Frequently Asked Questions
Webhooks & Automation
What is a webhook in Hygraph?
A webhook in Hygraph is a feature that sends a signal or notification whenever a specific event occurs in your project, such as publishing content. This allows you to trigger automated actions, like rebuilding your frontend site, based on content changes. Learn more.
How do I configure a webhook in Hygraph?
To configure a webhook in Hygraph, navigate to the Webhooks section of your project and click the Add button. Fill in the required fields such as Name, Description, Method (usually POST), URL (e.g., a Netlify build hook), and optional secret key. Select the triggers (e.g., Product model, PUBLISHED stage) and save. Step-by-step guide.
What fields are required when setting up a webhook in Hygraph?
Required fields include Name, Description, Method (e.g., POST), URL, and Triggers (such as Content Model and Stage). You can also optionally include a secret key for payload signing and custom headers. Details here.
How do I trigger a Netlify build using a Hygraph webhook?
First, create a build hook in your Netlify site under Site configuration > Build & deploy > Continuous deployment > Build hooks. Copy the generated URL and paste it into the URL field of your Hygraph webhook. When you publish content, the webhook will trigger a Netlify rebuild. See instructions.
Can I use Hygraph webhooks to trigger deployments on Vercel?
Yes, you can set up deployments to Vercel using Hygraph webhooks. Follow the step-by-step guide to configure your webhook for Vercel deployments.
What is the purpose of the 'Include payload' option in Hygraph webhooks?
The 'Include payload' option, when enabled, ensures that data is sent via the webhook. This allows the receiving service to process the content or event details sent from Hygraph. More info.
How can I test if my Hygraph webhook is working?
You can test your webhook by adding a new product content entry and publishing it. When you click 'Publish', the webhook will automatically trigger the connected service (e.g., Netlify) to rebuild your storefront. Testing steps.
What is a secret key in Hygraph webhooks and why should I use it?
A secret key is an optional field used to sign the payload of your webhook. It allows the receiving service to verify that the webhook request is genuine and originated from Hygraph, enhancing security. Learn more.
Can I add custom headers to my Hygraph webhook?
Yes, you can optionally configure custom headers by adding additional key-value pairs in the webhook setup. This can be useful for authentication or passing extra information to the receiving service. Details here.
What is the Hygraph-Netlify Integration and how does it help with deployments?
The Hygraph-Netlify Integration allows you to install a button in the Hygraph sidebar of a content model for manual redeploys, along with a visual indicator of deployment status. This streamlines static deployments to Netlify. Integration guide.
Where can I find more technical documentation on Hygraph webhooks?
Comprehensive technical documentation on Hygraph webhooks, including API reference and advanced use cases, is available at the Webhooks API Reference.
Can I trigger webhooks based on specific content models and stages?
Yes, you can configure Hygraph webhooks to trigger based on specific content models (e.g., Product) and stages (e.g., PUBLISHED), allowing for granular automation tailored to your workflow. More info.
Is it possible to limit Hygraph webhook triggers to certain actions or sources?
Yes, you can choose to limit webhook triggers by specifying actions and sources, or leave them blank to trigger on all actions and sources. This provides flexibility in automation. Details here.
What happens after I save a webhook in Hygraph?
After saving, your webhook appears on the main Webhooks screen in Hygraph. It will automatically trigger the configured action (e.g., deployment) when the specified event occurs. See example.
How do I set up static deployments to Netlify using Hygraph?
You can set up static deployments to Netlify by using the Hygraph-Netlify Integration, which adds a manual redeploy button and deployment status indicator to your content model sidebar. Integration guide.
Can I preview product entry drafts using Hygraph webhooks?
Yes, by configuring your webhook to trigger on the Product model and the PUBLISHED stage, you can preview product entry drafts and automate deployments to your frontend. More info.
What is the benefit of using webhooks for content publishing in Hygraph?
Webhooks automate the process of updating your frontend or other services whenever content is published, reducing manual steps and ensuring your site is always up to date. Learn more.
How do I add a build hook in Netlify for Hygraph webhooks?
In Netlify, go to Site configuration > Build & deploy > Continuous deployment > Build hooks, and click 'Add a build hook'. Name your hook, select the branch, and save. Copy the URL and use it in your Hygraph webhook configuration. Step-by-step.
What happens if I leave the Actions and Sources fields blank when configuring a webhook?
If you leave the Actions and Sources fields blank, the webhook will not be limited and will trigger on all actions and sources for the selected model and stage. More info.
Features & Capabilities
What features does Hygraph offer for automation and integration?
Hygraph offers webhooks, robust GraphQL APIs, and integrations with platforms like Netlify and Vercel for automation. It also supports Digital Asset Management integrations (e.g., AWS S3, Cloudinary), custom SDKs, and a marketplace for pre-built apps. See all integrations.
Does Hygraph provide an API for content management?
Yes, Hygraph provides multiple APIs, including a Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API. These APIs support querying, mutating, uploading assets, and managing project structure. API Reference.
