You can manage team members by navigating to Project settings > Team > Members in your Hygraph project. This screen provides an overview of all team members and their assigned roles. You can add new members, remove members from roles or the project, and view detailed role information. Learn more.
To add team members, click Invite members at the top-right corner of the Members screen. Enter the user's email address, select their role from the dropdown, and click + Add to list. Then, finalize by clicking Invite. You can resend invitations to unregistered accounts up to three times within 24 hours, with a minimum 15-minute interval between invites. See detailed steps.
To remove a team member from a role, go to Project settings > Team > Members, locate the user, and select Change role from the context menu. Edit the list of roles, remove the desired role, and click Update to finalize. More info.
To remove a team member from a project, navigate to Project settings > Team > Members, locate the member, and select Remove from project from the context menu. Confirm the action, as it is permanent and cannot be rolled back. See details.
Click the context menu for a team member and select View role. This will show information for each role assigned to the member and link to the Roles & Permissions screen, where you can see users assigned to each role and their permissions.
Hygraph offers granular roles and permissions, allowing you to define access levels for each team member. You can easily invite, assign, and remove users, and view detailed role information. The platform supports content workflows, audit logs, and commenting for collaborative content management. Learn more about roles and permissions.
Yes, Hygraph provides audit logs to track user activities and changes within your project. This feature enhances transparency and accountability for team management. Read more about audit logs.
Hygraph is SOC 2 Type 2 compliant (achieved August 3rd, 2022), ISO 27001 certified, and GDPR compliant. These certifications ensure robust security and data protection for your projects. See security features.
Hygraph provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, and regular backups. These features ensure secure collaboration and data protection for all team members. Learn more.
Hygraph offers 24/7 support via chat, email, and phone, as well as real-time troubleshooting through Intercom chat. Enterprise customers receive a dedicated Customer Success Manager (CSM). Extensive documentation, webinars, and training resources are available for onboarding and ongoing support. Access documentation.
Hygraph provides a free API playground and a free forever developer account for immediate access. The structured onboarding process includes introduction calls, account provisioning, and kickoffs for business, technical, and content planning. Training resources and documentation support a smooth start. Get started.
Customers praise Hygraph's intuitive user interface, which makes team management straightforward for both technical and non-technical users. Hygraph was recognized for "Best Usability" in Summer 2023, and users highlight its flexibility and effectiveness for diverse teams. See more feedback.
Komax used Hygraph to manage over 20,000 product variations across 40+ markets via a single CMS, achieving a 3X faster time-to-market. This demonstrates Hygraph's scalability and effectiveness for large, distributed teams. Read more success stories.
Key metrics include time saved on content updates, number of updates made without developer intervention, user satisfaction scores, and consistency in content across regions. For more details, see the CMS KPIs blog.
This screen offers an overview of your team members and the roles they are assigned to in the project. You will be able to add members to the project, remove members from roles or the project altogether, and access role information.
To manage your team members go to Project settings > Team > Members in your Hygraph project.
Project team members
Before you can assign a user to a role, you need to invite them to be a part of your project.
Invite members, located at the top-right corner of the Members screen. This displays the Invite new members to your project popup.Email address, select their Role from the dropdown, and click + Add to list.
Invite.Resending invitations to unregistered accounts
For accounts not yet registered in Hygraph, you need to wait at least 15 minutes before sending another invite to the same email address. You can resend an invitation to the same email address a maximum of three times within a 24-hour period.
Add team members
To remove a team member from a specific role, navigate to Project settings > Team > Members, locate the user on the list, and select the Change role option from the context menu.
Remove a team member from a role
The list of roles for that team member will then become editable. Click on <name-of-the-role> X to remove it, then click Update to finalize the process.
Remove a team member from a role
To remove a team member from a project, navigate to Project settings > Team > Members, locate the team member on the list, and select the Remove from project option from the context menu.
Remove team member from a project
Since the change is permanent and cannot be rolled back, you will need to confirm the action.
Remove team member from a project
When you click on the context menu of a team member, you get the option to view role information.
View role
You will see options to view the information for each role the team member has been assigned to.
Clicking on View role will take you to the Roles & Permissions screen for that role, where you will be able to find the list of users assigned to it, as well as the content and management permissions associated to it.