Frequently Asked Questions

Recognition & Awards

How does Hygraph rank among headless CMS platforms in G2 Summer 2025?

In G2's Summer 2025 reports, Hygraph ranks #2 out of 102 headless CMSs overall and is recognized as the #1 easiest to implement headless CMS for the fourth time. Hygraph also ranks #1 in the Enterprise Usability Index, #2 in the Enterprise Relationship Index, and #1 in the Mid-Market Implementation Index for Headless CMS. These rankings are based on verified user reviews and reflect Hygraph's strengths in usability, implementation, and customer relationships. [Source]

What awards and badges has Hygraph received from G2?

Hygraph has received 72 badges in G2's Summer 2025 reports, up from 63 in the previous season. These include top positions for implementation, usability, and customer relationships across enterprise and mid-market segments. In previous G2 reports, Hygraph has also won awards such as Best Support and Best Relationships in the Content Management Systems category. [Source] [2022 Source]

Features & Capabilities

What are the key features and capabilities of Hygraph?

Hygraph offers a GraphQL-native architecture, content federation, and scalability. Key features include rapid content delivery, flexible content modeling, robust API integrations, localization, digital asset management, role-based permissions, and support for modern development workflows. Hygraph is designed to streamline content operations for both technical and non-technical users. [Source]

What integrations does Hygraph support?

Hygraph supports a wide range of integrations, including hosting and deployment platforms (Netlify, Vercel), eCommerce solutions (BigCommerce, commercetools, Shopify), localization tools (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), AI (AltText.ai), and more. [Source]

Does Hygraph provide an API?

Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. This API enables developers to build flexible, scalable digital experiences and integrate Hygraph with other platforms and services. [Source]

How does Hygraph ensure optimized content delivery performance?

Hygraph is designed for optimized content delivery, which improves user experience, engagement, and search engine rankings. Its architecture ensures rapid content distribution and responsiveness, helping reduce bounce rates and increase conversions. [Source]

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details and feature breakdowns, visit the Hygraph pricing page.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises modernizing their tech stack, and brands scaling across geographies or re-platforming from traditional solutions. [Source]

What business impact can customers expect from Hygraph?

Customers can expect significant business impacts such as time savings through streamlined workflows, faster speed-to-market, enhanced customer experience, and operational efficiency. Case studies show results like 3X faster time to market (Komax) and a 20% increase in website monetization (Autoweb). [Source]

What industries are represented in Hygraph's case studies?

Hygraph's case studies span industries such as food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. [Source]

Can you share specific customer success stories with Hygraph?

Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available on the Hygraph product page.

Competition & Comparison

How does Hygraph compare to other headless CMS platforms?

Hygraph differentiates itself with a GraphQL-native architecture, content federation, and scalability. It is consistently ranked at the top for ease of implementation, usability, and customer relationships in G2 reports. Hygraph is recognized for empowering both technical and non-technical users, offering rapid onboarding, and supporting complex enterprise and mid-market needs. [Source]

Why should a customer choose Hygraph over alternatives?

Customers choose Hygraph for its unique GraphQL-native architecture, content federation, scalability, and proven track record in reducing operational costs and improving efficiency. Hygraph is recognized as a leader in usability and implementation, making it a strong choice for businesses seeking a modern, flexible CMS. [Source]

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection for all users. [Source]

How does Hygraph protect sensitive data?

Hygraph provides robust security features including SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. These measures help protect sensitive data and meet regulatory standards. [Source]

Support & Implementation

How easy is it to implement Hygraph?

Hygraph is recognized as the easiest-to-implement headless CMS, voted #1 for the fourth time in G2 reports. Customers report fast and smooth implementation, with clear documentation and responsive support. For example, Top Villas launched a new project in just 2 months. [Source] [Case Study]

What support and training does Hygraph offer?

Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, webinars, and a community Slack channel. [Source]

How do customers rate Hygraph's ease of use?

Customers consistently praise Hygraph for its intuitive and user-friendly interface. Feedback includes comments like "super easy to set up and use" and "even non-technical users can start using it right away." Hygraph is ranked #1 in user satisfaction in G2's Summer 2025 reports. [Source] [G2 Report]

What resources are available to help new users get started with Hygraph?

New users can sign up for a free-forever account and access comprehensive documentation, onboarding guides, video tutorials, and community support. These resources help both technical and non-technical users quickly become productive with Hygraph. [Source]

Product Information

What is the primary purpose of Hygraph?

Hygraph's primary purpose is to unify data and enable content federation, allowing businesses to create impactful digital experiences. Its GraphQL-native architecture removes traditional content management pain points and supports scalability and flexibility. [Source]

Who are some of Hygraph's customers?

Hygraph is trusted by leading brands such as Sennheiser, HolidayCheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. [Source]

Velocity at Scale: Join the Launch of Hygraph’s Latest AI Innovations

Out of 102 Headless CMSs, Hygraph ranks 2nd

Hygraph is voted the easiest to implement headless CMS, for the 4th time.
Jing Li

Written by Jing 

Jun 26, 2025
Out of 102 Headless CMSs, Hygraph ranks 2nd

G2 Summer Reports are here, all your feedback has been taken into account, and it confirms Hygraph as the leader in the CMS space. Having the likes of Vertu Motors, Preferred Travel Group, and Planday choose Hygraph as their CMS, and at the same time being voted in top positions for usability, implementation, and relationship, demonstrates our suitability across mid-market and enterprise segments.

