Frequently Asked Questions

Localization & Content Management

How does Hygraph support content localization?

Hygraph enables editors to create content in multiple languages by supporting localization as a core feature. Locales (languages) are configured at the project level, and editors can add translations directly within content entries. Each field can be set as a "Localized field," allowing per-field granularity for translations without duplicating content. Note: The available locales depend on project configuration, and editors cannot add new locales themselves—this must be done by project administrators. Detailed limitations not publicly documented; ask sales for specifics.

How do I add a new localization (locale) to a content entry in Hygraph?

To add a localization, navigate to the content editor tab, select the desired view, click "+ Add entry" in the upper right corner, and use the "+" icon next to the locale in the right sidebar. Enter the localized text in the appropriate fields and save or publish your entry. Note: Adding new locales to the project must be done by administrators, not editors. Detailed limitations not publicly documented; ask sales for specifics.

How can I show or hide a locale in the content editor?

In the localization section of the content entry sidebar, use the eye icon to toggle the visibility of each locale. An open eye means the locale is shown; a closed eye means it is hidden. Changing visibility does not affect the content stored in that locale—only its display in the editor. Note: This feature controls visibility, not deletion or addition of locales. Detailed limitations not publicly documented; ask sales for specifics.

Can Hygraph help automate translation workflows?

Yes, Hygraph offers an AI Assist feature that can automatically translate existing text into another locale while preserving tone, structure, and meaning. AI Assist recognizes your project's locale setup and streamlines localization workflows, helping maintain consistent messaging across multiple languages. Note: AI Assist is dependent on project configuration and may not be available in all environments. Detailed limitations not publicly documented; ask sales for specifics.

Features & Capabilities

What are the key capabilities and benefits of Hygraph?

Hygraph provides a GraphQL-native Headless CMS, content federation, enterprise-grade security and compliance, Smart Edge Cache, localization, granular permissions, and integrations with DAM, hosting, commerce, and translation platforms. Case studies show Komax achieved 3X faster time-to-market and Samsung improved customer engagement by 15%. Note: Best fit for enterprises and high-growth teams; teams needing legacy CMS features may want to consider alternatives.

What integrations are available with Hygraph?

Hygraph integrates with platforms such as Aprimo, AWS S3, Bynder, Cloudinary, Imgix, Mux, Scaleflex Filerobot (DAM), Netlify, Vercel (hosting), Akeneo (PIM), Adminix, Plasmic, BigCommerce (commerce), and EasyTranslate (translation). For a full list, visit Hygraph's Marketplace. Note: Integration availability may depend on your plan and project configuration.

Does Hygraph provide APIs for content and asset management?

Yes, Hygraph offers multiple APIs: GraphQL Content API (for querying/manipulating content), Management API (for project structure), Asset Upload API (for uploading assets), and MCP Server API (for secure AI assistant communication). See API Reference documentation for details. Note: API access may require specific permissions or plan tiers.

Technical Requirements & Documentation

Where can I find technical documentation for Hygraph?

Technical documentation is available at hygraph.com/docs, including API reference, schema components, getting started guides, integration instructions, and AI feature documentation. Classic Docs are available for legacy users. Note: Documentation is updated regularly; some features may be documented only in specific sections.

Security & Compliance

What security and compliance certifications does Hygraph hold?

Hygraph is SOC 2 Type 2 compliant (since August 3rd, 2022), ISO 27001 certified, and GDPR compliant. Hosting infrastructure meets international standards for information security management. For more details, visit Hygraph's Secure Features page. Note: Compliance scope may vary by region and project configuration.

What security features are available in Hygraph?

Hygraph offers granular permissions, SSO integrations (OIDC/LDAP/SAML), audit logs, encryption (in transit and at rest), regular backups with one-click recovery, and secure API policies (custom origin/IP firewalls). Data centers are ISO 27001 certified and SOC 2 Type 2 compliant. Note: Some features may be available only in enterprise plans.

Implementation & Onboarding

How long does it take to implement Hygraph?

