Frequently Asked Questions
Editing Content in Hygraph
How do I edit existing content in Hygraph?
To edit existing content in Hygraph, access the content editor tab in the app, locate the relevant view, and click on it. Find the content entry you wish to edit and click the pencil icon. Make your changes, then click Save or Save & Publish as required. For more details, see the Edit Content guide.
Can I bulk edit multiple content entries at once in Hygraph?
Bulk editing is supported in Hygraph Classic, but not currently in Hygraph Studio. To bulk edit, select multiple content pieces from the content table, use the checkboxes to select entries, and click the Edit option. Choose the fields to edit, enter new values, and save your changes. Note that not all field types support bulk editing; unsupported fields will appear grayed out. For more, see the Bulk Editing section.
What is AI Assist in Hygraph and how does it help with editing content?
AI Assist in Hygraph helps improve existing content based on a short prompt. It understands your schema, analyzes the field type, and generates relevant suggestions that fit your content's tone and structure. This is especially useful for reviewing drafts, maintaining consistency across locales, or polishing content before publishing. Learn more in the AI Assist documentation.
What options are available when saving edited content in Hygraph?
When saving edited content, you can choose Save, Save & Publish, Save & Close, or Save, publish & close. The latter two options return you to the content table after saving. You can also schedule content for later publication. For more, see the Content Publishing guide.
Features & Capabilities
What are the key features of Hygraph for content editors?
Key features for content editors include an intuitive user interface, AI Assist for content improvement, support for multiple field types, and options for scheduling and publishing content. Editors can also preview content, use the visual field outline for navigation, and benefit from features like Click to Edit for streamlined workflows. For more, see the Editor Guides.
Does Hygraph support different field types for content editing?
Yes, Hygraph supports a variety of field types for content editing. Editors can learn how to work with each field type in the Field Types guide.
How does the Field Outline feature help editors in Hygraph Studio?
The Field Outline shows the structure of the content entry, allowing editors to navigate intuitively and make changes faster. This feature helps editors understand the layout and quickly access the fields they need to edit. Learn more.
What is Click to Edit and how does it improve the editing workflow?
Click to Edit lets editors click on elements in a Hygraph-powered preview and jump directly to the corresponding field in Studio, focusing the form on that field and keeping the preview open side-by-side. It also offers Field Update (live visual feedback) and Field Focus (reverse lookup) modes for a seamless editing experience. Read more.
Support & Implementation
What support and training resources are available for Hygraph users?
Hygraph offers 24/7 support via chat, email, and phone, an Intercom chat for real-time troubleshooting, a community Slack channel, and extensive documentation. Training resources include webinars, live streams, and how-to videos. Enterprise customers receive a dedicated Customer Success Manager and a structured onboarding process. Learn more.
How easy is it to get started with Hygraph?
Hygraph is designed for easy onboarding. Teams can start immediately with a free API Playground and a free forever developer account. The structured onboarding process includes introduction calls, account provisioning, and technical and content kickoffs. Extensive documentation and training resources are also available. Learn more.
How long does it take to implement Hygraph?
Implementation time varies by project scope. For example, Top Villas launched a new project within 2 months, and Si Vale met aggressive deadlines during their initial implementation. The platform's onboarding and training resources help accelerate adoption. See case studies.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant (achieved August 3, 2022), ISO 27001 certified, and GDPR compliant. These certifications demonstrate Hygraph's commitment to security and compliance. Learn more.
What security features does Hygraph offer?
Hygraph provides granular permissions, SSO integrations, audit logs, encryption at rest and in transit, regular backups, and enterprise-grade compliance features such as dedicated hosting and custom SLAs. For more, see the security features page.
Performance & Product Experience
How does Hygraph ensure high performance for content management and delivery?
Hygraph uses Smart Edge Cache for enhanced performance and faster content delivery, high-performance endpoints for reliability and speed, and measures GraphQL API performance to help developers optimize usage. Read more.
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph's intuitive UI, accessibility for non-technical users, and ease of setup. It was recognized for "Best Usability" in Summer 2023. Users also appreciate custom app integration and positive sentiments about flexibility and effectiveness. Learn more.
Use Cases & Benefits
Who can benefit from using Hygraph?
Hygraph is ideal for developers, product managers, and marketing teams in industries such as ecommerce, automotive, technology, food and beverage, and manufacturing. It suits organizations modernizing legacy tech stacks, global enterprises needing localization, and those requiring scalable, future-proof content management. Learn more.
What problems does Hygraph solve for content teams?
Hygraph addresses operational inefficiencies (reducing developer dependency, streamlining workflows), financial challenges (lowering costs, accelerating speed-to-market), and technical issues (simplifying schema evolution, improving integration, and performance). It also enhances localization and asset management. See more.
What KPIs and metrics are associated with using Hygraph?
Key KPIs include time saved on content updates, reduction in operational costs, speed to market, system uptime, user satisfaction scores, and scalability metrics. For more, see the CMS KPIs blog.
Can you share some customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. See more customer stories.
Technical Requirements & Maintenance
How does Hygraph handle maintenance, upgrades, and troubleshooting?
Hygraph is a cloud-based platform, so all deployment, updates, and infrastructure maintenance are managed by Hygraph. Upgrades are seamless, and troubleshooting is supported via 24/7 support, Intercom chat, community Slack, and extensive documentation. Enterprise customers have a dedicated Customer Success Manager. Learn more.