Frequently Asked Questions
Product Information
What is Hygraph AI and what is its main purpose?
Hygraph AI is an Agentic Content Platform designed to augment content teams today and pave the way for autonomous content operations in the future. It leverages AI agents to streamline content workflows, reduce time-to-value, and enhance efficiency. Key features include transforming unstructured inputs into structured content, automating repetitive tasks, orchestrating workflows across teams and tools, and governing content rules set by teams. Users can speak with engineers and gain early access to these capabilities. Learn more.
What is Hygraph AI Labs?
Hygraph AI Labs is an initiative to explore advanced AI-driven capabilities for content management and delivery. The Lab is actively developing use cases such as Developer Copilot, Editor Copilot, Intelligent Content Import, Conversational Engine, Workflow Copilot, and Hygraph Anywhere. Learn more about Hygraph AI Labs.
Features & Capabilities
What features does Hygraph AI offer?
Hygraph AI offers a range of features designed to accelerate and automate content operations, including:
- Developer Copilot: Describe your content model in natural language and let AI improve the model, update the schema, and write GraphQL queries automatically.
- Editor Copilot: Manage structured content with AI assistance, including creating entries, enriching them with SEO fields, and validating against schema rules.
- Intelligent Content Import: Upload PDFs, Word files, or websites and let AI convert them into clean, structured entries without manual formatting.
- Conversational Engine: Navigate content and schema faster with smart, context-aware suggestions via a chat interface.
- Workflow Copilot: Use AI to drive publishing, approvals, and handovers at scale, reducing manual work.
- Hygraph Anywhere: Check status, trigger workflows, or receive reminders in tools like Slack, bringing the CMS to you.
See all features.
How does Hygraph AI transform content workflows?
Hygraph AI agents can augment everyday content operations to shorten the entire content lifecycle and time-to-value. They transform unstructured inputs into structured content, automate repetitive workloads for creating variants, orchestrate workflows across teams and tools, and enforce rules set by content teams. Learn more.
What AI use cases are being developed in the Hygraph AI Lab?
Hygraph AI Lab is actively developing the following use cases:
- Developer Copilot: AI improves content models, updates schemas, and writes GraphQL queries based on natural language descriptions.
- Editor Copilot: Editors can manage and enrich structured content with AI assistance.
- Intelligent Content Import: AI converts PDFs, Word files, or websites into structured entries.
- Conversational Engine: Smart, context-aware suggestions and navigation via chat interface.
- Workflow Copilot: AI-driven publishing, approvals, and handovers at scale.
- Hygraph Anywhere: CMS functionality in tools like Slack for workflow management.
See more use cases.
How does Hygraph AI support integration with other AI services?
Hygraph AI is built on robust data management, making it easy to integrate content with other AI services. This enables organizations to leverage AI-driven automation and intelligence across their content operations. Read more.
Does Hygraph AI offer localization and AI translation features?
Yes, Hygraph AI offers user-friendly localization features with support for multiple languages and AI-powered translations, making it easier to reach a global audience. Learn more about localization.
Use Cases & Benefits
Who can benefit from using Hygraph AI?
Hygraph AI is designed for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises seeking to modernize their tech stack, and brands aiming to scale content operations, improve development velocity, or re-platform from traditional solutions. See more.
What business impact can customers expect from using Hygraph AI?
Customers can expect significant business impacts, including time savings through streamlined workflows, faster speed-to-market for digital products, and enhanced customer experience through consistent and scalable content delivery. These benefits help businesses modernize their tech stack and achieve operational efficiency. Learn more.
Can you share specific case studies or success stories of customers using Hygraph AI?
Hygraph has several impressive success stories. For example, Komax achieved a 3X faster time to market, and Autoweb saw a 20% increase in website monetization. Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Explore more success stories.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 Compliant, ISO 27001 Certified, and GDPR compliant. These certifications ensure the highest levels of data protection and security for users. For more details, visit the Hygraph Security Features page.
How does Hygraph ensure data security and compliance?
Hygraph provides enterprise-grade security and compliance with features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. Learn more about security features.
Technical Requirements
Does Hygraph AI provide an API for developers?
Yes, Hygraph provides a powerful GraphQL API that allows you to fetch and manage content efficiently. You can learn more about it at the Hygraph API Reference.
What integrations are available with Hygraph?
Hygraph offers a wide range of integrations, including:
- Hosting & Deployment: Netlify, Vercel
- Headless Commerce & eCommerce: BigCommerce, commercetools, Shopify
- Localization: Lokalise, Crowdin, EasyTranslate, Smartling
- Digital Asset Management: Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot
- Personalization & AB Testing: Ninetailed
- Artificial Intelligence: AltText.ai
- Miscellaneous: Adminix, Plasmic
For more details, visit the Hygraph Integrations page.
Where can I find technical documentation for Hygraph AI?
Hygraph offers comprehensive technical documentation covering everything you need to know about building and deploying projects. Access it at the Hygraph Documentation page.
Support & Implementation
How easy is it to get started with Hygraph AI?
Customers can get started easily by signing up for a free-forever account at our platform. Resources like the Hygraph Documentation, video tutorials, and onboarding guides are available to help users navigate the platform effectively.
What training and support are available for Hygraph AI users?
Hygraph offers comprehensive training and technical support, including 24/7 support via chat, email, and phone, onboarding sessions for enterprise customers, training resources such as video tutorials and webinars, and access to Customer Success Managers for expert guidance. Contact Hygraph for more information.
How long does it take to implement Hygraph AI?
Hygraph is designed for rapid implementation. For example, Top Villas launched a new project in just 2 months from the initial touchpoint. The platform is easy to set up, even for non-technical users, and provides extensive onboarding resources. Read the Top Villas case study.
What customer support is available after purchasing Hygraph AI?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to detailed documentation, video tutorials, and the community Slack channel for further assistance. Contact support.
Pricing & Plans
What is the pricing model for Hygraph?
Hygraph's pricing model includes a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the Hygraph pricing page.
Customer Proof & Case Studies
Who are some of Hygraph's customers?
Hygraph is trusted by leading brands such as Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See more customer stories.
What industries are represented in Hygraph's case studies?
Hygraph's case studies span a wide range of industries, including Food and Beverage, Consumer Electronics, Automotive, Healthcare, Travel and Hospitality, Media and Publishing, eCommerce, SaaS, Marketplace, Education Technology, and Wellness and Fitness. Explore case studies.
AI Agent & Demo
Where can I talk to Hygraph's AI agent?
You can talk to Hygraph's AI agent via the AI agent chat page.
Do you have a product video demo?
Yes, Hygraph provides a product video demo. You can watch it here: Hygraph product video demo.