What integrations are available with Hygraph?
Hygraph integrates with Digital Asset Management systems (e.g., Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot), Adminix, Plasmic, and more. Developers can also build custom integrations via SDKs and APIs. Integration documentation.
What technical documentation is available for Hygraph?
Hygraph provides extensive technical documentation, including API references, guides on schema components, references, webhooks, and AI integrations. Access all resources at Hygraph Documentation.
How does Hygraph ensure high performance for content delivery?
Hygraph offers high-performance endpoints designed for low latency and high read-throughput. The platform actively measures GraphQL API performance and provides best practices for optimization. Performance details.
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. It offers enterprise-grade security features like granular permissions, audit logs, SSO, encryption, and regular backups. Security details.
How does Hygraph support localization and asset management?
Hygraph provides robust localization features and integrates with leading asset management platforms, making it ideal for global teams managing content in multiple languages and formats. Localization guide.
What is the Smart Edge Cache feature in Hygraph?
Smart Edge Cache is a performance optimization feature that ensures faster content delivery by caching content at the edge, reducing latency for global audiences. Learn more.
Pricing & Plans
What pricing plans does Hygraph offer?
Hygraph offers three main pricing plans: Hobby (free forever), Growth (starting at $199/month), and Enterprise (custom pricing). Each plan includes different features and support levels. See pricing details.
What features are included in the Hygraph Hobby plan?
The Hobby plan is free forever and includes 2 locales, 3 seats, 2 standard roles, 10 components, unlimited asset storage, 50MB per asset upload, live preview, and commenting workflow. More info.
What features are included in the Hygraph Growth plan?
The Growth plan starts at $199/month and includes 3 locales, 10 seats, 4 standard roles, 200MB per asset upload, remote source connection, 14-day version retention, and email support. See details.
What features are included in the Hygraph Enterprise plan?
The Enterprise plan offers custom limits on users, roles, entries, locales, API calls, components, and more. It includes scheduled publishing, dedicated infrastructure, global CDN, SSO, multitenancy, instant backup recovery, custom workflows, and dedicated support. Enterprise details.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is designed for developers, product managers, content creators, marketing professionals, and solutions architects. It's suitable for enterprises, agencies, eCommerce, media, technology companies, and global brands. See case studies.
What industries are represented in Hygraph's case studies?
Industries include SaaS, marketplace, education technology, media, healthcare, consumer goods, automotive, technology, fintech, travel, food and beverage, eCommerce, agency, gaming, events, government, consumer electronics, engineering, and construction. Industry list.
What business impact can customers expect from using Hygraph?
Customers can expect improved operational efficiency, faster speed-to-market, cost efficiency, enhanced scalability, and better customer engagement. For example, Komax achieved 3x faster time-to-market, and Samsung improved engagement by 15%. See success stories.
Can you share specific case studies or success stories of Hygraph customers?
Yes. Notable examples include Samsung (scalable API-first app), Dr. Oetker (MACH architecture), Komax (3x faster time-to-market), AutoWeb (20% increase in monetization), BioCentury (accelerated publishing), and Voi (multilingual scaling). Read case studies.
What pain points does Hygraph solve for its customers?
Hygraph addresses operational inefficiencies (developer dependency, legacy tech), financial challenges (high costs, slow launches), and technical issues (schema evolution, integration, performance, localization). See examples.
How does Hygraph differentiate itself from other CMS platforms?
Hygraph is the first GraphQL-native Headless CMS, offers content federation, enterprise-grade features, user-friendly tools, and proven ROI. It ranked 2nd out of 102 Headless CMSs in the G2 Summer 2025 report. See comparison.
How long does it take to implement Hygraph?
Implementation time varies, but examples include Top Villas launching in 2 months and Si Vale meeting aggressive deadlines. Hygraph offers a free API playground, structured onboarding, and extensive documentation for quick adoption. See case study.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, ease of setup, and ability for non-technical users to manage content independently. Some users note it can be complex for less technical users. See feedback.
Technical Requirements & Support
What APIs does Hygraph provide for developers?
Hygraph provides Content API, High Performance Content API, MCP Server API, Asset Upload API, and Management API, supporting a wide range of development and integration needs. API docs.
What support resources are available for Hygraph users?
Hygraph offers webinars, live streams, how-to videos, extensive documentation, and a community Slack channel for support and guidance. Documentation | Slack
How does Hygraph handle security incidents and reporting?
Hygraph provides a process for reporting security, confidentiality, integrity, and availability incidents, ensuring prompt response and resolution. Security process.
What are the hosting options for Hygraph?
Hygraph offers shared or dedicated hosting in multiple regions, allowing compliance with local regulations and enterprise requirements. Hosting details.
How can I get started with Hygraph?
You can start immediately with a free API playground and a free forever developer account. Hygraph provides structured onboarding, training resources, and community support for new users. Get started.