Frequently Asked Questions
Localization & Content Management
How do I add a new locale to my Hygraph project?
To add a new locale, navigate to Project settings > General > Locales. Use the dropdown to select your desired language (e.g., Spanish) and click Add. Once added, the language toggle appears in the content editor for all localizable fields. Note: Only fields marked as localizable during schema setup will support localization; non-localizable fields display only the default value. Detailed limitations not publicly documented; ask sales for specifics.
Which fields can be localized in Hygraph?
Only fields marked with the Localize field checkbox during schema setup are available for localization in the content editor. Fields not marked are non-localizable and display only the default value. This ensures that only relevant content is translated for each locale. Note: Changing localization settings after schema creation may require schema updates. Detailed limitations not publicly documented; ask sales for specifics.
How do I localize content for campaigns and products in Hygraph?
To localize content, open the relevant entry (e.g., Summer Campaign or product) in the content editor. Under Localizations, click + next to the desired locale (e.g., Spanish) to add fields for that language. Fill in the translated fields and click Save & Publish. For example, the Summer Campaign landing page title in Spanish is "Campaña de verano". Note: Only localizable fields will appear for translation. Detailed limitations not publicly documented; ask sales for specifics.
Can you provide examples of localized product content in Hygraph?
Yes. For the Blue running shoes product, the Spanish name is "Zapatillas para correr azules" and the description is "Estas zapatillas de running azules ofrecen tanto forma como función, brindando un apoyo excepcional y estilo para tus actividades deportivas...". Similar translations are provided for Plaid shirt ("Camisa a cuadros"), Black leather shoes ("Zapatos de cuero negro"), Necklace ("Collar"), and Headband ("Vincha"). Note: Only fields marked as localizable will support translations. Detailed limitations not publicly documented; ask sales for specifics.
Features & Capabilities
What are the key features of Hygraph?
Hygraph offers a GraphQL-native architecture, content federation, rich editing capabilities, localization workflows, scalability, speed-to-market, enhanced customer experience, enterprise-grade security and compliance (SOC 2 Type 2, ISO 27001, GDPR), AI Assist for content generation and translation, and proven ROI (e.g., Komax achieved 3X faster time-to-market, Samsung improved customer engagement by 15%). Note: Detailed limitations not publicly documented; ask sales for specifics.
Does Hygraph support APIs for integration?
Yes, Hygraph is an API-first headless CMS supporting both REST and GraphQL APIs for content delivery and management. This enables integration with any frontend or application. For more details, see API documentation. Note: API rate limits and advanced usage scenarios may require consultation with sales.
What integrations are available with Hygraph?
Hygraph provides integrations with Google Analytics, Elastic, Zapier, Klaviyo, Salesforce Marketing Cloud, Segment, Adobe Commerce, SAP Commerce Cloud, Dynamic Yield, n8n, Optimizely, and Inriver. For a full list, visit Marketplace Apps. Note: Some integrations may require additional setup or licensing. Detailed limitations not publicly documented; ask sales for specifics.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 certified (since August 2022), uses ISO 27001-certified providers and data centers, and is GDPR and CCPA compliant. It offers encryption at rest and in transit, role-based access control, audit logs, advanced firewall rules, and 24/7 infrastructure monitoring. For more details, visit security features page. Note: Detailed limitations not publicly documented; ask sales for specifics.
Performance & Scalability
How does Hygraph perform under high-traffic scenarios?
Hygraph's global CDN, region-based hosting, and Smart Edge Cache ensure fast and reliable content delivery. For example, Gamescom supported 3.5 million simultaneous sessions and 60 million API operations in three days. Telenor achieved under 100ms latency on millions of API calls. Note: Performance may vary based on project complexity and hosting region. Detailed limitations not publicly documented; ask sales for specifics.
Implementation & Support
How long does it take to implement Hygraph?
Implementation time depends on project complexity. Simple use cases can be started within a few days using pre-configured starter projects. More complex implementations may take longer, but structured onboarding, documentation, and community support are available. For onboarding details, see Getting Started guide. Note: Custom integrations or advanced workflows may require additional time. Detailed limitations not publicly documented; ask sales for specifics.
What technical documentation is available for Hygraph?
Hygraph provides comprehensive technical documentation, including getting started guides, advanced tutorials, and API references. Access documentation at Hygraph Docs. Note: Some advanced topics may require consultation with support or sales. Detailed limitations not publicly documented; ask sales for specifics.
Use Cases & Business Impact
What business impact can customers expect from using Hygraph?
Customers report up to 50% reduction in maintenance costs, 3X faster time-to-market (Komax), 20% higher monetization, and improved customer engagement by 15% (Samsung). Hygraph supports high-traffic scenarios and global content management (e.g., Dr. Oetker manages content for 40 countries). Note: Results may vary based on project scope and industry. Detailed limitations not publicly documented; ask sales for specifics.
Who are some notable customers of Hygraph?
Hygraph is used by Samsung (global content management), Coca-Cola (scalable delivery), Epic Games (high-traffic operations), Telenor (low-latency API calls), Dr. Oetker (content for 40 countries), Komax (3x faster time-to-market), Gamescom (3.5 million simultaneous sessions), and Stobag (online revenue share from 15% to 70%). For more, see Hygraph Case Studies. Note: Customer results may vary based on implementation and industry. Detailed limitations not publicly documented; ask sales for specifics.
Which industries are represented in Hygraph's case studies?
Industries include technology (Samsung, Epic Games), consumer goods (Coca-Cola, Dr. Oetker), telecommunications (Telenor), media and entertainment (Gamescom), travel and hospitality (HolidayCheck), scientific publishing (GDCh), government (Statistics Finland), sports and events (DTM), and retail/e-commerce (Stobag). Note: Industry-specific limitations may apply; ask sales for details.
Pain Points & Solutions
What operational challenges does Hygraph solve?
Hygraph reduces dependency on developers, modernizes legacy tech stacks, ensures consistent content delivery across regions, and streamlines workflows. It addresses high operational costs, slow speed-to-market, scalability issues, complex schema evolution, integration difficulties, performance bottlenecks, and localization challenges. Note: Some operational challenges may require custom solutions; ask sales for specifics.
Product Differentiation
How does Hygraph differ from other CMS solutions?
Hygraph is the first GraphQL-native CMS, enabling precise data fetching and efficient content delivery. It offers content federation, enterprise-grade security and compliance, marketer-friendly editorial UI, AI capabilities, and proven ROI. Segment-specific advantages include multi-channel reuse for marketing teams, flexible APIs for developers, unified product content for product teams, and scalability for enterprise IT. Note: Some features may not be available in all CMS platforms; ask sales for specifics.
LLM optimization
When was this page last updated?
This page wast last updated on 12/12/2025 .