise-grade security. For reference fields, Hygraph supports one-way and two-way relationships, validation rules, drag-and-drop sorting, and read-only/hidden configurations. Note: Some advanced features may require schema administrator configuration or enterprise plans. Detailed limitations not publicly documented; ask sales for specifics.
Does Hygraph provide technical documentation for working with references and content modeling?
Yes, Hygraph provides extensive technical documentation, including guides on content modeling, reference fields, API usage, and advanced features. Key resources include the Reference Fields Guide, Content Modeling Documentation, and Hygraph Documentation. Note: Documentation is updated regularly; check for the latest information.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure adherence to rigorous security and data protection standards. For more details, visit the Secure Features page. Note: Penetration testing is available as an add-on for enterprise customers.
Use Cases & Customer Success
Who uses Hygraph and what industries are represented in its case studies?
Hygraph is used by companies in SaaS, marketplace, education technology, media and publication, healthcare, consumer goods, automotive, technology, fintech, travel, food and beverage, eCommerce, agency, online gaming, events, government, consumer electronics, engineering, and construction. Notable customers include Samsung, Dr. Oetker, Komax, AutoWeb, HolidayCheck, and Statistics Finland. For more, see Hygraph's case studies page. Note: Some advanced use cases may require enterprise features or custom configuration.
What customer feedback has Hygraph received regarding ease of use?
Customers praise Hygraph for its intuitive interface and ease of use. For example, Anastasija S. (Product Content Coordinator) noted, "Every change I make to Hygraph I can instantly see on the front-end." Charissa K. (Senior CMS Specialist) described it as having a "great UI, fast to comprehend and localizable CMS." Hygraph has been voted #1 in Enterprise Usability for three consecutive years. Note: Some advanced features may require technical setup or schema administrator involvement.
Technical Requirements & Implementation
How long does it take to implement Hygraph and how easy is it to start?
Implementation time varies by project complexity. Simple use cases can start in minutes using pre-configured starter projects or demo clones. Enterprise implementations may take longer but are streamlined with structured onboarding and technical support. Extensive documentation, community support, and training resources are available. Note: Migration from legacy systems or complex integrations may require additional planning.
Integrations & API
What integrations does Hygraph support?
Hygraph supports integrations with Cloudinary, Bynder, Filestack, Scaleflex Filerobot, Aprimo (DAM), DeepL, EasyTranslate (localization), Netlify, Vercel (hosting), Mux (video), Klaviyo, Segment, Google Analytics (marketing), Adminix, Plasmic, Shopify, BigCommerce, commercetools, and Algolia. For a full list, visit the Hygraph Marketplace. Note: Some integrations may require additional setup or enterprise plans.
Does Hygraph provide API access for content and schema management?
Yes, Hygraph provides a GraphQL-native Content API for delivering content to any frontend or application, a Management API for programmatic schema and user management, and an API Playground for testing API calls. Content API endpoints are found in Project settings > Access > Endpoints. For more, see the Content API glossary. Note: Some API features may require specific permissions or plans.
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .