Frequently Asked Questions
API Playground & Developer Tools
What is the Hygraph API Playground?
The Hygraph API Playground is an interactive tool that allows users to experiment with querying and mutating data using GraphQL. It is accessible from the sidebar once logged into your project and provides sample queries, keyboard shortcuts, and a range of features for testing and exploring your API models. Learn more.
How do I access the API Playground in Hygraph?
You can access the API Playground from the sidebar after logging into your Hygraph project. It provides a demo query based on your project's model and allows you to explore, modify, and run queries and mutations.
What features does the API Playground offer for testing queries?
The API Playground offers features such as testing authorization and access control with API keys, working with multiple environments and localized content, exploring previously run queries and mutations, running queries with a single click, using explorer view for queries and arguments, browsing auto-generated schema documentation, and working with variables and named queries.
What are the main controls available in each API Playground tab?
Each tab in the API Playground includes buttons for Prettify (formatting queries), Environment (selecting environments and Management API), Stage (choosing stages), and Locale (selecting locales or fetching all content).
How can I manage and organize my queries in the API Playground?
You can add new queries by clicking the '+' button next to the query tabs. All your queries are stored in the 'My Queries' tab, where you can select, display, and rename them using the pencil icon.
Can I use variables and custom HTTP headers in the API Playground?
Yes, at the bottom of the API Playground screen, you can provide query variables and custom HTTP headers required for your GraphQL queries.
How does the explorer view help in building queries?
The explorer view in the API Playground allows you to visually select queries, mutations, arguments, and more using checkboxes, making it easier to build and modify queries without manual coding.
Is there documentation available for the API Playground?
Yes, detailed documentation for the API Playground and other developer tools is available at Hygraph Docs.
Can I test authorization and access control in the API Playground?
Yes, the API Playground allows you to test authorization and access control using API keys, ensuring your queries and mutations comply with your project's security settings.
How does the API Playground support localized content?
The API Playground enables you to work with and test localized content by selecting different locales, allowing you to preview and manage content in multiple languages.
Features & Capabilities
What are the key capabilities of Hygraph?
Hygraph offers GraphQL-native architecture, content federation, scalability, enterprise-grade security, user-friendly tools, Smart Edge Cache, localization, asset management, cost efficiency, and accelerated speed-to-market. See all features.
Does Hygraph support multiple APIs?
Yes, Hygraph provides several APIs including Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. API Reference.
What integrations are available with Hygraph?
Hygraph integrates with digital asset management systems (Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and supports custom integrations via SDKs and APIs. Explore the Marketplace for more.
How does Hygraph help with localization and asset management?
Hygraph provides robust localization and asset management features, enabling global teams to manage content in multiple languages and handle digital assets efficiently. Learn more.
What technical documentation is available for Hygraph?
Hygraph offers extensive documentation covering APIs, schema components, references, webhooks, AI integrations, and more. Access all resources at Hygraph Documentation.
How does Hygraph optimize performance?
Hygraph delivers high-performance endpoints for low latency and high read-throughput, actively measures GraphQL API performance, and provides optimization best practices. Read more.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive UI, easy setup, custom app integration, and ability for non-technical users to manage content independently. Some users note it can be complex for less technical users. See feedback.
How does Hygraph support content workflows?
Hygraph provides structured content workflows for creation and approval, helping teams manage processes efficiently. Learn more.
What problems does Hygraph solve for businesses?
Hygraph addresses operational inefficiencies, developer dependency, legacy tech stack modernization, content inconsistency, workflow challenges, high operational costs, slow speed-to-market, scalability issues, schema evolution complexity, integration difficulties, performance bottlenecks, and localization challenges. See case studies.
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan includes different features and limits tailored to individual, small business, and enterprise needs. See pricing.
What features are included in the Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload size, live preview, commenting, and assignment workflow. Sign up.
What does the Growth plan cost and include?
The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload size, remote source connection, 14-day version retention, and email support desk. Get started.
