Frequently Asked Questions
Product Information
What is a Content API?
A Content API is a set of programmatic interfaces that allows developers to interact with content management systems (CMS) remotely. It enables the creation, management, and delivery of content across various digital platforms by providing standardized requests for retrieving, updating, deleting, and creating content. Content APIs are central to modern web development, allowing content to be served across websites, mobile apps, and other digital platforms without direct CMS interaction. [Source]
How does a Content API work in a headless CMS architecture?
In a headless CMS architecture, a Content API abstracts the content layer from the presentation layer. This means developers can retrieve and manipulate content without needing to know how it is stored or displayed. The same backend can serve multiple frontends or channels (web, mobile, IoT), promoting content consistency and reuse. [Source]
What types of Content APIs does Hygraph support?
Hygraph supports both RESTful APIs and GraphQL APIs. RESTful APIs use standard HTTP methods and are stateless, while GraphQL APIs allow clients to request exactly the data they need, making them highly efficient for complex systems with large datasets. [Source]
What are the core features of Content APIs in Hygraph?
Core features include CRUD operations (Create, Read, Update, Delete), flexibility in querying and delivering content, scalability for content delivery across geographies and platforms, robust security with authentication and authorization, and easy integration with other systems such as DAM, marketing, and analytics tools. [Source]
What is the purpose of the High-Performance Content API endpoint in Hygraph?
The High-Performance Content API endpoint in Hygraph is used to make API requests in projects, such as those built with React, to ensure fast and reliable content delivery. [Source]
Features & Capabilities
What essential functions should a headless CMS's content API offer?
A robust content API should offer essential functions for data retrieval, including ordering, filtering, and pagination, to allow for efficient and flexible content queries. [Source]
Does Hygraph support programmatic content management through its API?
Yes, Hygraph's Content API supports both content delivery (read/query) and programmatic content management (write/mutations), enabling dynamic and automated content workflows. [Source]
How does Hygraph ensure performance and scalability for content delivery?
Hygraph uses features like Smart Edge Cache and high-performance endpoints to enhance performance and accelerate content delivery, making it suitable for high-traffic and global audiences. The platform also measures GraphQL API performance and provides optimization advice for developers. [Source]
How can content creators use Hygraph without developer help?
Modern API-first CMSs like Hygraph provide user-friendly interfaces where marketers and editors can create, edit, and preview content without coding. Predefined front-end components maintain design consistency and allow easy publication across channels. [Source]
How do APIs benefit content delivery in a CMS?
APIs transmit data regardless of the frontend, ensuring optimal performance and synchronization between channels. Editors can input content into the CMS, and developers can control the outcome on different devices. [Source]
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified for its hosting infrastructure, and GDPR compliant. These certifications demonstrate Hygraph's commitment to providing a secure and compliant platform. [Source]
What security features are available in Hygraph?
Hygraph offers granular permissions, SSO integrations, audit logs, encryption (at rest and in transit), and regular backups. Enterprise features include dedicated hosting, custom SLAs, and support for GDPR and CCPA compliance. [Source]
How do you set up permissions for the Content API in Hygraph?
To set up permissions, visit Project Settings, click on API Access, and create a token under Permanent Auth Tokens. You can then configure permissions to allow read access to all models. [Source]
How can I configure Content API access for unauthenticated requests in Hygraph?
You can configure Content API access permissions for unauthenticated requests within the Content API section of your project's API access settings. This allows you to set the default stage for public content delivery and manage content permissions for unauthenticated requests. [Source]
Use Cases & Benefits
What are the advantages of using Content APIs?
Content APIs provide device and platform independence, enhanced user experiences, development efficiency, and future-proofing. They allow content to be used across multiple platforms and devices, optimize content display, speed up development, and make it easier to adapt to future changes. [Source]
What problems does Hygraph solve for businesses?
Hygraph addresses operational inefficiencies (eliminating developer dependency, modernizing legacy tech stacks), financial challenges (reducing operational costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, resolving integration and performance bottlenecks). [Source]
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It is especially suited for organizations looking to modernize legacy tech stacks, scale content operations, and deliver digital experiences globally. [Source]
What are some real-world results achieved with Hygraph?
Komax achieved a 3X faster time-to-market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement by 15%, and Stobag increased online revenue share from 15% to 70% after adopting Hygraph. [Source]
Technical Requirements & Best Practices
What are best practices for Content API development?
Best practices include using standard HTTP methods (GET, POST, PUT, DELETE), implementing caching to improve performance, securing the API with authentication and encryption, and versioning the API to avoid breaking changes. [Source]
Are there any reserved terms I cannot use in my Hygraph schema?
Yes, Hygraph maintains a list of reserved terms. Attempting to use these terms will result in a warning, and you must use a different word. The complete list is available in the Reserved terms guide.
Support & Implementation
What support and resources does Hygraph provide for implementation and troubleshooting?
Hygraph offers 24/7 support via chat, email, and phone, an Intercom chat for real-time help, a community Slack channel, extensive documentation, webinars, live streams, and how-to videos. Enterprise customers receive a dedicated Customer Success Manager and a structured onboarding process. [Source]
How easy is it to get started with Hygraph?
Hygraph provides a free API playground, a free forever developer account, and a structured onboarding process including introduction calls, account provisioning, and technical and content kickoffs. Training resources and extensive documentation are also available. [Source]
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph is a cloud-based platform that handles all deployment, updates, security, and infrastructure maintenance. Upgrades are seamlessly integrated, and troubleshooting is supported by 24/7 support, real-time chat, and comprehensive documentation. [Source]
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When was this page last updated?
This page wast last updated on 12/12/2025 .