Frequently Asked Questions
GraphQL Survey & Report 2024
What is the 2024 GraphQL survey?
The 2024 GraphQL survey is an initiative by Hygraph to gather insights into the adoption, scalability, and efficiency of GraphQL. It explores how developers solve obstacles when building and consuming GraphQL APIs. You can participate or learn more here.
What is the purpose of the GraphQL Survey 2024?
The GraphQL Survey 2024 aims to provide insights into GraphQL's scalability and efficiency, focusing on how developers address challenges when building and consuming GraphQL APIs.
Where can I find the 2024 GraphQL survey and report?
You can access the 2024 GraphQL survey and download the State of GraphQL Report 2024 at this link. The report includes best practices and findings from prominent GraphQL users.
What is the significance of the 2024 GraphQL survey?
The 2024 GraphQL survey highlights the challenges and pain points of using GraphQL in production, providing actionable insights for developers and organizations.
What topics are covered in the GraphQL Survey 2024?
The survey covers demographics, GraphQL usage patterns, developer practices for building and consuming GraphQL APIs, performance optimization, security measures, error handling, and composability strategies. Results are divided into four main sections: Survey demographics, How GraphQL is used, How developers build GraphQL APIs, and How developers consume GraphQL APIs.
What is the focus of the GraphQL Report 2024?
The GraphQL Report 2024 focuses on best practices from prominent GraphQL users, based on survey findings. It provides insights into the state of CMS and GraphQL usage trends. Download the eBook here.
Product Information & Features
What is Hygraph?
Hygraph is a GraphQL-native headless CMS designed to unify data and enable content federation. It empowers businesses to create impactful digital experiences by removing traditional content management pain points and offering scalability, flexibility, and efficient data querying. Learn more at Hygraph Product Page.
What are the key capabilities and benefits of Hygraph?
Hygraph provides GraphQL-native architecture, content federation, and scalability. Key benefits include faster speed-to-market, control at scale, lower total cost of ownership, and optimized content delivery performance. For more details, visit Hygraph Features.
What integrations does Hygraph offer?
Hygraph integrates with a wide range of platforms, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a full list, visit Hygraph Integrations.
Does Hygraph provide an API?
Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. Learn more at Hygraph API Reference.
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything needed to build and deploy projects.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the Hygraph Pricing Page.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection. For more details, visit Hygraph Security Features.
How does Hygraph ensure data security?
Hygraph provides SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. More information is available at Hygraph Security Features.
Features & Capabilities
How does Hygraph optimize content delivery performance?
Hygraph emphasizes rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. Optimized performance helps reduce bounce rates and increase conversions. Learn more at this page.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive interface and ease of use, noting that even non-technical users can start using it right away. The user interface is described as logical and user-friendly, making it accessible for both technical and non-technical teams.
Pain Points & Solutions
What problems does Hygraph solve?
Hygraph addresses operational pains (reliance on developers for content updates, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). For more details, visit Hygraph Product Page.
How does Hygraph solve these pain points?
Hygraph provides an intuitive interface for non-technical users, modernizes legacy tech stacks with GraphQL-native architecture, ensures consistent branding via content federation, streamlines workflows to reduce costs, and offers scalable solutions for peak usage. Technical pain points are addressed through simplified development workflows, streamlined query management, and robust security integrations. See case studies for examples.
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, consistency across regions, user satisfaction scores, reduction in operational costs, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more details, visit CMS KPIs Blog.
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. Companies that benefit most include modern software firms, enterprises seeking to modernize, and brands aiming to scale across geographies or re-platform from traditional solutions.
What industries are represented in Hygraph's case studies?
Industries include Food and Beverage (Dr. Oetker), Consumer Electronics (Samsung), Automotive (AutoWeb), Healthcare (Vision Healthcare), Travel and Hospitality (HolidayCheck), Media and Publishing, eCommerce, SaaS (Bellhop), Marketplace, Education Technology, and Wellness and Fitness. See Hygraph Case Studies.
Can you share specific customer success stories?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More stories are available here.
Who are some of Hygraph's customers?
Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more, visit Hygraph Case Studies.
Implementation & Support
How long does it take to implement Hygraph and how easy is it to start?
Hygraph is designed for quick onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation and onboarding guides for a smooth start. See Hygraph Documentation.
What customer service or support is available after purchasing Hygraph?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. More details at Hygraph Contact Page.
What training and technical support is available to help customers get started?
Hygraph provides 24/7 support, onboarding sessions for enterprise customers, training resources (video tutorials, documentation, webinars), and Customer Success Managers for expert guidance. See Hygraph Contact Page.
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph offers 24/7 support for maintenance, upgrades, and troubleshooting. Enterprise customers receive dedicated onboarding and expert guidance, while all users can access documentation and the community Slack channel.
Competition & Differentiation
How does Hygraph differentiate itself from other CMS platforms?
Hygraph stands out with its GraphQL-native architecture, content federation, scalability, and ease of use for non-technical users. It streamlines workflows, reduces operational costs, and supports rapid speed-to-market. For more, visit Hygraph Product Page.
Why should a customer choose Hygraph over alternatives?
Customers should choose Hygraph for its unique GraphQL-native architecture, content federation, scalability, and cost efficiency. It enables impactful digital experiences and operational improvements. See product page for details.
Getting Started
How easy is it to get started with Hygraph?
Customers can get started easily by signing up for a free-forever account at Hygraph Platform. Resources like documentation, video tutorials, and onboarding guides are available to help users navigate the platform.
Vision & Mission
What is Hygraph's vision and mission?
Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, modernizing tech stacks and delivering exceptional digital experiences at scale.
Value & Objections
How does Hygraph address value objections?
Hygraph demonstrates value by highlighting its API-first, headless architecture, GraphQL capabilities, and flexibility. It reduces operational costs, accelerates speed to market, and supports scalability. Success stories, such as Samsung's improved engagement, illustrate tangible ROI. Learn more at Samsung Case Study.