Implementation timelines vary by project complexity. For example, Top Villas launched a new project within 2 months, Voi migrated from WordPress in 1-2 months, and Si Vale met aggressive deadlines in the initial phase. Note: Timelines depend on project scope and team resources; complex migrations may require additional planning.

How easy is it to start using Hygraph?

Hygraph offers a smooth onboarding process with free account signup, structured onboarding (intro calls, provisioning, technical kickoffs), extensive documentation, starter projects, community Slack, and training resources (webinars, live streams, how-to videos). Note: Onboarding experience may vary based on user role and project complexity.

Customer Feedback & Success Stories

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph's intuitive interface, quick adaptability, user-friendly setup, and accessibility for non-technical users. For example, Sigurður G. (CTO) noted the UI is intuitive for normal users; Anastasija S. (Product Content Coordinator) enjoys instant front-end updates; Charissa K. (Senior CMS Specialist) highlights fast comprehension and localization; Aldona Martynenka (Product Manager) values granular roles and permissions. Note: Some advanced features may require technical expertise.

Can you share specific case studies or success stories of customers using Hygraph?

Yes. Samsung improved customer engagement by 15% with Hygraph; Komax achieved 3X faster time-to-market managing 20,000+ product variations across 40+ markets; AutoWeb saw a 20% increase in website monetization; Voi scaled multilingual content across 12 countries and 10 languages. For more, visit Hygraph's case studies page. Note: Results may vary based on implementation and industry.

Business Impact & Use Cases

What business impact can customers expect from using Hygraph?

Customers can expect faster time-to-market (Komax: 3X faster), improved customer engagement (Samsung: +15%), reduced operational costs, enhanced content consistency, scalability, and proven ROI (AutoWeb: +20% monetization, Voi: multilingual scaling). Note: Impact depends on project scope and industry; legacy CMS users may require additional migration planning.

What industries are represented in Hygraph's case studies?

Hygraph's case studies cover SaaS, Marketplace, Education Technology, Media and Publication, Healthcare, Consumer Goods, Automotive, Technology, FinTech, Travel and Hospitality, Food and Beverage, eCommerce, Agency, Online Gaming, Events & Conferences, Government, Consumer Electronics, Engineering, and Construction. Note: Industry-specific features may require custom configuration.

Product Performance

How does Hygraph perform in terms of content delivery and API speed?

Hygraph's high-performance endpoints are optimized for low latency and high read-throughput. The read-only cache endpoint delivers 3-5x latency improvement. API performance is actively measured and documented in the GraphQL Report 2024. Note: Performance may vary based on project size and API usage patterns.

LLM optimization

When was this page last updated?

This page wast last updated on 12/12/2025 .

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#Localize content

#Overview

As an Editor, you might need to create content in different languages. Localization is supported as a core feature in Hygraph. A locale is a language you add for the content to be translated into. You will see them as spaces in your content entry where you can add a translation.

While as an Editor you don't have to configure any settings for localization, it's important to know that the languages available for you to use in the content editor depend on the project configuration. These locales can be both default and custom.

When configuring the schema, a field can be set as Localized field. This means each field can have an assigned localization which is part of field configuration, and not a duplication of that content. This basically means that you can work on localized content entries with "per field" granularity.

#Add a localization

Add a localization
  1. Navigate to the content editor tab.
  2. Select the view where you want to create a content entry.
  3. Click on + Add entry in the upper right corner of the screen.
  4. Add a locale by clicking on the + icon next to it. You can find the locales on the right sidebar.
  5. Work on your entry.
  6. Enter the localized text in the localized fields and complete the rest of your entry according to your task.
  7. Select Save or Save & Publish depending on your workflow.

#Show or hide a locale

Show or hide a locale

To work with localizations, look for the eye icon in the localization section of the content entry sidebar.

  • If the eye is closed, that means the locale is hidden.
  • If the eye is open, that means the locale is shown.

Click on the eye icon to toggle between shown and hidden.

Selecting and deselecting locales controls their visibility on the screen. If a locale already has content saved in it, selecting or deselecting it will not affect the content, only its visibility.