Frequently Asked Questions
Localization Features & Capabilities
What localization capabilities does Hygraph offer?
Hygraph provides a flexible localization API that allows you to publish content for all or specific locales in your project. Locales are environment-specific, meaning their configuration is applied per environment. You can manage localized content through the Hygraph UI or via GraphQL mutations. For more details, visit the Localization API documentation.
How do I localize fields in Hygraph?
When adding a field (such as a string) inside the schema builder, you can mark it as localizable. This enables you to perform localization queries and mutations for that field. The model will then include additional localized system fields, which you can use to fetch localized content. Learn more at System Fields Documentation.
How can I fetch localized content using Hygraph?
You can fetch localized content by querying the content API as usual. By default, queries return the default locale values unless specified otherwise. You can set the default locale in Settings > Locales
. To fetch specific locales, use the gcms-locales
HTTP header or pass an array of locales to define fallback preferences. For more details, see Fetching Localized Content.
How do fallback locales work in Hygraph?
Locales are returned in the order they are requested, from left to right. If a requested locale is not available, Hygraph will return the next available locale in the list. This ensures users receive content in their preferred language whenever possible. For implementation details, see Fallback Locales.
How can I create, update, upsert, or delete localized content in Hygraph?
You can manage localized content using GraphQL mutations. Hygraph supports creating, updating, upserting, and deleting localized content for each entry. For example, you can use update[Model]
mutations to add new locales, or pass arrays to create multiple localizations at once. Note: It is not possible to delete the default localization. For mutation examples, see Mutating Localized Content.
API & Integrations
Does Hygraph provide an API for managing content?
Yes, Hygraph offers a powerful GraphQL API for fetching and managing content, including localized entries. You can learn more about the API and its capabilities at the Hygraph API Reference.
What integrations are available with Hygraph?
Hygraph supports a wide range of integrations, including hosting and deployment (Netlify, Vercel), eCommerce (BigCommerce, commercetools, Shopify), localization (Lokalise, Crowdin, EasyTranslate, Smartling), digital asset management (Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot), personalization and AB testing (Ninetailed), artificial intelligence (AltText.ai), and more. For a full list, visit Hygraph Integrations.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure enterprise-grade security and data protection. Hygraph also offers features like SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. For more details, visit Hygraph Security Features.
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It is especially beneficial for modern software companies, enterprises looking to modernize their technologies, and brands aiming to scale across geographies or re-platform from traditional solutions. Source: ICPVersion2_Hailey.pdf
What industries are represented in Hygraph's case studies?
Hygraph's case studies span industries such as food and beverage (Dr. Oetker), consumer electronics (Samsung), automotive (AutoWeb), healthcare (Vision Healthcare), travel and hospitality (HolidayCheck), media and publishing, eCommerce, SaaS (Bellhop), marketplace, education technology, and wellness and fitness. For more, see Hygraph Case Studies.
Can you share specific customer success stories using Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. More success stories are available at Hygraph Customer Stories.
Who are some of Hygraph's customers?
Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more details and logos, visit Hygraph Case Studies.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For more details, visit the Hygraph Pricing Page.
Support & Implementation
What support and training does Hygraph provide?
Hygraph offers 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. For more details, visit Hygraph Contact Page.
How easy is it to get started with Hygraph?
Hygraph is designed for quick onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access comprehensive documentation and onboarding guides. Learn more at Hygraph Documentation.
Performance & Business Impact
What performance benefits does Hygraph offer?
Hygraph is optimized for rapid content delivery, which improves user experience, engagement, and search engine rankings. Fast content distribution helps reduce bounce rates and increase conversions. For more details, visit this page.
What business impact can customers expect from using Hygraph?
Customers can expect time savings, ease of use, faster speed-to-market, and enhanced customer experience through scalable content delivery. These benefits help businesses modernize their tech stack and achieve operational efficiency. Source: ICPVersion2_Hailey.pdf
Pain Points & Solutions
What pain points does Hygraph solve?
Hygraph addresses operational pains (reliance on developers for content updates, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache problems, OpenID integration challenges). For more details, visit Hygraph Product Page.
How does Hygraph solve these pain points?
Hygraph provides an intuitive interface for non-technical users, modernizes legacy tech stacks with GraphQL-native architecture, ensures consistent branding across regions, streamlines workflows to reduce costs, accelerates speed-to-market, minimizes maintenance expenses, and supports scalability. Technically, it simplifies development, streamlines query management, and resolves cache and integration challenges. For more, see Hygraph Product Page.
Technical Documentation & Resources
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering everything from building and deploying projects to API usage and integrations.