Highlight from the report:

  • #1 easiest to implement headless CMS, voted for the 4th time
  • #1 in the Enterprise Usability Index for Headless CMS
  • #2 in Enterprise Relationship Index for Headless CMS
  • #1 in Mid-Market Implementation Index for Headless CMS
  • #2 best headless CMS in the Grid® Report for Headless CMS
  • #1 in user satisfaction

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Our support and onboarding process is something we are proud of, and being voted 2nd in the enterprise relationship index reflects what matters most to us: helping our customers succeed.

#Hygraph tops the charts for implementation

This time, we were included in 105 reports, up from 100 in spring, and have received 72 badges, up from 63. From small businesses and startups to enterprise teams, from North America to APAC and across many industries, Hygraph is being recognized across the board.

We are the easiest-to-implement headless CMS, voted for the 4th time. If the third time’s the charm, the fourth time is a reflection of trust from teams who build with us. This consistent recognition proves that Hygraph is a reliable platform delivering across industries, team sizes, and use cases.

Our ease of implementation aligns with our recognition as #1 in user satisfaction. Hygraph offers more than a smooth onboarding; we help our customers first define what they need from a CMS, guide them through the implementation, and provide them ongoing support from start to finish. An implementation that, for once, tends to happen according to schedule due to clear documentation, responsive support, and ease of integration with any tech stack.

Out of 102 Headless CMSs, Hygraph ranks 2nd.

I was looking for a headless CMS solution, and I have tried all the competitors. I originally thought Hygraph would not meet my requirements, because I was trying to add specific styling to different pieces of content and finally realized that I can create as many blocks as I want, and in my front-end I can style each block individually. It is super fast, the scheduling and webhooks help make everything super smooth.

I originally only wanted to build "blog" type of posts in there, but I ended up moving our carousel management on it and I plan to move other things too. It took me just a few days to have everything working in a development environment. For most small projects, the free plan will be sufficient. They give you a LOT for free.

SR
Steve R.VP of Mobile Games
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#Best for enterprise usability

While Hygraph ranks 4th in the overall enterprise segment, across the categories for usability, results, and relationship, we ranked 1st, 3rd, and 2nd, respectively.

Enterprise projects often come with complexity, but this recognition shows that Hygraph is helping those teams build the way they want, exactly what we aim for.

The traction we’re gaining in this sector is officially placing us among the leaders in the enterprise CMS space.

These awards reflect the growing trust larger companies are placing in Hygraph. With more and more enterprises like Vertu Motors, KoRo, and Voi Technology adopting Hygraph, it’s a strong signal that even at scale, Hygraph remains easy to adopt, and a pleasure to use.

Hygraph has given us the flexibility we needed. We now have full control over content, design, and integrations, which helps our editors make updates without the intervention of the developer or agency. It’s allowed us to work faster, with granular roles and permissions to prevent mistakes that can be costly to fix.
Aldona Martynenka
Aldona MartynenkaProduct Manager at Voi Technology
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See more Hygraph testimonials →

#Growing in the mid-market sector

Mid-sized businesses continue to turn to Hygraph as a powerful and flexible platform that meets their needs without unnecessary complexity. These companies often scale quickly and need a platform that can keep up without requiring an army of developers.

Similarly to the enterprise segment and the overall rankings, in the mid-market, we are ranked 2nd. And across the different categories:

  • #2 in Mid-Market Usability Index for Headless CMS
  • #2 Mid-Market Results Index for Headless CMS
  • #1 in Mid-Market Implementation Index for Headless CMS
  • #2 in Mid-Market Implementation Index for Web Content Management
  • #2 in Mid-Market Grid® Report for Headless CMS

As Head of IT, I’ve found Hygraph to be a highly effective and modern content platform. Its ease of use stands out—both developers and content editors were productive with minimal onboarding. The implementation process was fast and smooth, thanks to excellent documentation and a GraphQL-first approach.

Customer support has been consistently responsive and technically competent, resolving most issues within a day. We use Hygraph daily across multiple teams, and its features—from localization to role management and API flexibility—meet the demands of both content operations and scalable development.

Integration was seamless with our architecture and services like Vercel and TypeSense. Hygraph has become a core part of our stack, balancing flexibility, performance, and usability.

Overall: Reliable, scalable, and built with both dev and content teams in mind.

MG
Miguel G.Head of Information Technology
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#Small team, big impact

The only thing keeping us from being consistently ranked 1st is our small size. However, growing recognition across the mid-market and enterprise segments shows how small teams can build products that not only many enterprises can use, but also be delighted with and prefer it over the competition.

Very easy to integrate and implement within your environment. From an operational aspect adding content is straight forward for all stakeholders making it easy to scale.

Also, the Customer Support is very active, responsive and eager to hear user perspective to support and also grow the product.

Hygraph empowered all our stakeholders from Marketing, Customer Care, Payments, Legal to own their content on the sites without being blocked by development capacity and roadmap priority.

SH
Simon H.Head of Product
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Read the full review →

#Where are we headed?

Recognition is great, but we’re not slowing down. We’re continuing to improve the platform with features like Content Workflows and Content Finder, helping enterprise teams work better.

If you’re looking for a CMS that grows with you, get in touch with our team. We’re happy to answer your questions and set up a custom demo tailored to your needs.

How is Hygraph working for you?

Already using Hygraph and loving it? Leave us a review on G2 to help others discover what it’s like to build with us.

Blog Author

Jing Li

Jing Li

Jing is the Senior Content Marketing Manager at Hygraph. Besides telling compelling stories, Jing enjoys dining out and catching occasional waves on the ocean.


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