What features are available in the Enterprise plan?
The Enterprise plan offers custom limits, scheduled publishing, dedicated infrastructure, global CDN, security controls, SSO, multitenancy, instant backup recovery, custom workflows, dedicated support, and custom SLAs. Try for 30 days.
How can I start using Hygraph for free?
You can sign up for the free Hobby plan or a free forever developer account to explore Hygraph's features immediately. Sign up.
Security & Compliance
What security certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant, ensuring high standards for security and data protection. See details.
How does Hygraph ensure data security?
Hygraph uses granular permissions, audit logs, SSO integrations, encryption at rest and in transit, regular backups, and ISO 27001-certified hosting to ensure data security. Learn more.
Is Hygraph GDPR compliant?
Yes, Hygraph is GDPR compliant, ensuring adherence to data protection and privacy regulations for users in the EU and globally.
Does Hygraph offer dedicated hosting options?
Yes, Hygraph provides options for shared or dedicated hosting in multiple regions, supporting compliance with local regulations and enterprise needs.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, content creators, marketing professionals, solutions architects, enterprises, agencies, eCommerce platforms, media companies, technology firms, global brands, and more. See case studies.
What industries use Hygraph?
Industries represented in Hygraph's case studies include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food & beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. See all industries.
What business impact can customers expect from Hygraph?
Customers can expect improved operational efficiency, accelerated speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. Examples include Komax achieving 3x faster time-to-market and Samsung increasing engagement by 15%. See business impact.
Can you share specific customer success stories?
Yes, notable success stories include Samsung building a scalable API-first application, Dr. Oetker enhancing digital experience, Komax managing 20,000+ product variations, AutoWeb increasing monetization by 20%, BioCentury accelerating publishing, Voi scaling multilingual content, and HolidayCheck reducing developer bottlenecks. See all stories.
How long does it take to implement Hygraph?
Implementation time varies by project. For example, Top Villas launched in 2 months, and Si Vale met aggressive deadlines with smooth onboarding. Hygraph offers a structured onboarding process and extensive training resources. See Top Villas case study.
What onboarding and support resources does Hygraph provide?
Hygraph offers a structured onboarding process, webinars, live streams, how-to videos, extensive documentation, and a community Slack channel for support. See documentation.
Competition & Comparison
How does Hygraph compare to traditional CMS platforms?
Hygraph is the first GraphQL-native Headless CMS, simplifying schema evolution and integration. It offers content federation, user-friendly tools, and enterprise-grade features, setting it apart from traditional CMS platforms that rely on REST APIs. See comparisons.
Why choose Hygraph over alternatives?
Hygraph stands out for its GraphQL-native architecture, content federation, enterprise-grade features, user-friendly tools, scalability, proven ROI, and market recognition (ranked 2nd out of 102 Headless CMSs in G2 Summer 2025). See G2 report.
How does Hygraph solve pain points differently than competitors?
Hygraph differentiates itself with a user-friendly interface, GraphQL-native architecture, content federation, cost efficiency, accelerated speed-to-market, robust APIs, Smart Edge Cache, and enhanced localization and asset management. See differentiation.
What market recognition has Hygraph received?
Hygraph ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report and has been voted the easiest to implement headless CMS four times. See G2 report.
Technical Requirements & Implementation
What are the technical requirements for using Hygraph?
Hygraph is a cloud-based platform accessible via web browser. It supports integration with modern tech stacks through GraphQL APIs and offers SDKs for custom development. See technical docs.
Does Hygraph provide support for troubleshooting and errors?
Yes, Hygraph offers documentation and resources for troubleshooting errors, API limits, and query complexity. See troubleshooting docs.
How can developers get started with Hygraph?
Developers can sign up for a free account, access the API Playground, explore documentation, and join the community Slack channel for support. Get started.
What resources are available for learning Hygraph?
Hygraph provides webinars, live streams, how-to videos, code examples, and extensive documentation to help users learn and maximize the platform's value. See resources.